Hello everyone! I am a computer user and try to help my fellow church members with their computers at times.
Just ran into a problem with a friend's computer using Windows 8.1 where her computer locks up at times.
The only thing I have found so far is in her IE browser, under tools, the internet settings is greyed out when she logs into Facebook. Doesn't seem to be consistent, however.
A friend told me about this site thing it was a "rootkit" but so far I have found no rootkits or viruses.
Anyone seen anything like this?
I think she bought it new about Christmas time and has not gotten anywhere with it.
Thanks for your help, Ken.