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Increasing pc performance


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26 replies to this topic

#1 Renzo11

Renzo11

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Posted 12 February 2015 - 08:54 AM

Dear Bleepingcomputer community!

 

This is the first time posting something on these forums, and i hope it is the right section. If not, i apologize in advance. If this topic has already been answered in a post, please link the URL! <3

 

I am a World of warcraft player. I used to be able to play whilst listening to music on youtube, and having other tabs open, with no lag and no FPS problems. However, lately my computer performance has been decreasing and i'd like to know what i can do to be able to game with music again!

 

Some specs:

- HP pavilion windows 7 premium 64-bits

- Processor: intel® core 2 quad cpu Q8300 @ 2.50GHz

- Memory: 4096 MB RAM. 4022MB used, 4626MB available

- DirectX 11

-Nvidia Geforce GT 610, total memory 2769MB

 

I dont know too much about pc's. Please let me know if i need to post more specs (and how to do it ) and/or run a program to more clearly show my pc performance stats.

Thank you so much in advance. Anything helps! :D

 



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#2 Aura

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Posted 12 February 2015 - 08:57 AM

Hi Renzo11 :)

Increasing a system performance, I spend my days doing that and I love it, so allow me to assist you with this alright? :) Let's start.

3Al62Pm.pngList Installed Programs
  • Download MiniToolBox and move it to your Desktop;
  • Execute it by double-clicking on it;
  • Check the "List Installed Programs" checkbox;
    dE2KOUZ.png
  • Click on the Go button;
  • Once the scan is complete, a log will open.
    wRKHMXW.png
  • Copy/paste (select the Notepad, press Ctrl + A then Ctrl + C to copy, and Ctrl + V to paste) the content of the output log in your next reply;

unite_blue.png
Security Administrator | Sysnative Windows Update Senior Analyst | Malware Hunter | @SecurityAura
My timezone UTC-05:00 (East. Coast). If I didn't reply to you within 48 hours, please send me a PM.


#3 Renzo11

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Posted 12 February 2015 - 09:01 AM

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Test1 (administrator) on 12-02-2015 at 15:00:39
Running from "C:\Users\Test1\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************


