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shutdown after logon


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#1 trevorcork

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Posted 16 February 2015 - 12:40 PM

hi i had a vista laptop i got windows 7 put on it a few months back and it has been working brilliantly but since yesterday everytime i put in my windows password and it goes to load windows the laptop shuts down,any ideas? could it be hardrive duying



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#2 hamluis

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Posted 16 February 2015 - 02:28 PM

Any onscreen error messages?

You can always run a hard drive diagnostic to check the functionality of the drive.

Guide, SeaTools For DOS - http://www.seagate.com/support/seatools/SeaToolsDOSguide.pdf

SeaTools for DOS Download - http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

I would run the long generic test...depending on size of hard drive, should take 2-3 hours to complete.

Louis

#3 Victoria-Joe

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Posted 16 February 2015 - 11:41 PM

Diagnosing Hard drive is important but before that try this: First login to your administrator account and boot your PC in safe mode. Remember that when you pursue in boot mode then select ‘safe mode with networking option’ under ‘advanced boot options screen’. Also after booting, set your PC in clean boot state. It will surely help you to identify third party tools which are causing problems.






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