Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Multiple infections that Malwarebytes and ESET apparently can't remove


  • Please log in to reply
3 replies to this topic

#1 Sparky977

Sparky977

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:22 PM

Posted 11 February 2015 - 05:18 PM

I have problems with 2 computers (See background here) and was asked to make a separate post for my desktop PC.
When browsing, there seems to be a major delay before any pages load, no matter how my internet connection is doing. Today, while looking into the issue and running different programs recommended in the thread linked above, the computer when to the blue screen of death twice. The first error received was ATTEMPTED_WRITE_TO_READONLY_MEMORY. The computer rebooted. Shortly after, the second error occurred: SYSTEM_SERVICE_EXCEPTION.
 
I then used the minitoolbox app and posted the results in the previous thread and Phantom010 mentioned that it was definitely infected, so here I am.
I will attach relevant files in following posts with minitoolbox scans, msinfo32 info, etc.
 
I run Malwarebytes and Windows Defender. On Phantom010's recommendation, I ran the online scan from ESET. These were the results found there:

C:\Users\Scott\Downloads\cbsidlm-cbsi183-AdwCleaner-SEO-75851221 (1).exe a variant of Win32/CNETInstaller.B potentially unwanted application deleted - quarantined
C:\Users\Scott\Downloads\cbsidlm-cbsi183-AdwCleaner-SEO-75851221.exe a variant of Win32/CNETInstaller.B potentially unwanted application deleted - quarantined
C:\Windows.old\$Recycle.Bin\S-1-5-21-1340695178-4151569475-4188282441-1000\$R7L0KA0.exe Win32/InstallMate potentially unwanted application deleted - quarantined
C:\Windows.old\$Recycle.Bin\S-1-5-21-1340695178-4151569475-4188282441-1000\$R32V05E\wordpress\wp-content\themes\iBizPressRedMagazine\footer.php PHP/Obfuscated.F potentially unwanted application deleted - quarantined

Fabar results attached to this post.


Minitoolbox and msinfo32 results attached to this post


 Just got another blue screen error: KMODE_EXCEPTION_NOT_HANDLED
 
It happened just as I was trying to post the link to Speccy results. It is taking a long time for Speccy to finish analyzing.
 
http://speccy.piriform.com/results/scuX3gIMUrJfaEuLM6IAnkU

Attached Files


Edited by boopme, 11 February 2015 - 08:23 PM.


BC AdBot (Login to Remove)

 


#2 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,627 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:22 PM

Posted 16 February 2015 - 05:20 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/566716 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new FRST log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download FRST by Farbar from the following link if you no longer have it available and save it to your destop.

    FRST Download Link

  • When you go to the above page, there will be 32-bit and 64-bit downloads available. Please click on the appropriate one for your version of Windows. If you are unsure as to whether your Windows is 32-bit or 64-bit, please see this tutorial.
  • Double click on the FRST icon and allow it to run.
  • Agree to the usage agreement and FRST will open. Do not make any changes and click on the Scan button.
  • Notepad will open with the results.
  • Post the new logs as explained in the prep guide.
  • Close the program window, and delete the program from your desktop.


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 Sparky977

Sparky977
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:22 PM

Posted 16 February 2015 - 06:28 PM

I have attached the new results from Farbar. I haven't even used this computer since the original posting of this thread.

 

I do have a Windows 8.1 install dvd/rom and also a bootable USB drive. I don't have the original disc though.

 

 

Attached Files



#4 nasdaq

nasdaq

  • Malware Response Team
  • 38,948 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:01:22 PM

Posted 19 February 2015 - 10:11 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Your log is clean of malware.

 

The first error received was ATTEMPTED_WRITE_TO_READONLY_MEMORY. The computer rebooted. Shortly after, the second error occurred: SYSTEM_SERVICE_EXCEPTION.

Both these errors are indicative of some wrong drivers presently installed.

Since you do not have the Windows 8 installation disk I suggest your try the fix on this page.
http://attemptedwritetoreadonlymemory.blogspot.ca/

If that fails to solve your problem I suggest you start a new topic in the Windows 8 forum.
http://www.bleepingcomputer.com/forums/f/209/windows-8/
An expert may be able to help better than I can.
This is not malware and not my forte.

Edited by nasdaq, 19 February 2015 - 10:12 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users