=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.0.0.4080 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.0.0.4080 - Adobe Systems Incorporated) Hidden
Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.0.5 - Adobe Systems Incorporated)
Adobe Download Assistant (x32 Version: 1.0.5 - Adobe Systems Incorporated) Hidden
Adobe Flash Media Live Encoder 3.2 (HKLM-x32\...\{0659E943-DDF4-44FC-9FEE-A13B09F8BB08}) (Version: 3.2.0 - Adobe Systems Incorporated)
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) - Nederlands (HKLM-x32\...\{AC76BA86-7AD7-1043-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.3.153 - Adobe Systems, Inc.)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ASIO4ALL (HKLM-x32\...\ASIO4ALL) (Version: 2.11 - Michael Tippach)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
COMODO System-Cleaner (HKLM\...\{C4039DC0-905D-4372-8B20-120F0B6CF283}) (Version: 3.0.172695.53 - COMODO)
Compatibiliteitspakket voor het 2007 Microsoft Office system (HKLM-x32\...\{90120000-0020-0413-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Counter-Strike: Source (HKLM-x32\...\Steam App 240) (Version:  - Valve)
Curse Client (HKCU\...\101a9f93b8f0bb6f) (Version: 5.1.1.820 - Curse)
CyberLink DVD Suite Deluxe (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 6.0.3101 - CyberLink Corp.)
CyberLink DVD Suite Deluxe (x32 Version: 6.0.3101 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Diagnostisch hulpprogramma voor hardware (HKLM\...\PC-Doctor for Windows) (Version: 6.0.5434.08 - PC-Doctor, Inc.)
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.1.9 - DivX, LLC)
EasyDuplicateFinder v4.7 (HKLM\...\Easy Duplicate Finder 4_is1) (Version:  - WebMinds, Inc.)
ESN Sonar (HKLM-x32\...\ESN Sonar-0.70.4) (Version: 0.70.4 - ESN Social Software AB)
Facebook Video Calling 1.2.0.287 (HKLM-x32\...\{B92C5909-1D37-4C51-8397-A28BB28E5DC3}) (Version: 1.2.287 - Skype Limited)
Foxit Reader 5.1 (HKLM-x32\...\Foxit Reader_is1) (Version: 5.1.4.104 - Foxit Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
Hi-Rez Studios Authenticate and Update Service (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF1FC}) (Version: 3.0.0.0 - Hi-Rez Studios)
Honorbuddy (HKCU\...\{1ccb7cee-ea11-4a03-b7b6-4eaec29813c4}) (Version: 2.5.9937.728 - Bossland GmbH)
Honorbuddy (x32 Version: 2.5.9937.728 - Bossland GmbH) Hidden
HP Advisor (HKLM-x32\...\{40FB8D7C-6FF8-4AF2-BC8B-0B1DB32AF04B}) (Version: 3.3.12286.3436 - Hewlett-Packard)
HP Customer Experience Enhancements (x32 Version: 6.0.1.3 - Hewlett-Packard) Hidden
HP MediaSmart DVD (HKLM-x32\...\InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}) (Version: 3.0.3420 - Hewlett-Packard)
HP MediaSmart DVD (x32 Version: 3.0.3420 - Hewlett-Packard) Hidden
HP MediaSmart Music/Photo/Video (HKLM-x32\...\InstallShield_{B2EE25B9-5B00-4ACF-94F0-92433C28C39E}) (Version: 3.1.3601 - Hewlett-Packard)
HP MediaSmart Music/Photo/Video (x32 Version: 3.1.3601 - Hewlett-Packard) Hidden
HP MediaSmart SmartMenu (HKLM\...\{26280024-DFB7-4967-90DB-7F9C6660D01E}) (Version: 3.0.28.2 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F3B912F5-EB57-45AA-B3D1-EB532BCF6EF8}) (Version: 1.2.3220.3079 - Hewlett-Packard)
HP Support Information (HKLM-x32\...\{B9A03B7B-E0FF-4FB3-BA83-762E58A1B0AA}) (Version: 10.1.0002 - Hewlett-Packard)
HP Support Solutions Framework (HKLM-x32\...\{44157EB3-D8D0-4BB1-B0F5-AD2C38814ED1}) (Version: 11.51.0027 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{D46D081B-F60E-467E-A7C4-117B70D76731}) (Version: 5.001.000.014 - Hewlett-Packard)
IPTInstaller (HKLM-x32\...\{08208143-777D-4A06-BB54-71BF0AD1BB70}) (Version: 4.0.9 - HTC)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.65.20 - Oracle, Inc.) Hidden
jZip (HKCU\...\jZip) (Version: 2.0.0.135386 - Bandoo Media Inc)
KPN Assistent (HKLM-x32\...\KPN Assistent) (Version: 1.1.0.46 - KPN)
KPN Assistent (x32 Version: 1.1.0.46 - KPN) Hidden
KPN Installatie Assistent (HKLM-x32\...\KPN Installatie Assistent) (Version: 1.1.1.120 - KPN)
KPN Installatie Assistent (x32 Version: 1.1.1.120 - KPN) Hidden
Line 6 Uninstaller (HKLM-x32\...\Line 6 Uninstaller) (Version:  - Line 6)
Linksys Wireless-G PCI Adapter Driver - WMP54Gv4.1 (HKLM-x32\...\{4DDC3BED-CC68-44AA-B435-D727B620CA5B}) (Version: 1.0 - Linksys, A Division of Cisco Systems, Inc.)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Nederlands) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1043) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (NLD) (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Antimalware Service NL-NL Language Pack (Version: 3.0.8402.2 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Games for Windows - LIVE (HKLM-x32\...\{2C9EE786-1DDB-4C98-8FA4-B1B9B5A66B77}) (Version: 3.1.186.0 - Microsoft Corporation)
Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}) (Version: 3.5.92.0 - Microsoft Corporation)
Microsoft IntelliType Pro 7.1 (HKLM\...\{E6B7BD80-A921-4C72-A68B-44A9EB438BE4}) (Version: 7.10.344.0 - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (Dutch) (HKLM-x32\...\{95120000-00AF-0413-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional Edition 2003 (HKLM-x32\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Security Client (Version: 4.7.0205.0 - Microsoft Corporation) Hidden
