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AVI file types lock up FastStone Image Viewer


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2 replies to this topic

#1 larry31

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Posted 14 February 2015 - 08:40 PM

When I select a folder that contains a avi video file, FastStone Image Viewer Ver-5.3 stops responding.

I have to use Task Manager to close the window.

I'm aware that FastStone does not support avi files, but why would just selecting a folder containing a avi file make it lockup?

 

I'm running Windows -7 Professional. My video drivers are all up to date.

All other video editing programs work ok.



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#2 rhino1366

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Posted 15 February 2015 - 01:05 AM

Maybe do a CCleaner registry checking - some "file formats" may be outdated and in-conflict there (more than it is needed), interferring with your FastStone IV?



#3 Aura

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Posted 15 February 2015 - 02:47 AM

Maybe do a CCleaner registry checking - some "file formats" may be outdated and in-conflict there (more than it is needed), interferring with your FastStone IV?


Just, no.
larry, make FastStone crash 2 or 3 times, then follow the instructions below please:

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
      uHsnwIz.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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