My computer is not showing my WD My Passport ultra portal drive. When I go to Disk Management, I get the message "You must initialize a disk before Logical Disk Manager can access it. I select the MBR option and the message "The request could not be performed because of an I/O device error. I see Disk 4 Unknown Not Initialized. Also, there are no errors in Device Manager.
Are there any options for me to access the drive?