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BSOD Blues


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#1 Lime4ever

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Posted 11 February 2015 - 07:28 PM

So recently I purchased a Lenovo Labtop T420 used and refurbished from a seller for reasonably cheap and I have been having a hard time with it crashing on me.  I notice that it crashes primarily when i'm watching videos online (though youtube videos don't crash on me for some reason.)  It also happens when I occasionally watch twitch as well.  I get multiple bsods in normal mode but whenever I put it in safe mode it runs fine with no crashes.  The fan runs at a normal speed but not to the point where it overheats.  I've cleaned the fans out and i've even taken it in and had the OS re installed with them telling me that they couldn't find any problems.  I've even done some of my own research online for the problem making heads and tails out of possible solutions and just when I think i've figured it out, it turns out that I get another bsod.  So short of putting more money into buying new parts, I turn to the forum in hopes someone can help figure out this dilemma I find myself in.  Any thoughts or ideas would be greatly appreciated.  I've gotten multiple bsods recently so i'll put up some reports of the last 3 or 4 i've received to hopefully give you some idea of what i'm possibly dealing with.   Again, any ideas or guidance would be greatly appreciated.

 

 

==================================================
Dump File         : 021115-25974-01.dmp
Crash Time        : 2/11/2015 5:50:26 PM
Bug Check String  : 
Bug Check Code    : 0x00000101
Parameter 1       : 00000000`00000031
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`03565180
Parameter 4       : 00000000`00000002
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18717 (win7sp1_gdr.150113-1808)
Processor         : x64
Crash Address     : ntoskrnl.exe+74ec0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\021115-25974-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,274
Dump File Time    : 2/11/2015 5:51:31 PM
==================================================
 
 
 
 
==================================================
Dump File         : 021115-23384-01.dmp
Crash Time        : 2/11/2015 11:28:34 AM
Bug Check String  : 
Bug Check Code    : 0x00000101
Parameter 1       : 00000000`00000031
Parameter 2       : 00000000`00000000
Parameter 3       : fffff880`03565180
Parameter 4       : 00000000`00000002
Caused By Driver  : Netwsw00.sys
Caused By Address : Netwsw00.sys+418c2
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+74ec0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\021115-23384-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,274
Dump File Time    : 2/11/2015 5:49:14 PM
==================================================
 
 
 
 
==================================================
Dump File         : 021115-15787-01.dmp
Crash Time        : 2/11/2015 9:16:13 AM
Bug Check String  : 
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`077ab028
Parameter 3       : 00000000`be000000
Parameter 4       : 00000000`00800400
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18717 (win7sp1_gdr.150113-1808)
Processor         : x64
Crash Address     : ntoskrnl.exe+74ec0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\021115-15787-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,294
Dump File Time    : 2/11/2015 9:17:14 AM
==================================================
 
 
 
 
==================================================
Dump File         : 021115-20748-01.dmp
Crash Time        : 2/11/2015 5:06:45 AM
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : 00000000`00000000
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74e90
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18717 (win7sp1_gdr.150113-1808)
Processor         : x64
Crash Address     : ntoskrnl.exe+74e90
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\021115-20748-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,284
Dump File Time    : 2/11/2015 5:07:55 AM
==================================================
 
 
 
 
==================================================
Dump File         : 021115-21028-01.dmp
Crash Time        : 2/11/2015 5:04:51 AM
Bug Check String  : IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x0000000a
Parameter 1       : ffffffff`fffffff9
Parameter 2       : 00000000`00000002
Parameter 3       : 00000000`00000000
Parameter 4       : fffff800`02cd4bc2
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+74ec0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18717 (win7sp1_gdr.150113-1808)
Processor         : x64
Crash Address     : ntoskrnl.exe+74ec0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\021115-21028-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 320,274
Dump File Time    : 2/11/2015 5:06:00 AM
==================================================
 

Edited by hamluis, 12 February 2015 - 12:05 PM.
Moved from XP to Win 7 - Hamluis.


