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Super Antispyware Crashing


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#1 Ruok2bu

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Posted 14 February 2015 - 09:45 PM

Whenever i try running a scan with Super Antispyware, randomly around 40 minutes in, the application crashes (my OS does not crash).  I'm able to run scans with the following with no problems though:

  • Eset NOD32 Antivirus
  • Malwarebytes Anti-Malware
  • Spybot Search & Destroy

 

No malware was detected in the other scans either.

 

Any idea what'a happening?



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#2 Phantom010

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Posted 14 February 2015 - 09:59 PM

Do you have the latest version of SUPERAntiSpyware? If you do, try uninstalling and reinstalling it.



#3 Ruok2bu

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Posted 15 February 2015 - 04:36 AM

Doh :X That fixed it.

 

I panicked after it kept crashing and saw others with similar problems and thought it was malware.

 

Thanks :3



#4 Phantom010

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Posted 15 February 2015 - 10:05 AM

You're welcome!



#5 quietman7

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Posted 15 February 2015 - 10:58 AM

Just FYI...In previous versions if SUPERAntiSpyware would hang or freeze during a scan, it was recommended to make sure you were using the most current version and to uncheck the "Resolve Links/Shortcuts during scan (*.lnk)" option under Scanning Control in Preferences.

On some systems attempting to resolve .lnk files using the MSI (Microsoft Installer) API can cause issues. This only occurs under rare circumstances. If SUPERAntiSpyware locks ups or "hangs" during the scan, you may wish to uncheck this option and attempt to scan again.

SUPERAntiSpyware Scanning Control Scanning Options

In SUPERAntiSpyware version 6x.... that option has been renamed to "Follow shortcuts (*.lnk) during scan" and is found in Advanced Scan Settings under Scanner Options.
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#6 newbleeping

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Posted 15 February 2015 - 06:57 PM

Hi Quietman!!!

   I never have had any issues with my SpyAntiSpyware & I always click on the latest versions as soon as I get notified......my "Follow shortcuts (*.lnk) during scan" is checked,so you are saying to "uncheck" it only if there is a problem,correct?

   I just wanted to make sure because I have never changed the recommended settings that came pre-checked when I installed the program..................Thank you & it is nice to see you again,have a wonderful day                     Best Regards,Kwik


 BC is the best!!  An ounce of prevention is worth a pound of cure!Greetings & Blessings from the Sunshine State                                                                .Kwik :love4u: ....aka "newbleeping"


#7 quietman7

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Posted 15 February 2015 - 07:14 PM

Correct Kwik...only uncheck that option if you encounter a freezing problem as suggested by the vendor. That may or may not resolve the issue as hanging can be caused by other factors. I keep all the default settings except Start with Windows and scan for cookies.
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#8 newbleeping

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Posted 18 February 2015 - 01:10 PM

Ahh,thank you QuietMan

    May I ask why you don't bother to scan for cookies? Oh,and I have mine on the "delayed start" with WinPatrol,would this be the same result as not checking the "Start with Windows"? I think I remember you once telling me it was not necessary to have these type of things as start up programs ,to delay the start & then you start up & shut down your computer faster,,,,,,,,,,,,,,,,,,,Almost all my programs are on like a 30 sec delay & my computer starts up & shuts down like lightning,,,,,,,,,I really love my computer,it is so fast,,,,,,,whoever thought I would one day say"I love my computer?'....LOL                                         Best Regards ,Kwik


 BC is the best!!  An ounce of prevention is worth a pound of cure!Greetings & Blessings from the Sunshine State                                                                .Kwik :love4u: ....aka "newbleeping"


#9 quietman7

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Posted 18 February 2015 - 02:30 PM


Cookies are text string messages given to a Web browser by a Web server. Whenever you visit a web page or navigate different pages with your browser, the web site generates a unique ID number which your browser stores in a text (cookie) file that is sent back to the server each time the browser requests a page from that server. Cookies allow third-party providers such as ad serving networks, spyware or adware providers to track personal information. The main purpose of cookies is to identify users and prepare customized Web pages for them.

  • Persistent cookies have expiration dates set by the Web server when it passes the cookie and are stored on a user's hard drive until they expire or are deleted. These types of cookies are used to store information between visits to a site and collect identifying information about the user such as surfing behavior or preferences for a specific web site.
  • Session cookies (transient or Non-persistent cookies) cookies are not saved to the hard drive, do not collect any information and have no set expiration date. They are used to temporarily hold information in the form of a session identification stored in memory as you browse web pages. These types of cookies are cached only while a user is visiting the Web server issuing the session cookie and are deleted from the cache when the user closes the session.

