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Internet Explorer is infected with a virus


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40 replies to this topic

#1 MaaD

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Posted 16 February 2015 - 08:47 AM

Mod Edit: Moved to Am I Infected from Win 7 ~~boopme


Hi all,
 
Whenever I start IE and I try to type anything into the search box, I am immediately redirected to a site prompting a download for "Media Downloader". I can't find anything in programs that's related to this. I have no other browsers.
 
Please help!!
 
Thanks


Edited by boopme, 16 February 2015 - 10:11 AM.


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#2 jhayz

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Posted 16 February 2015 - 09:08 AM

Download Adwcleaner by Xplode from here.
Click on Adwcleaner and hit the Scan button and will begin to search for PUP and malicious files. Once finished click the Clean button.
Copy and paste the log on your next reply.

 

Scan for Malware using free Malwarebytes
Install then run a quick scan only after updating to the latest definition. Uncheck the trial pro version on setup and remove any found threats after running quick scan. Please post also the result.

 

To clear your cache files, download free Ccleaner
Ignore the Registry feature of Ccleaner as it is not recommended or needed.


Tekken
 


#3 MaaD

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Posted 16 February 2015 - 09:14 AM

Thank Jhayz, unfortunately, I have no way of downloading anything, it won't allow me to search, or do anything, as I place the cursor in the search box, I am immediately redirected and I have only IE. Is there any other work around?



#4 gjoseph

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Posted 16 February 2015 - 10:13 AM

I usually try to use a restore point about 1 week prior to the infection. Click the start button and type in restore and select 'restore system' and follow the instructions. Hope this works.



#5 MaaD

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Posted 16 February 2015 - 11:02 AM

I usually try to use a restore point about 1 week prior to the infection. Click the start button and type in restore and select 'restore system' and follow the instructions. Hope this works.

 

Thanks, but that didn't work either.



#6 gjoseph

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Posted 16 February 2015 - 11:14 AM

Can you use the address line to go to Microsoft.com? If nothing else try to report the problem to them. Do you get any error messages?



#7 MaaD

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Posted 16 February 2015 - 11:39 AM

Can you use the address line to go to Microsoft.com? If nothing else try to report the problem to them. Do you get any error messages?

 

I have attempted to do that, but I am still redirected to various sites!!!



#8 gjoseph

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Posted 16 February 2015 - 04:05 PM

I assume you already checked your internet options in the control panel, correct? Sometimes the home page hiccups and changes something in the address. What type of sites is it directing you to? Are they always the same sites? Wish I could be more helpful.



#9 MaaD

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Posted 16 February 2015 - 04:11 PM

Ok, I was able to remove the viruses, I was able to install Google Chrome, but now both browsers, Internet Explorer, and Chrome has stop working. Sorry I wasn't able to post the results of the above instructions by Jhayz!

For  Internet Explorer, I am getting "This page can't be displayed" and for Chrome, "This webpage is not available" I have been trying all the suggested solutions suggested here and on the net, so far none has been able to resolve any of the 2 issues.

Any suggestions?



#10 jhayz

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Posted 16 February 2015 - 07:25 PM

You would need a working computer and a flash drive to download and transfer the program scanners and then run them on your computer. Additional program for checking the logs also,

 

Download SecurityCheck.exe from Here

. Run SecurityCheck and follow the instruction from inside the code box.
. When the scan is finished, a notepad will automatically open as check.txt
   Please copy and paste the contents here on your next reply.

 

Download MiniToolBox and open/run the program.

When open, checkmark or select all options then click Go.
A notepad will open then copy-paste the report on your next reply.

 

Logs that we need on your next reply are for Adwcleaner, Malwarebytes, Minitoobox and SecurityCheck.


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#11 MaaD

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Posted 16 February 2015 - 10:08 PM

Here are the results:

 

 Adwcleaner

 

# AdwCleaner v4.110 - Logfile created 16/02/2015 at 20:27:57

# Updated 05/02/2015 by Xplode
# Database : 2015-02-05.2 [Local]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Carol - CAROL-HP
# Running from : C:\Users\Carol\Downloads\adwcleaner_4.110.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Scheduled tasks ] *****
 
