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PowerPoint patch pulled after freezing out users


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#1 JohnC_21

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Posted 16 February 2015 - 11:15 AM

One of the patches Microsoft released this month, KB2920732, has been withdrawn because it breaks PowerPoint.

The patch was billed as improving the stability of PowerPoint 2013 in a handful of ways, most pertaining to video playback. But once installed, the patch improved nothing, at least for the many users who reported that PowerPoint refuses to open after the update is installed.

 

In response to those reports, Microsoft said the update “is being revised to address an issue that is under investigation.”

 

 

http://www.theregister.co.uk/2015/02/15/microsofts_patchwork_falls_apart_again/



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#2 Sintharius

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Posted 17 February 2015 - 06:04 AM

I'm having a KB2956149 update for PowerPoint 2013 sitting in my list of updates... Is this the revised version?

Alex

EDIT: Installed the update - nothing is wrong. Looks like this new one is used to replace the one that broke PowerPoint.

Edited by Alexstrasza, 17 February 2015 - 06:45 AM.


#3 old rocker

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Posted 17 February 2015 - 10:05 AM

Don't panic...

 

You only got part of the story.

 

Applies to
  • Microsoft PowerPoint 2013
  • Microsoft Office Home and Student 2013 RT

 

Read all about it here.

https://support.microsoft.com/kb/2920732

 

You are being offered the updated package: KB2956149






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