Running Windows 8.1, over 600 gigs of hard drive, 6 gigs of Ram. VAIO Sony laptop less than 2 yrs old. Running the latest version of Chrome. IE is also loaded on this laptop. Chrome is my default browser. Avast Anti-virus software. Windows Defender is also running.
For a while now when I turn on my laptop, my "wallpaper" would be gone. Yesterday I not only lost my wallpaper but my whole desktop was black. I am able to access the internet just fine by hitting the VAIO or the Web button. Navigation of the web is running fine. I can also hit Control, Shift and Esc and bring up the Task manager. After about 20 minutes my desktop appears like magic!
Anyone have any suggestions of what I can try? What can be causing this?
I ran a full scan with my Avast and it found about 5 "Pups" and quarantined them. I rebooted and it did the same thing. But when I rebooted and got the desktop back it then did an update of about 20 items. Helppp!!!!
I do appreciate anyones time they can give me!
Edited by Taralynn56, 13 February 2015 - 01:14 PM.