Task Deleted : globalUpdateUpdateTaskMachineCore
Task Deleted : 082cd7f6-3b84-4c2c-9a77-769988b88112
Task Deleted : 34b605ae-8691-4855-a4ee-4f1c219fa241
Task Deleted : a6fc5a9a-30f3-4a3d-958c-201bfbf7f4db
Task Deleted : ac2f0d69-2f5d-4dba-9aac-ae5fe39ef5f6-1
Task Deleted : ac2f0d69-2f5d-4dba-9aac-ae5fe39ef5f6-11
Task Deleted : ac2f0d69-2f5d-4dba-9aac-ae5fe39ef5f6-3
Task Deleted : ac2f0d69-2f5d-4dba-9aac-ae5fe39ef5f6-4
Task Deleted : ac2f0d69-2f5d-4dba-9aac-ae5fe39ef5f6-5
Task Deleted : ac2f0d69-2f5d-4dba-9aac-ae5fe39ef5f6-5_user
Task Deleted : ac2f0d69-2f5d-4dba-9aac-ae5fe39ef5f6-6
Task Deleted : ac2f0d69-2f5d-4dba-9aac-ae5fe39ef5f6-7
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17631
 
 
-\\ Google Chrome v40.0.2214.111
 
[C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
-\\ Comodo Dragon v
 
[C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
-\\ Chrome Canary v
 
[C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [25464 bytes] - [16/02/2015 14:28:36]
AdwCleaner[R1].txt - [1844 bytes] - [16/02/2015 20:20:56]
AdwCleaner[S0].txt - [22607 bytes] - [16/02/2015 14:34:17]
AdwCleaner[S1].txt - [2387 bytes] - [16/02/2015 20:27:57]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [2446  bytes] ##########
 
 
 
 
 Minitoolbox 
 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Carol (administrator) on 16-02-2015 at 20:14:58
Running from "G:\"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter = Wireless Network Connection (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
Bluetooth Personal Area Network = Local Area Connection (Media disconnected)
Realtek PCIe FE Family Controller = Local Area Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Carol-HP
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : home
 
Wireless LAN adapter Wireless Network Connection 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 64-27-37-6E-78-E8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : home
   Description . . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
   Physical Address. . . . . . . . . : 64-27-37-6E-78-E8
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::ec85:9425:f12:129c%20(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.10(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, February 16, 2015 7:35:04 PM
   Lease Expires . . . . . . . . . . : Tuesday, February 17, 2015 7:35:03 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 191113015
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-02-78-5B-64-27-37-6E-78-E8
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 00-9C-02-19-2E-9D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Personal Area Network
   Physical Address. . . . . . . . . : E4-D5-3D-FF-94-D5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.1
 
Ping request could not find host google.com. Please check the name and try again.
Server:  UnKnown
Address:  192.168.1.1
 
Ping request could not find host yahoo.com. Please check the name and try again.
 
Pinging  with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for AO__^:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 21...64 27 37 6e 78 e8 ......Microsoft Virtual WiFi Miniport Adapter #2
 20...64 27 37 6e 78 e8 ......Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
 14...00 9c 02 19 2e 9d ......Realtek PCIe FE Family Controller
 13...e4 d5 3d ff 94 d5 ......Bluetooth Personal Area Network
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.10     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.10    281
     192.168.1.10  255.255.255.255         On-link      192.168.1.10    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.10    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.10    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.10    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 20    281 fe80::/64                On-link
 20    281 fe80::ec85:9425:f12:129c/128
                                    On-link
  1    306 ff00::/8                 On-link
 20    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Users\Carol\AppData\Local\DesktopTemperature\DTWxSvc.dll [File not found] ()
Catalog9 02 C:\Users\Carol\AppData\Local\DesktopTemperature\DTWxSvc.dll [File not found] ()
Catalog9 03 C:\Users\Carol\AppData\Local\DesktopTemperature\DTWxSvc.dll [File not found] ()
Catalog9 04 C:\Users\Carol\AppData\Local\DesktopTemperature\DTWxSvc.dll [File not found] ()
Catalog9 05 C:\Users\Carol\AppData\Local\DesktopTemperature\DTWxSvc.dll [File not found] ()
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Users\Carol\AppData\Local\DesktopTemperature\DTWxSvc.dll [File not found] ()
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/16/2015 08:08:25 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (02/16/2015 08:08:25 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (02/16/2015 07:39:27 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (02/16/2015 07:39:27 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (02/16/2015 07:35:16 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/16/2015 07:30:56 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (02/16/2015 07:30:56 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
Error: (02/16/2015 07:26:45 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/16/2015 04:08:04 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.
 
Error: (02/16/2015 04:08:04 PM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)
Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.
 