Microsoft Security Client NL-NL Language Pack (Version: 2.1.1116.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.7.205.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (HKLM\...\{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (HKLM\...\{EE936C7A-EA40-31D5-9B65-8E3E089C3828}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM-x32\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (HKLM\...\{8338783A-0968-3B85-AFC7-BAAE0A63DC50}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Works (HKLM-x32\...\{5158F1F5-FA1B-4D49-B546-55A5004B89BD}) (Version: 9.7.0621 - Microsoft Corporation)
Microsoft Works 6-9 Converter (HKLM-x32\...\{95140000-0137-0413-0000-0000000FF1CE}) (Version: 14.0.6120.5002 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 3.1 (HKLM-x32\...\{19BFDA5D-1FE2-4F25-97F9-1A79DD04EE20}) (Version: 3.1.10527.0 - Microsoft Corporation)
Mozilla Firefox 35.0.1 (x86 nl) (HKLM-x32\...\Mozilla Firefox 35.0.1 (x86 nl)) (Version: 35.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 34.0.5 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT Redists (x32 Version: 1.0 - Sony Creative Software Inc.) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA 3D Vision Controller Driver (x32 Version: 270.61 - NVIDIA Corporation) Hidden
NVIDIA 3D Vision controllerstuurprogramma 347.09 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 347.09 - NVIDIA Corporation)
NVIDIA 3D Vision stuurprogramma 347.09 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 347.09 - NVIDIA Corporation)
NVIDIA Display Control Panel (HKLM\...\NVIDIA Display Control Panel) (Version: 6.14.12.5936 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.1.3 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.3 - NVIDIA Corporation)
NVIDIA Grafisch stuurprogramma 347.09 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 347.09 - NVIDIA Corporation)
NVIDIA HD Audio-stuurprogramma 1.3.33.0 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.33.0 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.172.1357 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX systeemsoftware 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 16.13.56 (Version: 16.13.56 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 16.13.56 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.25 (Version: 1.2.25 - NVIDIA Corporation) Hidden
NVIDIA-configuratiescherm 347.09 (Version: 347.09 - NVIDIA Corporation) Hidden
PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 7.0.3101 - CyberLink Corp.)
PowerDirector (x32 Version: 7.0.3101 - CyberLink Corp.) Hidden
PowerRecover (x32 Version: 5.5.1923 - CyberLink Corp.) Hidden
PVSonyDll (Version: 1.00.0001 - NVIDIA Corporation) Hidden
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Razer Core (HKLM-x32\...\Razer Core) (Version: 1.0.1.61 - Razer Inc)
Razer Naga (HKLM-x32\...\{F3CC3463-C6C2-4667-BDAC-BC517A11628F}) (Version: 2.02.07 - Razer USA Ltd.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5910 - Realtek Semiconductor Corp.)
SHIELD Streaming (Version: 3.1.1000 - NVIDIA Corporation) Hidden
Should I Remove It (HKCU\...\Should I Remove It 1.0.4) (Version: 1.0.4 - Reason Software Company Inc.)
Should I Remove It (x32 Version: 1.0.4 - Reason Software Company Inc.) Hidden
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.9.9216 - Skype Technologies S.A.)
Skype™ 7.0 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Smite (HKLM-x32\...\{3C87E0FF-BC0A-4F5E-951B-68DC3F8DF017}) (Version: 1.0.2070.0 - Hi-Rez Studios)
StarCraft II (HKLM-x32\...\StarCraft II) (Version:  - Blizzard Entertainment)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
System Requirements Lab (HKLM-x32\...\SystemRequirementsLab) (Version:  - )
System Requirements Lab CYRI (HKLM-x32\...\{19B0831B-0C18-4103-86E4-90FCD04CD3B9}) (Version: 6.0.12.5 - Husdawg, LLC)
TeamSpeak 3 Client (HKCU\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
TechPowerUp GPU-Z (HKLM-x32\...\TechPowerUp GPU-Z) (Version:  - TechPowerUp)
The Rift (HKLM-x32\...\Rift) (Version:  - )
TuneUp Utilities Language Pack (nl-NL) (x32 Version: 13.0.3020.15 - TuneUp Software) Hidden
Ubisoft Game Launcher (HKLM-x32\...\{888F1505-C2B3-4FDE-835D-36353EBD4754}) (Version: 1.0.0.0 - UBISOFT)
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
Ventrilo Client (HKLM-x32\...\{789289CA-F73A-4A16-A331-54D498CE069F}) (Version: 3.0.8 - Flagship Industries, Inc.)
Ventrilo Client for Windows x64 (HKLM\...\{EEB3F6BB-318D-4CE5-989F-8191FCBFB578}) (Version: 3.0.5.0 - Flagship Industries, Inc.)
VLC media player 2.0.6 (HKLM-x32\...\VLC media player) (Version: 2.0.6 - VideoLAN)
Warface (HKLM-x32\...\Steam App 291480) (Version:  - Crytek GmbH)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version:  - Blizzard Entertainment)
World of Warcraft Public Test (HKLM-x32\...\World of Warcraft Public Test) (Version:  - Blizzard Entertainment)