Cookies can be categorized as:

  • Trusted cookies are from sites you trust, use often, and want to be able to identify and personalize content for you.
  • Nuisance cookies are from those sites you do not recognize or often use but somehow it's put a cookie on your machine.
  • Bad cookies (i.e. persistent cookies, long term and third party tracking cookies) are those that can be linked to an ad company or something that tracks your movements across the web.

The type of persistent cookie that is a cause for some concern are "tracking cookies" because they can be considered a privacy risk. These types of cookies are used to track your Web browsing habits...your movement from site to site. Ad companies use them to record your activity on all sites where they have placed ads. They can keep count of how many times you visited a web page, store your username and password so you don't have to log in and retain your custom settings. When you visit one of these sites, a cookie is placed on your computer. Each time you visit another site that hosts one of their ads, that same cookie is read, and soon they have assembled a list of which of their sites you have visited and which of their ads that you have clicked on. Cookies are used all over the Internet and advertisement companies often plant them whenever your browser loads one of their banners.

Cookies are NOT a "threat". As text files, cookies are inherently harmless and cannot be executed to cause any damage. Cookies do not cause any pop ups or install malware and they cannot erase or read information from a computer.
 

Cookies cannot be used to run code (run programs) or to deliver viruses to your computer. The purpose of a cookie is to tell the Web server that you have returned to a specific Web page.

Microsoft's Description of Cookies



Cookies are short pieces of data used by web servers to help identify web users. The popular concepts and rumors about what a cookie can do has reached almost mystical proportions, frightening users and worrying their managers.

Do cookies pose a security risk?

 

Flash cookies (or Local Shared Objects) and Evercookies are a newer way of tracking user behavior and surfing habits but they too are not a threat, and cannot harm your computer.

1. An Evercookie is a Javascript-based application which creates Zombie cookies that can be used to identify a user even after they have removed standard and Flash cookies. This is accomplished by creating a new cookie and storing the data in as many storage locations (currently eight) as it can find on the local browser. Storage mechanisms range from Standard HTTP and Flash cookies to HTML5's new storage methods. When evercookie finds that other types of cookies have been removed, it recreates them so they can be reused over and over.

2. Flash cookies are cookie-like data stored on a computer and used by all versions of Adobe Flash Player and similar applications. They can store much more information than traditional browser cookies and they are typically stored within each user’s Application Data directory with a ".SOL" extension, under the Macromedia\FlashPlayer\#SharedObjects folder. Unlike traditional cookies, Flash cookies cannot be managed through browser controls so they are more difficult to find and remove. However, they can be viewed, managed and deleted using the Website Storage Settings panel at Macromedia's Support Site. From this panel, you can change storage settings for a website, delete a specific website or delete all sites which erases any information that may have been stored on the computer. To prevent any Flash Cookies from being stored on your computer, go to the Global Storage Settings panel and uncheck the option “Allow third-party Flash content to store data on your computer”. For more information, please refer to:

As long as you surf the Internet, you are going to get cookies and some of your security programs will flag them for removal. Anti-malware scanners have more important things to look for, so I would recommend disabling the option to search for cookies which will also decrease the amount of time it takes to perform a scan.


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#10 quietman7

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Posted 18 February 2015 - 02:32 PM

As for WinPatrol...just let it start normally when Windows starts. The delayed start feature is more applicable to programs conflicting with one another when starting at the same time.
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#11 newbleeping

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Posted 25 February 2015 - 12:04 PM

Hi Quietman!!!

    Awesome,thank you for all that wealth of information,I read every single link you provided & now I feel very smart....(just kidding) But seriously,now I have a much better understanding of the different types of cookies & what exactly their purpose is...............I did as uyou suggested & unchecked that 3rd party option,,,,,,,I like my privacy & I don't appreciate being "tracked " or anyone storing my info,it is best to do as much as possible to prevent as much as possible

    And also,thank you for explaining what the "delayed start" in WinPatrol is used for,,,,,,,,,,,,,,,,,you are sooo cool!!!!! E njoy your day!


 BC is the best!!  An ounce of prevention is worth a pound of cure!Greetings & Blessings from the Sunshine State                                                                .Kwik :love4u: ....aka "newbleeping"


#12 quietman7

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Posted 25 February 2015 - 12:20 PM

You're welcome.
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