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Secunia Help


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38 replies to this topic

#1 rp-57

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Posted 14 February 2015 - 11:22 AM

Hello,

 

I would like to ask some one how to fix this error in the relability reporting issue.

I have this happen everyday.

I have looked to see if there was some way to stop this error.

Thanks for reading,

 

Regina

 

 

 

 

faulting application name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82

Faulting module name: PSIA.exe, version: 3.0.0.10004, time stamp: 0x54784a82

Exception code: 0xc0000409

Fault offset: 0x00093524

Faulting process id: 0x25e0

Faulting application start time: 0x01d0486e52caa93e

Faulting application path: C:\Program Files (x86)\Secunia\PSI\PSIA.exe

Faulting module path: C:\Program Files (x86)\Secunia\PSI\PSIA.exe

Report Id: 48d32267-b462-11e4-82e1-7824afe3b100

Faulting package full name: 

Faulting package-relative application ID: 

 


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#2 Aura

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Posted 14 February 2015 - 11:30 AM

Hi Regina :)

I'm aware of SecuniaPSI 3.x issues under Windows 8/8.1, apparently you have to use an older version of it, 2.x in order to use it properly. Did you try reinstalling the program yet?

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#3 rp-57

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Posted 14 February 2015 - 11:59 AM

No I don't think I re-installed secunia back on. not yet.

 

but having a issue

 with something called LIVECOMM and that seems to be app issue.

Not sure but these error reports are in the reliability reporting area is were I see

the errors.

Thankyou for the reply.



#4 Aura

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Posted 14 February 2015 - 06:03 PM

Can you copy/paste all the details related to that LIVECOMM? Also, try to uninstall and reinstall SecuniaPSI for now.

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#5 rp-57

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Posted 14 February 2015 - 08:47 PM

I uninstalled secunia today.

This makes 3 times I have re-installed and un-installed.

 

here is the livecomm

The program LiveComm.exe version 17.5.9600.20689 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

 Process ID: aa4

 Start Time: 01d04818e5b6ee2d

 Termination Time: 4294967295

 Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe\LiveComm.exe

 Report Id: ae954a91-b425-11e4-82e1-7824afe3b100

 Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe

 Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1



#6 Aura

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Posted 15 February 2015 - 02:28 AM

Let's see all these errors.

3Al62Pm.pngMiniToolBox
  • Download MiniToolBox and move the executable file to your Desktop;
  • Execute MiniToolBox and check the following options:
    • List Installed Programs;
    • List Last 10 Event Viewer Errors;
      uHsnwIz.png
  • Once this is done, click on Go and wait for the scan to complete;
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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#7 rp-57

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Posted 15 February 2015 - 10:18 AM

I had done the mini tool box once already recently.

I guess I can do that again.

 

I wonder if the cbs.log files might be causing the problem.

 

Will report the mini tool box in my next reply.



#8 rp-57

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Posted 15 February 2015 - 10:27 AM

MiniToolBox by Farbar  Version: 30-11-2014

Ran by regina (administrator) on 15-02-2015 at 09:24:29

Running from "C:\Users\regina\Downloads"

Microsoft Windows 8.1 with Bing  (X64)

Boot Mode: Normal

***************************************************************************

 

========================= Flush DNS: ===================================

 

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

 

========================= IE Proxy Settings: ============================== 

 

Proxy is not enabled.

No Proxy Server is set.

 

"Reset IE Proxy Settings": IE Proxy Settings were reset.

 

========================= FF Proxy Settings: ============================== 

 

========================= Hosts content: =================================

 

 

 

 

 

=========================== Installed Programs ============================

AntiLogger Free version 1.8.2.198 (HKLM-x32\...\{A80DB23D-0618-405B-89D9-28F99814E287}_is1) (Version: 1.8.2.198 - Zemana Ltd.)

