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Astromenda that just won't shake


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2 replies to this topic

#1 impatienttech

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Posted 10 February 2015 - 06:09 PM

One of my client's computers has got a lingering infection that I just can't seem to puzzle out and can't dedicate too much more diagnostic time.  Sort of here as a last ditch before just telling him his business isn't worth the time it's taking and cut my losses.

 

Attached are the FRST and Addition logs.

Thanks in advance,
Joe

 

Attached Files



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#2 nasdaq

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Posted 14 February 2015 - 10:58 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
start

CloseProcesses:

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-1608735238-1190979878-325445184-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
SearchScopes: HKLM -> {9CB96984-43C3-4D44-90EF-01466EFCF7BB} URL = https://search.yahoo.com/yhs/search?type=avastbcl&hspart=avast&hsimp=yhs-001&p={searchTerms}
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-1608735238-1190979878-325445184-1000 -> {0B4A10D1-FBD6-451d-BFDA-F03252B05984} URL =
SearchScopes: HKU\S-1-5-21-1608735238-1190979878-325445184-1000 -> {6A28AFCB-D7B6-4628-8EA2-D66964A22F01} URL =
SearchScopes: HKU\S-1-5-21-1608735238-1190979878-325445184-1000 -> {8214ADD5-AD05-4B67-BD93-C3BB6003BCCF} URL =
SearchScopes: HKU\S-1-5-21-1608735238-1190979878-325445184-1000 -> {9CB96984-43C3-4D44-90EF-01466EFCF7BB} URL =
Toolbar: HKU\S-1-5-21-1608735238-1190979878-325445184-1000 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
CHR DefaultSearchKeyword: Default -> astromenda.com
CHR DefaultSearchURL: Default -> http://astromenda.com/results.php?f=4&q={searchTerms}&a=ast_dnldstr0103_14_36_ie&cd=2XzuyEtN2Y1L1QzutDtDtByEtB0CyByDyDtCtAtAyByEzzzztN0D0Tzu0SzyyBzytN1L2XzutAtFtDtFtCyCtFyCtN1L1CzutCyEtBzytDyD1V1TtN1L1G1B1V1N2Y1L1Qzu2SyE0A0AyE0F0A0BtAtG0FzztA0AtGtC0C0AtCtGtA0DtC0CtGtDyDtC0CyB0D0CtCzytD0E0C2QtN1M1F1B2Z1V1N2Y1L1Qzu2SyEzy0E0FyByC0ByBtGyD0DyDyBtGyEyDtBtDtGzyyB0F0EtGyCyEyCtA0B0BtBzz0ByBtCtD2Q&cr=1235421575&ir=
CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\40.0.2214.111\ppGoogleNaClPluginChrome.dll No File
CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\40.0.2214.111\gcswf32.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.5) - C:\Program Files\QuickTime\plugins\npqtplugin6.dll No File
CHR Plugin: (QuickTime Plug-in 7.6.5) - C:\Program Files\QuickTime\plugins\npqtplugin7.dll No File
CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll No File
CHR Plugin: (MetaStream 3 Plugin) - C:\Program Files\Viewpoint\Viewpoint Media Player\npViewpoint.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll No File
CHR Plugin: (Default Plug-in) - default_plugin No File
S3 catchme; \??\C:\Users\User\AppData\Local\Temp\catchme.sys [X]
S3 IpInIp; system32\DRIVERS\ipinip.sys [X]
S3 NAVENG; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVENG.SYS [X]
S3 NAVEX15; \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\VirusDefs\20080829.024\NAVEX15.SYS [X]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X]
S1 SRTSP; \??\C:\Windows\system32\drivers\NIS\1000000.07D\SRTSP.SYS [X]
S1 SRTSPX; \??\C:\Windows\system32\drivers\NIS\1000000.07D\SRTSPX.SYS [X]
Task: {6B038660-B13D-4B6B-9599-9DFF6BBE8B71} - \WSE_Astromenda No Task File <==== ATTENTION
End
Save the files as fixlist.txt into the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log Fixlog.txt please post it to your reply.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download Security Check by screen317 from here
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/

How is the computer running now?

Edited by nasdaq, 14 February 2015 - 10:58 AM.


#3 nasdaq

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Posted 19 February 2015 - 09:40 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.




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