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6 replies to this topic

#1 trevorcork

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Posted 12 February 2015 - 06:01 AM

i just installed a new ups and the resd light is staying on is this ok



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#2 Kilroy

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Posted 12 February 2015 - 06:15 AM

Read the fine manual that came with it.  Probably not.  Odds are there is an issue with the electrical circuit and there is no ground.  <- Complete guess.



#3 YeahBleeping

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Posted 12 February 2015 - 05:56 PM

When posting a question it is typically useful for other people to help you if you provide more information regarding the device your having a problem with.  Simply stating that the red light is staying on is not enough for anyone to give you an educated guess.  Can you provide the model number for your UPS and maybe a link to the manual?  If this is a used UPS it is possible that the battery is no good also.  <<< wild guess



#4 1PW

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Posted 13 February 2015 - 09:58 PM

Hello trevorcork:

If your word "resd" is not a typographical error, we will still need much more exacting and detailed information in order to help you:

  • Please provide the exact make and model of your new U.P.S.
  • Have you run any possible kind of U.P.S. diagnostic self-test?
  • Does your particular U.P.S. require installation (attachment) procedures for its internal battery?
  • If so, was this undertaken successfully?
  • Has your U.P.S. undergone a possible mandatory charging period?

Please be as verbal as you believe will help us, help you.

Thank you.


Edited by 1PW, 13 February 2015 - 10:08 PM.

All viruses are malware but not all malware are viruses and if the malware doesn't self replicate it just isn't a virus.


#5 trevorcork

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Posted 16 February 2015 - 04:17 AM

the red light was on the old battery so replaced it with a new battery and when i installed it red light was on also,maybe this is a mandatory charging period that was friday i havent checked it since, the make and model is apc-ups-500, im just wondering if the red light is still on today when i check it what could this mean,when iu was putting in new battery all i had to do was disconnect old battery by unplugging it and plkugging in new battery,



#6 softeyes

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Posted 16 February 2015 - 02:07 PM

From your manual:
Overload (red) - is lit whenever power demand has exceeded the capac- ity of the Back-UPS.

Replace Battery (red) - is lit when- ever the battery is near the end of its use- ful life, or if the battery is not connected (see above). A battery that is near the end of its useful life has insufficient run- time and should be replaced.

http://www.apc.com/products/resource/include/techspec_index.cfm?base_sku=bk500ei&tab=documentation

Sort through the information in the manual, it appears there are two (2) red light situations. Narrow yours down per the manual and hopefully you will be sorted!!

Keep us posted, and good luck! 😄
Self edit to remove extra text.

Edited by softeyes, 16 February 2015 - 02:12 PM.


#7 YeahBleeping

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Posted 16 February 2015 - 06:08 PM

If you replaced the battery I suspect what softeyes suggested.  You are drawing more power on the UPS than the UPS can handle.

 

SO, if the power were to go out the UPS would simply shut off as the battery cannot handle the load you have plugged into it.

 

OR the battery you installed is faulty.  As suggested, read through the manual and determine which red light ' problem ' is yours.






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