AppNHost 1.0.5.1 (HKLM-x32\...\{A8CB86C7-CD4C-4C4F-AF6A-33D1CAC63562}) (Version: 1.0.5.1 - Mixesoft Project)

ASUS Live Update (HKLM-x32\...\{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.2.8 - ASUS)

ASUS Screen Saver (HKLM-x32\...\{0FBEEDF8-30FA-4FA3-B31F-C9C7E7E8DFA2}) (Version: 1.0.3 - ASUS)

ASUS Smart Gesture (HKLM-x32\...\{4D3286A6-F6AB-498A-82A4-E4F040529F3D}) (Version: 2.2.14 - ASUS)

ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 3.01.0003 - ASUS)

ASUS USB Charger Plus (HKLM-x32\...\{A859E3E5-C62F-4BFA-AF1D-2B95E03166AF}) (Version: 3.1.9 - ASUS)

AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.12.311 - ASUSTEK)

ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0034 - ASUS)

ESET NOD32 Antivirus (HKLM\...\{7F39EB28-B9B7-41B8-8564-DB33284A010D}) (Version: 8.0.304.0 - ESET, spol s r. o.)

Game Explorer Categories - casual (HKLM-x32\...\WildTangentGameProvider-asus-casual) (Version: 3.2.0.6 - WildTangent, Inc.)

Game Explorer Categories - enthusiast (HKLM-x32\...\WildTangentGameProvider-asus-enthusiast) (Version: 3.2.0.6 - WildTangent, Inc.)

Game Explorer Categories - family (HKLM-x32\...\WildTangentGameProvider-asus-family) (Version: 3.2.0.6 - WildTangent, Inc.)

Game Explorer Categories - kids (HKLM-x32\...\WildTangentGameProvider-asus-kids) (Version: 3.2.0.6 - WildTangent, Inc.)

Game Explorer Categories - touch (HKLM-x32\...\WildTangentGameProvider-asus-touch) (Version: 3.2.0.6 - WildTangent, Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.111 - Google Inc.)

Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden

Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden

IncrediMail (x32 Version: 6.6.0.5288 - IncrediMail) Hidden

IncrediMail 2.5 (HKLM-x32\...\IncrediMail) (Version: 6.6.0.5288 - IncrediMail Ltd.)

Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3355 - Intel Corporation)

Intel® Sideband Fabric Device Driver (HKLM-x32\...\C5A8BC6E-723A-4C0F-96E1-C426D1A4BCA9) (Version: 1.0.0.1002 - Intel Corporation)

Intel® Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1064 - Intel Corporation)

Intel® Trusted Execution Engine (Version: 1.1.1.1 - Intel Corporation) Hidden

Intel® Trusted Execution Engine Driver (Version: 1.0.0.1064 - Intel Corporation) Hidden

Malwarebytes Anti-Exploit version 1.05.1.1016 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.05.1.1016 - Malwarebytes)

Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)

Photo Notifier and Animation Creator (HKLM-x32\...\Photo Notifier and Animation Creator) (Version: 1.0.0.1009 - IncrediMail Ltd.)

Photo Notifier and Animation Creator (x32 Version: 1.0.0.1009 - IncrediMail) Hidden

Qualcomm Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Qualcomm Atheros)

Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.27040 - Realtek Semiconductor Corp.)

Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.29.314.2014 - Realtek)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7235 - Realtek Semiconductor Corp.)

Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)

SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1164 - SUPERAntiSpyware.com)

Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden

VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)

WebStorage (HKLM-x32\...\WebStorage) (Version: 2.1.2.301 - ASUS Cloud Corporation)

WildTangent Games App (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-asus) (Version: 4.0.11.2 - WildTangent)

Windows Driver Package - ASUS (ATP) Mouse  (03/17/2014 1.0.0.207) (HKLM\...\AA2CC56D4BBEE037DC99871F5F6551133D2A0CC3) (Version: 03/17/2014 1.0.0.207 - ASUS)

WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.42.0 - ASUS)

WinPatrol (HKLM\...\{6A206A04-6BC1-411B-AA04-4E52EDEEADF2}) (Version: 32.0.2014.5 - Ruiware)

 

**** End of log ****



#9 Aura

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Posted 15 February 2015 - 10:48 AM

You forgot to check List Last 10 Event Viewer Errors. Can you re-run MiniToolBox with only that option checked and post the new log?

