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BSOD atikmpag.sys driver error AGAIN!!! ARGH!


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#1 axuy09

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Posted 13 February 2015 - 09:18 AM

So I finally bit the bullet and I reinstalled win 7 (which was a pain!) Anyway I start up a new fresh build and get a BSOD 

 

it's atikmpag.sys again!

 

I don't understrand as I have now removed my card and do not have a graphic card on this system,

 

The atikmpag.sys issue appeared to resolve itself when I installled a new graphic card.

 

 

Any help would be greatly appreciated. !

 

 

 

crash dump file: C:\Windows\Minidump\091514-27658-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0x8EFC) 
Bugcheck code: 0x116 (0xFFFFFA8009BB40C0, 0xFFFFF8800424AEFC, 0x0, 0x2)
Error: VIDEO_TDR_ERROR
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed. 
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmpag.sys (AMD multi-vendor Miniport Driver, Advanced Micro Devices, Inc.). 
Google query: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR



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#2 HairCut

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Posted 13 February 2015 - 12:50 PM

Have you tried the AMD Driver Autodetect tool?

http://support.amd.com/en-us/download/auto-detect-tool

 

"

The AMD Driver Autodetect tool is designed to detect the model of graphics card and version of operating system installed in your computer. Our Autodetect tool can only be used on systems running the Microsoft® Windows operating system and/or AMD RadeonTM graphics.

"



#3 Aura

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Posted 13 February 2015 - 01:17 PM

Hi axuy09 :)

I'm a bit confused with the information you gave us right now. Do you have a AMD graphic card in your computer at the moment or not? If you do, what is the brand and model of that graphic card? Also HairCut, the "AMD Driver Autodetect tool" doesn't work half of the time so I wouldn't rely a lot on it :P Catalyst is already buggy at it is, so imagine Catalyst that auto-detect drivers.

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#4 axuy09

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Posted 13 February 2015 - 01:18 PM

no will try that thank you.

 

I think i may need this Omega (14.12)

 

http://support.amd.com/en-us/download/chipset?os=Windows



#5 Aura

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Posted 13 February 2015 - 01:23 PM

These are chipset drivers, not graphic card drivers. Do you have a AMD graphic card in your computer right now?

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#6 axuy09

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Posted 13 February 2015 - 01:24 PM

Hi Aura

 

so i do not have any graphic card in the pc at the moment

 

So I have no idea why I get atikmpag.sys BSOD 

 

am hoping that this Omega helps?



#7 Aura

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Posted 13 February 2015 - 01:28 PM

If you have AMD chipset on your motherboard, yes it'll install them and probably solve that issue. But without knowing what hardware you have, I cannot tell. What is your motherboard brand and model?

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#8 axuy09

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Posted 13 February 2015 - 01:56 PM

Yes Sorry here is the relevant info. (or the info I know!)

 

mobo is ASUS M4A78T-E

the CPU is AMD Phenom II X4 955

Installed RAM is 8.00GB Dual-Channel DDR3 @ 668MHz (9-9-9-24)



#9 Aura

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Posted 13 February 2015 - 02:06 PM

It looks like you indeed have AMD chipset on that motherboard. You can download the ones from the AMD website that you linked me earlier, since these are the most up to date ones. Or you can download the one for your motherboard specifically by clicking on the link below:

http://dlcdnet.asus.com/pub/ASUS/misc/utils/AMD_Chipset_Win7_V307320.zip

However, these drivers aren't as up to date as the ones from the AMD website.

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#10 axuy09

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Posted 13 February 2015 - 05:10 PM

Thank you should I try both?

 

So does that mean that there was nothing wrong with my original GPU? ATI Radeon HD 4800 Series 



#11 Aura

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Posted 13 February 2015 - 05:11 PM

I cannot tell yet since you're not using it. I would install the ones from the AMD website since they are the most up to date.

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#12 axuy09

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Posted 13 February 2015 - 05:40 PM

cool won't be able to do that until later today. ! will report back. 

 

could you tell me anything about 

 

atikmpag.sys

or what a

VIDEO_TDR_ERROR

is ? 



#13 Aura

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Posted 13 February 2015 - 05:41 PM

It's a AMD graphic drivers, however, I suspect that it's somehow included in the AMD chipset drivers for whatever reason there is. AMD have so many driver issues I can't keep track of all of them. The VIDEO_TDR_ERROR BSOD happens when the display drivers crashes, and Windows isn't able to reload them (timeout), which causes the system to crash.

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