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Seemingly unique problem with "youradexchange"


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3 replies to this topic

#1 majorlypissed

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Posted 10 February 2015 - 04:11 PM

For the last week or so I've been having tabs open on their own to youradexchange.com and then redirecting to random malicious websites. This happens about every hour. I ran Malwarebytes, uninstalled unnecessary Chrome extensions and other programs on my computer. I updated all programs that needed it and updated Windows. They still kept coming.

 

One night I wanted to watch a movie and didn't want to be interrupted by the pop ups, so I closed Chrome and disconnected from the internet. Halfway through the movie, Chrome opened by itself to youradexchange.com, but didn't load because I was disconnected from the internet. It scared the crap out of me. I ran Malwarebytes again, and it found a trojan, which I deleted. 10 minutes later, I had another pop up. After some research, I deleted all the files in my "temp" folder. It still keeps coming. What do I do?

 

I'm running on Windows 7 x64



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#2 boopme

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Posted 10 February 2015 - 05:04 PM

Hello,
 
First look for it or any unknown items in your add ons and disable.. Disabling Plugins in Google Chrome

If it still persists ....

  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
  • lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

  • 51a46ae42d560-malwarebytes_anti_malware.Malwarebytes Anti-Malware
  • Download MalwareBytes Anti-Malware to your desktop.
  • Double-click mbam-setup-2.0.exe to start the installation of Malwarebytes Anti-Malware.
  • Follow the instructions on your screen to complete the installation. You can find the complete installation procedure here.
  • Click the Scan Now button, a threat scan will start automatically.
  • MalwareBytes Anti-Malware will now check for the latest updates. Click Update Now if new updates are available.
  • Your computer is now being scanned, please do not use your computer during the scan.
  • If no threats were found, click View detailed log.
  • Click Export and save the log as a .txt file on your Desktop or another location.

  • If the scan detected any threats, click Apply Actions.
  • To complete any actions taken you will be prompted to restart your computer...click on Yes.
  • After reboot, start Malwarebytes Anti-Malware again and click the History Tab at the top and select Application Logs.
  • Check the box next to Scan Log. Choose the most current scan and click View.
  • Click Export and save the log as a .txt file on your Desktop or another location.
  • [/list]

  • Providing the MalwareBytes' Anti-Malware log file
  • Attach the log file you just saved to your next reply for further review.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 majorlypissed

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Posted 11 February 2015 - 12:06 AM

Thank you! But I actually fixed it myself. Here's the solution I came up with if anyone wants to know: 

 

1. After deleting suspicious extensions in Chrome, click the "developer mode" checkbox at the top.

2. Open an explorer window and navigate to C:\Users\(your username)\AppData\Local\Google\Chrome\User Data\Default\Extensions

3. Delete any folders that do not have the same ID numbers as your current apps.

4. Do the same thing for all the other users.

 

I usually get 2-3 popups an hour. After doing this, I left my computer on all day and didn't have one pop up when I came home.



#4 boopme

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Posted 11 February 2015 - 01:25 PM

Thank you , that was my next step, extensions-add ons --plug ins, after the tools cleaned the other junk out.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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