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#10 rp-57

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Posted 15 February 2015 - 10:56 AM

MiniToolBox by Farbar  Version: 30-11-2014

Ran by regina (administrator) on 15-02-2015 at 09:53:46

Running from "C:\Users\regina\Downloads"

Microsoft Windows 8.1 with Bing  (X64)

Boot Mode: Normal

***************************************************************************

 

========================= Flush DNS: ===================================

 

Windows IP Configuration

 

Successfully flushed the DNS Resolver Cache.

 

========================= IE Proxy Settings: ============================== 

 

Proxy is not enabled.

No Proxy Server is set.

 

"Reset IE Proxy Settings": IE Proxy Settings were reset.

 

========================= FF Proxy Settings: ============================== 

 

 

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

 

========================= Hosts content: =================================

 

 

 

========================= IP Configuration: ================================

 

Qualcomm Atheros AR9485 Wireless Network Adapter = Wi-Fi (Connected)

Realtek PCIe FE Family Controller = Ethernet (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

set interface interface="Local Area Connection* 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Regina-pc

   Primary Dns Suffix  . . . . . . . : 

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : attlocal.net

 

Wireless LAN adapter Local Area Connection* 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter

   Physical Address. . . . . . . . . : 16-27-1E-EC-BC-28

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Ethernet adapter Ethernet:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : attlocal.net

   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller

   Physical Address. . . . . . . . . : 78-24-AF-E3-B1-00

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wi-Fi:

 

   Connection-specific DNS Suffix  . : attlocal.net

   Description . . . . . . . . . . . : Qualcomm Atheros AR9485 Wireless Network Adapter

   Physical Address. . . . . . . . . : 54-27-1E-EC-BC-28

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2602:306:30c5:2330:4c3d:e9b7:ae36:8504(Preferred) 

   Temporary IPv6 Address. . . . . . : 2602:306:30c5:2330:f0a5:6d20:ada6:7b16(Preferred) 

   Link-local IPv6 Address . . . . . : fe80::4c3d:e9b7:ae36:8504%3(Preferred) 

   IPv4 Address. . . . . . . . . . . : 192.168.1.65(Preferred) 

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Sunday, February 15, 2015 9:32:06 AM

   Lease Expires . . . . . . . . . . : Monday, February 16, 2015 9:32:06 AM

   Default Gateway . . . . . . . . . : fe80::769d:dcff:fecb:cb91%3

                                       192.168.1.254

   DHCP Server . . . . . . . . . . . : 192.168.1.254

   DHCPv6 IAID . . . . . . . . . . . : 55846686

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-73-D7-45-78-24-AF-E3-B1-00

   DNS Servers . . . . . . . . . . . : 192.168.1.254

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Tunnel adapter isatap.attlocal.net:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : attlocal.net

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 3:

 

   Connection-specific DNS Suffix  . : 

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:4e6:2d36:3f57:febe(Preferred) 

   Link-local IPv6 Address . . . . . : fe80::4e6:2d36:3f57:febe%8(Preferred) 

   Default Gateway . . . . . . . . . : 

   DHCPv6 IAID . . . . . . . . . . . : 335544320

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-73-D7-45-78-24-AF-E3-B1-00

   NetBIOS over Tcpip. . . . . . . . : Disabled

Server:  homeportal

Address:  192.168.1.254

 

Name:    google.com

Addresses:  2607:f8b0:4000:809::1009

 173.194.115.65

 173.194.115.78

 173.194.115.66

 173.194.115.69

 173.194.115.67

 173.194.115.68

 173.194.115.72

 173.194.115.73

 173.194.115.64

 173.194.115.71

 173.194.115.70

 

 

Pinging google.com [2607:f8b0:4000:809::1009] with 32 bytes of data:

Request timed out.