 
System errors:
=============
Error: (02/16/2015 07:34:09 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (02/16/2015 05:25:19 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}
 
Error: (02/16/2015 04:02:04 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (02/16/2015 04:02:04 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (02/16/2015 04:02:04 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (02/16/2015 04:01:42 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (02/16/2015 04:01:42 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (02/16/2015 04:01:42 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (02/16/2015 03:59:56 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
Error: (02/16/2015 03:59:56 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service depends on the Server service which failed to start because of the following error: 
%%1068
 
 
Microsoft Office Sessions:
=========================
Error: (02/16/2015 08:08:25 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (02/16/2015 08:08:25 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
Error: (02/16/2015 07:39:27 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (02/16/2015 07:39:27 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
Error: (02/16/2015 07:35:16 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/16/2015 07:30:56 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (02/16/2015 07:30:56 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
Error: (02/16/2015 07:26:45 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (02/16/2015 04:08:04 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: WmiApRplWmiApRpl8F20300004D070000
 
Error: (02/16/2015 04:08:04 PM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)
Description: Performance1637070000000000000000000009030000
 
 
 
=========================== Installed Programs ============================
Adobe Flash Player 11 ActiveX (HKLM-x32\...\{41042E28-CCA1-4147-869F-9E928B38F04C}) (Version: 11.9.900.170 - Adobe Systems Incorporated)
Adobe Reader X (10.1.13) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.13 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.6 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.6.1.629 - Adobe Systems, Inc.)
AMD APP SDK Runtime (Version: 2.4.650.9 - Advanced Micro Devices Inc.) Hidden
AMD Fuel (Version: 2011.0705.1115.18310 - AMD) Hidden
AMD Media Foundation Decoders (Version: 1.0.60705.1113 - ATI Technologies Inc.) Hidden
AMD VISION Engine Control Center (x32 Version: 2011.0705.1115.18310 - ATI) Hidden
ATI Catalyst Install Manager (HKLM\...\{B3C4ADC9-637E-DDD9-A66C-782AE5E2E667}) (Version: 3.0.829.0 - ATI Technologies, Inc.)
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Broadcom Bluetooth Software (HKLM\...\{6E7F4CA3-B2DE-413C-A7A1-43AA5BE19EA1}) (Version: 6.5.0.2300 - Broadcom Corporation)
Broadcom InConcert Maestro (HKLM\...\{57DD35E9-D9BB-4089-BB05-EF933C586CB3}) (Version: 1.0.5.2300 - Broadcom Corporation)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2011.0705.1115.18310 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2011.0705.1115.18310 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2011.0705.1115.18310 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Czech (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Danish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Dutch (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help English (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Finnish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help French (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help German (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Greek (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Italian (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Japanese (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Korean (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Polish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Russian (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Spanish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Swedish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Thai (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
CCC Help Turkish (x32 Version: 2011.0705.1114.18310 - ATI) Hidden
ccc-utility64 (Version: 2011.0705.1115.18310 - ATI) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.0.4606 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.5.0.4606 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
ESU for Microsoft Windows 7 SP1 (HKLM-x32\...\{E96CAA2A-0244-4A2A-8403-0C3C9534778B}) (Version: 2.1.1 - Hewlett-Packard)
Evernote v. 4.2.3 (HKLM-x32\...\{F761359C-9CED-45AE-9A51-9D6605CD55C4}) (Version: 4.2.3.22 - Evernote Corp.)
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.111 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
Hewlett-Packard ACLM.NET v1.1.2.0 (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP Application Assistant (HKLM\...\{6032497A-4479-462B-ADB8-A0A372BB9A23}) (Version: 1.0.409.3882 - Hewlett-Packard)
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Deskjet 1050 J410 series Basic Device Software (HKLM\...\{4268BF51-DFDF-4178-8B8D-5D5752FCAA58}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Deskjet 1050 J410 series Help (HKLM-x32\...\{5C90D8CF-F12A-41C6-9007-3B651A1F0D78}) (Version: 140.0.66.66 - Hewlett Packard)
HP Deskjet 1050 J410 series Product Improvement Study (HKLM\...\{1AB4DB8C-4123-45DC-B896-C67990F76DA4}) (Version: 22.50.231.0 - Hewlett-Packard Co.)
HP Documentation (HKLM-x32\...\{39FCC6B7-FFF5-4075-A5E8-B5CEBD54C331}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP Launch Box (HKLM\...\{BF1E75D0-E7AF-4BEA-9FBC-567F0C54BDF9}) (Version: 1.0.12 - Hewlett-Packard Company)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company)
HP MovieStore (x32 Version: 2.1.091 - Hewlett-Packard) Hidden
HP On Screen Display (HKLM-x32\...\{ED1BD69A-07E3-418C-91F1-D856582581BF}) (Version: 1.3.5 - Hewlett-Packard Company)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.3781 - HP Photo Creations Powered by RocketLife)
HP Power Manager (HKLM-x32\...\{E44578C7-4667-4124-8BC2-1161BCA54978}) (Version: 1.4.4 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{285F722C-0E45-47DE-B38E-5B3B10FA4A7C}) (Version: 2.5.2 - Hewlett-Packard Company)
HP QuickWeb (HKLM-x32\...\{41298BF3-DF6B-449C-BFB7-83663ECB5108}) (Version: 3.1.1.10184 - Hewlett-Packard Company)
HP Recovery Manager (x32 Version: 2.0.0 - Hewlett-Packard) Hidden
HP Security Assistant (HKLM\...\{562608FE-2051-4488-BF22-8CE4C03046AC}) (Version: 1.0.12 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.14901.3869 - Hewlett-Packard Company)
HP Software Framework (HKLM-x32\...\{AF240B18-034B-4A82-B3FC-0B879C4BAE2E}) (Version: 4.5.1.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{6F44AF95-3CDE-4513-AD3F-6D45F17BF324}) (Version: 6.1.12.1 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{B0069CFA-5BB9-4C03-B1C6-89CE290E5AFE}) (Version: 5.002.006.003 - Hewlett-Packard)
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Luxor HD (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5139.5005 - Microsoft Corporation)
Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.0.50401.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.42.304.2011 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6461 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.77 - Realtek Semiconductor Corp.)
RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.106 - Skype Technologies S.A.)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics TouchPad Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.21.0 - Synaptics Incorporated)
The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
Torchlight (x32 Version: 2.2.0.98 - WildTangent) Hidden
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.98 - WildTangent) Hidden
WildTangent Games App (HP Games) (x32 Version: 4.0.5.32 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden
 
