There's this program i use,a third party viewer for the Second Life 3D virtual community,called Singularity Viewer. I choose to use it becuase the SL (second life) viewer is really non user friendly. I currently run Windows 7 Professional, 64bit. on a Dell Optiplex 760,Intel duo core E7400@ 2.80 Ghz 4 gb ram intergrated graphics (only cos I think my old card is toast & no way to test it. The computer is a refurbished one,came with a 1 yr warranty, thinking of sending it back..but I've noticed that a lot fo the Dell system drivers are kinda out of date..according to Dell's Driver System scan of this system. So anyways the program will sometimes just stop running & next to it in brackets,it says (Not Responding) and it hangs & will not close on it's own,if I go to task manager & try to kill process or process tree it kills all but the main .exe program it has a few plugins that run along with it including a voice plugin. I usually have to exit anything else opened & then go to start menu & restart the computer,in order to get it out of task manager. So I looked in Problem details in the Action Center & this is what I see:
A problem caused this program to stop interacting with Windows.
Problem Event Name: AppTermFailureEvent
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Files that help describe the problem
I'll attach the 2 documents,it would be 3 but the other it won't let me add here. and hopefully I won;t have to send it back...I don't wanna go back to using some outdated laptop.
I was able to copy the SingularityViewer.exe.atk.kdmp file:
<WAIT_CHAIN_LIST VERSION="1.53"><WAIT_CHAIN CROSS_PROC="false" DEADLOCK="false"><WAIT_NODE NODE_ID="0"><WAIT_THREAD><PID>4a0</PID><TID>888</TID><PROCESS_NAME>SingularityViewer.exe</PROCESS_NAME><WAIT_TIME>1997945</WAIT_TIME><CONTEXT_SWITCHES>8484711</CONTEXT_SWITCHES></WAIT_THREAD><WAIT_TYPE><NAME/><ID>Unknown</ID></WAIT_TYPE><WAIT_BLOCKINGTHREAD><PID>0</PID><TID>0</TID><PROCESS_NAME/><NODE_ID>0</NODE_ID></WAIT_BLOCKINGTHREAD><FILE><NAME>memory.hdmp</NAME><TYPE>Dump</TYPE></FILE><FILE><NAME>minidump.mdmp</NAME><TYPE>Dump</TYPE></FILE></WAIT_NODE></WAIT_CHAIN><FILES TRUNCATED="false"><FILE><NAME>AppCompat.txt</NAME><TYPE>Invalid</TYPE></FILE><FILE><NAME>SingularityViewer.exe.atk.kdmp</NAME><TYPE>Live kernel dump</TYPE></FILE></FILES>