Reply from 2607:f8b0:4000:809::1009: time=30ms 

 

Ping statistics for 2607:f8b0:4000:809::1009:

    Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),

Approximate round trip times in milli-seconds:

    Minimum = 30ms, Maximum = 30ms, Average = 30ms

Server:  homeportal

Address:  192.168.1.254

 

Name:    yahoo.com

Addresses:  98.139.183.24

 206.190.36.45

 98.138.253.109

 

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=94ms TTL=46

Reply from 206.190.36.45: bytes=32 time=95ms TTL=46

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 94ms, Maximum = 95ms, Average = 94ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

  5...16 27 1e ec bc 28 ......Microsoft Wi-Fi Direct Virtual Adapter

  4...78 24 af e3 b1 00 ......Realtek PCIe FE Family Controller

  3...54 27 1e ec bc 28 ......Qualcomm Atheros AR9485 Wireless Network Adapter

  1...........................Software Loopback Interface 1

  6...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

  8...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.65     25

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.1.0    255.255.255.0         On-link      192.168.1.65    281

     192.168.1.65  255.255.255.255         On-link      192.168.1.65    281

    192.168.1.255  255.255.255.255         On-link      192.168.1.65    281

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link      192.168.1.65    281

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link      192.168.1.65    281

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

  3    281 ::/0                     fe80::769d:dcff:fecb:cb91

  1    306 ::1/128                  On-link

  8    306 2001::/32                On-link

  8    306 2001:0:9d38:6ab8:4e6:2d36:3f57:febe/128

                                    On-link

  3    281 2602:306:30c5:2330::/64  On-link

  3    281 2602:306:30c5:2330:4c3d:e9b7:ae36:8504/128

                                    On-link

  3    281 2602:306:30c5:2330:f0a5:6d20:ada6:7b16/128

                                    On-link

  3    281 fe80::/64                On-link

  8    306 fe80::/64                On-link

  8    306 fe80::4e6:2d36:3f57:febe/128

                                    On-link

  3    281 fe80::4c3d:e9b7:ae36:8504/128

                                    On-link

  1    306 ff00::/8                 On-link

  3    281 ff00::/8                 On-link

  8    306 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55296] (Microsoft Corporation)

Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)

Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70144] (Microsoft Corporation)

Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)

Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)

Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [23040] (Microsoft Corporation)

Catalog5 07 C:\WINDOWS\SysWOW64\wshbth.dll [50688] (Microsoft Corporation)

Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)

Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)

Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)

Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)

Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)

Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)

Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)

Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)

Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)

Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)

Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [286208] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\napinsp.dll [69120] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [88576] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30720] (Microsoft Corporation)

x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

x64-Catalog9 11 C:\Windows\System32\mswsock.dll [339456] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (02/15/2015 09:52:45 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".

Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.

Please use sxstrace.exe for detailed diagnosis.

 

Error: (02/15/2015 09:52:44 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".

Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.

Please use sxstrace.exe for detailed diagnosis.

 

Error: (02/15/2015 09:52:36 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".

Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.

Please use sxstrace.exe for detailed diagnosis.

 

Error: (02/15/2015 09:52:36 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".

Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.

Please use sxstrace.exe for detailed diagnosis.

 

Error: (02/15/2015 09:51:02 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".

Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.

Please use sxstrace.exe for detailed diagnosis.

 

Error: (02/15/2015 09:51:02 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".

Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.

Please use sxstrace.exe for detailed diagnosis.

 

Error: (02/15/2015 09:51:02 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".

Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.

Please use sxstrace.exe for detailed diagnosis.

 

Error: (02/15/2015 09:50:26 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".

Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.

Please use sxstrace.exe for detailed diagnosis.

 

Error: (02/15/2015 09:48:56 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".

Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.

Please use sxstrace.exe for detailed diagnosis.

 

Error: (02/15/2015 09:48:56 AM) (Source: SideBySide) (User: )

Description: Activation context generation failed for "Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"1".

Dependent Assembly Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.

Please use sxstrace.exe for detailed diagnosis.

 

 

System errors:

=============

Error: (02/15/2015 09:41:47 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: Installation Failure: Windows failed to install the following update with error 0x80073d06: Microsoft.WindowsReadingList.

 

Error: (02/15/2015 09:41:43 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: Installation Failure: Windows failed to install the following update with error 0x80073d06: Microsoft.WindowsScan.

 

Error: (02/15/2015 09:28:06 AM) (Source: DCOM) (User: REGINA-PC)

Description: {F2F6A7B0-0E74-49BF-ABDF-8A0778554472}

 

Error: (02/15/2015 09:28:05 AM) (Source: DCOM) (User: REGINA-PC)

Description: {F2F6A7B0-0E74-49BF-ABDF-8A0778554472}

 

Error: (02/15/2015 06:30:47 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: Installation Failure: Windows failed to install the following update with error 0x80073d06: Microsoft.WindowsReadingList.

 

Error: (02/15/2015 06:30:47 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: Installation Failure: Windows failed to install the following update with error 0x80073d06: Microsoft.WindowsScan.

 

Error: (02/15/2015 01:16:35 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: Installation Failure: Windows failed to install the following update with error 0x80073d06: Microsoft.WindowsReadingList.

 

Error: (02/15/2015 01:16:21 AM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: Installation Failure: Windows failed to install the following update with error 0x80073d06: Microsoft.WindowsScan.

 

Error: (02/14/2015 08:04:07 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: Installation Failure: Windows failed to install the following update with error 0x80073d06: Microsoft.WindowsReadingList.

 

Error: (02/14/2015 08:04:07 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)

Description: Installation Failure: Windows failed to install the following update with error 0x80073d06: Microsoft.WindowsScan.

 

 

Microsoft Office Sessions:

=========================

Error: (02/15/2015 09:52:45 AM) (Source: SideBySide)(User: )

Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\IncrediMail\Bin\MFC80U.DLL

 

Error: (02/15/2015 09:52:44 AM) (Source: SideBySide)(User: )

Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\IncrediMail\Bin\MFC80U.DLL

 

Error: (02/15/2015 09:52:36 AM) (Source: SideBySide)(User: )

Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\IncrediMail\Bin\MFC80U.DLL

 

Error: (02/15/2015 09:52:36 AM) (Source: SideBySide)(User: )

Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\IncrediMail\Bin\MFC80U.DLL

 

Error: (02/15/2015 09:51:02 AM) (Source: SideBySide)(User: )

Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\IncrediMail\Bin\MFC80U.DLL

 

Error: (02/15/2015 09:51:02 AM) (Source: SideBySide)(User: )

Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\IncrediMail\Bin\MFC80U.DLL

 

Error: (02/15/2015 09:51:02 AM) (Source: SideBySide)(User: )

Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\IncrediMail\Bin\MFC80U.DLL

 

Error: (02/15/2015 09:50:26 AM) (Source: SideBySide)(User: )

Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\IncrediMail\Bin\MFC80U.DLL

 

Error: (02/15/2015 09:48:56 AM) (Source: SideBySide)(User: )

Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\IncrediMail\Bin\MFC80U.DLL

 

Error: (02/15/2015 09:48:56 AM) (Source: SideBySide)(User: )

Description: Microsoft.VC80.MFCLOC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0"C:\Program Files (x86)\IncrediMail\Bin\MFC80U.DLL

 

 

CodeIntegrity Errors:

===================================

  Date: 2015-02-08 17:32:41.520

  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

 

  Date: 2014-11-30 18:36:08.739

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

  Date: 2014-11-30 18:33:11.352

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

  Date: 2014-11-30 18:29:28.115

  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\hmpalert.dll that did not meet the Windows signing level requirements.

