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Broadband vs Network Connections with Cable


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#1 Freespirit101

Freespirit101

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Posted 10 February 2015 - 11:24 AM

Having problems losing wi-fi and sometimes internet connections. Techs have checked out everything at least 4 times in past three weeks and all equipment is in good working order as is computer. However, I replaced my hard drive several weeks ago and naturally downloaded the Broadcom drivers from the Dell drivers CD. My network connections show two different connections; Broadcom and Network 2, and techs tell me I should be using the Network 2 for their service.  Question is does the Broadcom driver on my computer interfere with the Network 2 connection? Should I remove the Broadcom driver all together? Just strange what is happening with this. IE settings show to auto find connection under LAN settings and no proxy is checked. So, should I delete the Broadcom driver from the computer? Thanks - I don't know what else to try.



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#2 dicke

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Posted 10 February 2015 - 07:10 PM

Welcome,

I think the tech gave you good advice on which connection to use. I also think that there could be a conflict because there are two drivers present. Delete the Broadcom drivers, reboot and see how things work. Do report back, either way

 

Dick


Stay well and surf safe [stay protected]

Dick E





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