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windows 8.1 veiwing video


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3 replies to this topic

#1 jrv

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Posted 10 February 2015 - 07:23 PM

I just got a new laptop , it has Windows 8.1 , I am having problems viewing video sometimes. I can see the initial "still" picture , but when I click play, the screen turns green.. I CAN hear the video...


Edited by jrv, 10 February 2015 - 07:24 PM.


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#2 stephenjones

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Posted 22 February 2015 - 01:43 PM

Check for updates for your graphics card. intel, amd and nvidia all have auto tools to check on their websites. You can also check the manufacturer's website for graphics updates. If you are using Internet explorer, try using chrome. Flash is built into chrome. Flash is built into IE on 8.1. There are updates for flash for windows8.1 on the adobe site which should address the issue if using internet explorer.If issues persist, we need to fix flash in IE. Let us know if you need directions on any of the above. Im half asleep as of now so this may no be the most descriptive post.



#3 jrv

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Posted 25 February 2015 - 12:10 PM

It's  saying I have the latest updates for flash . Some days it works fine, next day the screen is green again.

Thank you.



#4 Phantom010

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Posted 25 February 2015 - 01:25 PM

Right-click inside a running video and select Settings...

Once in there, select the Display tab and uncheck the "Enable hardware acceleration" box:


xeWFVvm.png






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