 

  Date: 2014-11-30 18:29:27.187

  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume4\Windows\System32\hmpalert.dll that did not meet the Windows signing level requirements.

 

  Date: 2014-11-30 18:29:17.324

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

  Date: 2014-11-30 18:29:16.243

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

  Date: 2014-11-30 18:22:39.424

  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume4\Windows\System32\hmpalert.dll because the set of per-page image hashes could not be found on the system.

 

 

 

=========================== Installed Programs ============================

AntiLogger Free version 1.8.2.198 (HKLM-x32\...\{A80DB23D-0618-405B-89D9-28F99814E287}_is1) (Version: 1.8.2.198 - Zemana Ltd.)

AppNHost 1.0.5.1 (HKLM-x32\...\{A8CB86C7-CD4C-4C4F-AF6A-33D1CAC63562}) (Version: 1.0.5.1 - Mixesoft Project)

ASUS Live Update (HKLM-x32\...\{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.2.8 - ASUS)

ASUS Screen Saver (HKLM-x32\...\{0FBEEDF8-30FA-4FA3-B31F-C9C7E7E8DFA2}) (Version: 1.0.3 - ASUS)

ASUS Smart Gesture (HKLM-x32\...\{4D3286A6-F6AB-498A-82A4-E4F040529F3D}) (Version: 2.2.14 - ASUS)

ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 3.01.0003 - ASUS)

ASUS USB Charger Plus (HKLM-x32\...\{A859E3E5-C62F-4BFA-AF1D-2B95E03166AF}) (Version: 3.1.9 - ASUS)

AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.12.311 - ASUSTEK)

ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0034 - ASUS)

ESET NOD32 Antivirus (HKLM\...\{7F39EB28-B9B7-41B8-8564-DB33284A010D}) (Version: 8.0.304.0 - ESET, spol s r. o.)

Game Explorer Categories - casual (HKLM-x32\...\WildTangentGameProvider-asus-casual) (Version: 3.2.0.6 - WildTangent, Inc.)

Game Explorer Categories - enthusiast (HKLM-x32\...\WildTangentGameProvider-asus-enthusiast) (Version: 3.2.0.6 - WildTangent, Inc.)

Game Explorer Categories - family (HKLM-x32\...\WildTangentGameProvider-asus-family) (Version: 3.2.0.6 - WildTangent, Inc.)

Game Explorer Categories - kids (HKLM-x32\...\WildTangentGameProvider-asus-kids) (Version: 3.2.0.6 - WildTangent, Inc.)

Game Explorer Categories - touch (HKLM-x32\...\WildTangentGameProvider-asus-touch) (Version: 3.2.0.6 - WildTangent, Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.111 - Google Inc.)

Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden

Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden

IncrediMail (x32 Version: 6.6.0.5288 - IncrediMail) Hidden

IncrediMail 2.5 (HKLM-x32\...\IncrediMail) (Version: 6.6.0.5288 - IncrediMail Ltd.)

Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3355 - Intel Corporation)

Intel® Sideband Fabric Device Driver (HKLM-x32\...\C5A8BC6E-723A-4C0F-96E1-C426D1A4BCA9) (Version: 1.0.0.1002 - Intel Corporation)

Intel® Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1064 - Intel Corporation)

Intel® Trusted Execution Engine (Version: 1.1.1.1 - Intel Corporation) Hidden

Intel® Trusted Execution Engine Driver (Version: 1.0.0.1064 - Intel Corporation) Hidden

Malwarebytes Anti-Exploit version 1.05.1.1016 (HKLM\...\Malwarebytes Anti-Exploit_is1) (Version: 1.05.1.1016 - Malwarebytes)

Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)

Photo Notifier and Animation Creator (HKLM-x32\...\Photo Notifier and Animation Creator) (Version: 1.0.0.1009 - IncrediMail Ltd.)