**** End of log ****
 



#4 Aura

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Posted 12 February 2015 - 09:06 AM

Alright, please uninstall the following programs:
  • Adobe AIR - Outdated;
  • Google Toolbar for Internet Explorer - Unless you use it, otherwise you can uninstall it, it's not needed;
  • Java 7 Update 67 - Outdated;
  • jZip - Suspicious 7zip rip-off, use 7zip or WinRAR instead;
Did you have AVG PC TuneUp installed in the past?

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#5 Renzo11

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Posted 12 February 2015 - 09:20 AM

Thank you so much Aura, i am uninstalling them now. I dont think i've used AVG PC Tuneup in the past. Althought my memory is very bad!

Shall i download this program?



#6 Aura

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Posted 12 February 2015 - 09:22 AM

No don't, its a really bad program, worthless. Did you have AVG as your Antivirus in the past?

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#7 Renzo11

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Posted 12 February 2015 - 09:25 AM

I dont think i ever had AVG. First i had norton. I uninstalled that and got microsoft security essentials



#8 Aura

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Posted 12 February 2015 - 09:26 AM

Alright that's good. Next, do you know your exact graphic card model? I know it's a NVIDIA, but what model?

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#9 Renzo11

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Posted 12 February 2015 - 09:36 AM

Not sure what model, but this is what it says on the box it was in. MSI, gt 610. 1GB DDR3. PCI-E 2.0. DirectX11. Does this help?



#10 Aura

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Posted 12 February 2015 - 10:17 AM

It does yes :) Download and install these NVIDIA drivers:

http://www.nvidia.com/download/driverResults.aspx/81877/en-us

Once it's done, restart your computer, then update your Windows Experience Index score:

http://www.sevenforums.com/tutorials/263-windows-experience-index-update-refresh-score.html

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#11 Renzo11

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Posted 12 February 2015 - 10:51 AM

Done! My windows experience index is a lovely 4.1! haha. onto the next step!



#12 Aura

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Posted 12 February 2015 - 10:54 AM

Alright next step :) Download and extract Autoruns.zip from Sysinternals Suite:

https://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

Go in the extracted folder, launch Autoruns. Accept the security warning and the EULA, then wait for it to load all the entries. Once done, click on File followed by Save and save the file on your Desktop. Once done, upload the file on ge.tt (website) and post the download link here for me.

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#13 Renzo11

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Posted 12 February 2015 - 11:01 AM

Here's the link! http://ge.tt/2Lf4WMA2/v/0



#14 Aura

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Posted 12 February 2015 - 11:20 AM

There's many entries that are malware related in your Autoruns log. It would be good if you could get a check-up in the malware removal section to get checked and these entries removed (since we don't do this in this section). In order to request a check-up, simply read the instructions in the thread posted below and post a new thread in the Virus, Trojan, Spyware, and Malware Removal Logs section.

http://www.bleepingcomputer.com/forums/topic34773.html

Let me know once it's done :)

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#15 Renzo11

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Posted 12 February 2015 - 11:56 AM

Followed all the steps. Here's the post http://www.bleepingcomputer.com/forums/t/566808/many-entries-that-are-malware-related-in-autoruns-log/

Again, thank you so much for your work. It is so much appreciated






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