========================= Devices: ================================
 
Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 30%
Total physical RAM: 3690.91 MB
Available physical RAM: 2582.57 MB
Total Pagefile: 7380 MB
Available Pagefile: 6033.29 MB
Total Virtual: 4095.88 MB
Available Virtual: 3986.31 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:274.49 GB) (Free:220.46 GB) NTFS
2 Drive d: (Recovery) (Fixed) (Total:19.44 GB) (Free:2.11 GB) NTFS
3 Drive e: (HP_TOOLS) (Fixed) (Total:3.96 GB) (Free:1.08 GB) FAT32
5 Drive g: (MULTIBOOT) (Removable) (Total:0.48 GB) (Free:0.25 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\CAROL-HP
 
Administrator            Carol                    Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
28-08-2014 03:54:50 Removed ooVoo
28-08-2014 04:02:17 Windows Update
28-08-2014 16:13:02 Removed Blio.
03-09-2014 09:52:35 Windows Update
08-09-2014 18:56:37 Windows Update
19-10-2014 11:50:44 Windows Update
01-02-2015 12:38:51 Windows Update
16-02-2015 05:03:56 Windows Update
16-02-2015 05:36:47 Windows Defender Checkpoint
16-02-2015 08:45:44 Windows Modules Installer
16-02-2015 10:24:02 Windows Update
16-02-2015 20:52:54 Windows Modules Installer
16-02-2015 20:54:29 Windows Modules Installer
 
**** End of log ****
 
 
 

 
SecurityCheck.
 
 
Results of screen317's Security Check version 0.99.96  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
  Java 64-bit 8 Update 31  
 Adobe Reader 10.1.13 Adobe Reader out of Date!  
 Google Chrome (40.0.2214.111) 
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 6% 
````````````````````End of Log`````````````````````` 
 


#12 jhayz

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Posted 17 February 2015 - 05:07 AM

Malwarebytes - any scans or results? Change your DNS servers addresses to public or google by going to your wireless adapter IPV4 properties. Use 8.8.8.8 and 8.8.4.4 accordingly when manually setting. Since when was your computer had no antivirus installed?


Edited by jhayz, 17 February 2015 - 05:07 AM.

Tekken
 


#13 MaaD

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Posted 17 February 2015 - 01:42 PM

No, I didn't have Malwarebytes installed. I can't  really say how long there was no antivirus installed. Can you explain in more details how to do this:

Change your DNS servers addresses to public or google by going to your wireless adapter IPV4 properties. Use 8.8.8.8 and 8.8.4.4 accordingly when manually setting



#14 jhayz

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Posted 17 February 2015 - 09:22 PM

Please install and run Malwarebytes next time then post the logs. How to change DNS server addresses. Run or open command prompt also then tyep ipconfig /flushdns - Enter. How's the computer running?


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#15 MaaD

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Posted 17 February 2015 - 09:37 PM

I can't install anything, both browsers are down. For  Internet Explorer, I am getting "This page can't be displayed" and for Chrome, "This webpage is not available"






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