Photo Notifier and Animation Creator (x32 Version: 1.0.0.1009 - IncrediMail) Hidden

Qualcomm Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Qualcomm Atheros)

Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.27040 - Realtek Semiconductor Corp.)

Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.29.314.2014 - Realtek)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7235 - Realtek Semiconductor Corp.)

Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)

SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1164 - SUPERAntiSpyware.com)

Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden

VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)

WebStorage (HKLM-x32\...\WebStorage) (Version: 2.1.2.301 - ASUS Cloud Corporation)

WildTangent Games App (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-asus) (Version: 4.0.11.2 - WildTangent)

Windows Driver Package - ASUS (ATP) Mouse  (03/17/2014 1.0.0.207) (HKLM\...\AA2CC56D4BBEE037DC99871F5F6551133D2A0CC3) (Version: 03/17/2014 1.0.0.207 - ASUS)

WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.42.0 - ASUS)

WinPatrol (HKLM\...\{6A206A04-6BC1-411B-AA04-4E52EDEEADF2}) (Version: 32.0.2014.5 - Ruiware)

 

**** End of log ****



#11 Aura

Aura

    Bleepin' Special Ops


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Posted 15 February 2015 - 10:59 AM

It looks like there's a lot of Windows Updates errors. Alright, let's run a SFC scan, followed by a DISM (if there's corrupted items that can't be repaired), and then we'll try to install new Windows Updates.

EndqYRa.pngSystem File Checker (SFC)
Follow the instructions below to run a SFC scan on your system:
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command sfc /scannow (there's a space between "sfc" and "/scannow") and press on Enter;
  • Let the scan run until the end (100%), then copy/paste in your next reply the message that is returned after;

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#12 rp-57

rp-57
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Posted 15 February 2015 - 11:03 AM

Truthfully I have done the SFC scan and the health can and all of that 4 times in since last week.

 

That seemed to me to not help if it had of helped then I wold not have some many errors still going on.

 

But I will try it again.

Hang in with me.

Be back after I run this SFC scan



#13 rp-57

rp-57
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Posted 15 February 2015 - 02:57 PM

I ran SFC scanow

and it found no integrity violations.

I was not able to copy I saw no place to copy from and on my desktop

I saw no  place to copy anything with.

 

I do see a lot of windows failed errors. in the mini tool box.

I need to fix that

Whats the best option to fix those windows update errors.

and here is error again from the reliability report I found.

 

Same as in mini tool box report

Installation Failure: Windows failed to install the following update with error 0x80073D06: Microsoft.WindowsScan.



#14 Aura

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Posted 16 February 2015 - 03:25 PM

Alright, time to try to install the Windows Updates.

rONW46K.pngCheck for Windows Updates
Follow the instructions below to check for available Windows Updates and install them:
  • Click on the Windows Start Menu and select Control Panel;
  • From there, click on System and Security and select Windows Updates;
  • Click on the Check for updates button in the left-pane;
  • Wait for the scan to complete and see which updates are found, Recommended Updates and Recommended Updates (or Optional Updates);
  • Click on X Important Updates (X being the number of updates being found) and make sure that they are all checked;
  • Install every Important Updates found and restart your computer once it's done;

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Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
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#15 rp-57

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Posted 16 February 2015 - 05:19 PM

Hi aura,

 

I'am aware of how to download windows updates.

Frankly I do not show any upates to download.

 

My other problem is trying to fix the windows error messages in mini tool box report.

 

only thing is all the recent updates that I tried to download did not get installed.

and might be why all the windows errors are showing in the relability reporting on my pc.

 

If you have a solution to this problem please let me know.

 

Thank you for the help.

I appreciate it.

 

Regina






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