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Windows XP behaving erratically - laptop barely running


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#1 mdg1907

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Posted 16 February 2015 - 02:58 PM

I have a Dell Laptop that has performed well for four years, with the minor exception of wireless connection can be quirky.  I started experiencing problems last week with the system hanging up while trying to establish network connection.  Operating system has become very unstable.  Thought that I might have a virus - Vipre and Malwarebytes did not find anything.  I can start in Safe mode OK.  I remember that there was a windows update going on when I started to tun off computer - allowed it to finish and turn itself off.  i now think these problems started since that update.  Not sure if the wireless network drivers etc are causing my problems or if it is something more sinister.  System event log has a bunch of DCOM errors, among some others.  When I was able to get the machine running normal XP I tried to copy an excel file to a SD card and found out that it copied excel.lnk there instead -  now excel is messed up.   Still not convinced that there ins't some malware on board I need to retire this unit and would like to do a final backup - USB obviously isn't an option in safe mode.....Not sure where to start.

 

I have recovered a couple of virus-infected computers before but this one is harder one to get a handle on



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#2 mikey11

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Posted 16 February 2015 - 03:08 PM

I remember that there was a windows update going on when I started to tun off computer - allowed it to finish and turn itself off.  i now think these problems started since that update.

 

i would start by doing a system restore to a point previous to this event






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