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#2 JohnC_21

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Posted 11 February 2015 - 07:49 PM

Does this happen when you are connected wirelessly? Does the comptuer BSOD when connected via Ethernet?



#3 Lime4ever

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Posted 11 February 2015 - 07:56 PM

I have WIFI so it's usually when I connect to my router as I keep my labtop at home.



#4 JohnC_21

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Posted 11 February 2015 - 08:22 PM

I am not sure it's causing the BSOD but I believe Netwsw00.sys is part of your wireless driver. Right click your wireless adapter in Device Manager. Select Properties and under the Details tab select Hardware IDs in the dropdown box. Copy and post the first line in your next post.

#5 Lime4ever

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Posted 11 February 2015 - 08:29 PM

I am in my device manager but I don't see anything that says wireless adapter.  Would it be listed as/under something else?



#6 JohnC_21

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Posted 11 February 2015 - 08:41 PM

It would be under Network Adapters. There should be two shown. One for Ethernet and one for Wireless.

Edited by JohnC_21, 11 February 2015 - 08:43 PM.


#7 Lime4ever

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Posted 11 February 2015 - 08:46 PM

Ok I looked into network adapters and when I did I noticed the Microsoft Virtual WIFI Miniport Adapter had a warning sign next to it so I clicked on it and followed your instructions and this is what came up.

 
{5d624f94-8850-40c3-a3fa-a4fd2080baf3}\vwifimp
 
 
 
EDIT:  I only have one listing for network adapters.  It contains the following.  
Bluetooth Device (personal area Network)
Bluetooth Device (RFCOMM protocol TDI)
INtel® 82579LM GIgabit Network Connection
Intel®Centrino® Advanced-N 6205
MIcrosoft VIrtual Wi-FI Miniport Adapter
 
There is no other network adaptors link beyond the above listing.

Edited by Lime4ever, 11 February 2015 - 08:53 PM.


#8 JohnC_21

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Posted 11 February 2015 - 08:50 PM

That is not what I am looking for. You should have a wireless adapter in Device Manager. Can you post a screenshot of your Device Manager. Is there any other yellow exclamation marks there?

#9 Lime4ever

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Posted 11 February 2015 - 09:08 PM

Untitled_1.jpg



#10 JohnC_21

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Posted 11 February 2015 - 09:18 PM

Intel®Centrino® Advanced-N 6205 is what I needed.

 

I would create a restore point first before installing the driver. Hopefully this will stop the BSOD's. If would be best though if you could connect with an Ethernet cable. If you still get BSOD's then the driver above will not make a difference.

 

Go here and download the intel driver for XP. The larger download includes the intel wireless software and I recommend you download that.

 

Wireless_15.8.0_x32.exe



#11 Lime4ever

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Posted 11 February 2015 - 09:31 PM

I have a ethernet cable from my old ps3 before it went wireless.  I can hook it up to that and see what happens with the download.  I'm downloading Wireless_15.8.0_x64.exe now as that's the biggest file in the list you gave me.  When it's done i'll install it and let you know how it goes.  Or is that Wireless_15.8.0_x32.exe what I should be downloading instead?



#12 JohnC_21

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Posted 11 February 2015 - 09:35 PM

You do not want the 64bit version. You should install the 32but version if XP is 32bit. Wireless_15.8.0_x32.exe is the one you want.



#13 Lime4ever

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Posted 11 February 2015 - 09:45 PM

ok....I clicked on your link and downloaded it so i'm going to install.  WIsh me luck.



#14 Lime4ever

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Posted 11 February 2015 - 09:48 PM

A message popped up stating

This installation is not supported on this operating system and the application will exit.



#15 JohnC_21

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Posted 11 February 2015 - 09:50 PM

You downloaded the 32bit version? Is your XP 32bit or 64bit? Edit: What SP is your XP?


Edited by JohnC_21, 11 February 2015 - 09:51 PM.





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