Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

WD My Passport Ultra I/O Error


  • Please log in to reply
1 reply to this topic

#1 sms1295

sms1295

  • Members
  • 25 posts
  • OFFLINE
  •  
  • Local time:11:34 PM

Posted 10 February 2015 - 07:31 PM

My computer is not showing my WD My Passport ultra portal drive.  When I go to Disk Management, I get the message "You must initialize a disk before Logical Disk Manager can access it.  I select the MBR option and the message "The request could not be performed because of an I/O device error.  I see Disk 4 Unknown Not Initialized.  Also, there are no errors in Device Manager.

 

Are there any options for me to access the drive?

 

Thanks



BC AdBot (Login to Remove)

 


#2 bludgard

bludgard

  • Members
  • 934 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:No Clue Whatsoever, Western Hemishere
  • Local time:11:34 PM

Posted 16 February 2015 - 11:52 AM

Is there and damage the connector? Look closely into the USB 3.0 ends for lint, corrosion or broke/bent pins.

Has this been dropped recently?

One can tear apart the enclosure to access the drive within: It is a basic 2.5 inch drive which fits into any laptop or gaming device. After removal on can connect the drive to a SATA interface for more reliable troubleshooting.

 

 

Edit: Bleep... didn't cath the original post time...heheh


Edited by bludgard, 16 February 2015 - 11:52 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users