Trying to repair a Dell Inspiron Model # N7110 which upon starting up, pops up the "Interactive Logon Process initialization has failed" message.
The OS is Windows 7 Home Premium but I'm not sure if it's 32 or 64 bit.
This machine has not been running for almost a year and there is nothing on it that needs to be saved, so mostly I'd just like to wipe/correct what ever is wrong with it and go back to Square One, or that fresh-smelling OOBE.
I've tried all the usual routes, F8 and all the variants of Safe Mode but all of them result in the same error message.
I also tried the "Last Known Good Configuration" but that just resulted in the laptop sitting there quietly humming along for over half an hour before I powered it down.
I've got an old System Recovery Disc but it's for a 64 bit system and when I tried Startup Repair on the Recovery partition a window popped up indicating that "this version of System Recovery Options is not compatible with this version of Windows...", which is why I'm thinking it's a 32 bit system.
Well, all that led me to head over to Digital River to grab a legal copy of a System Recovery disc for a 32 bit system but alas, for those that have been following that fiasco, these .iso files are no longer available.
I've also tried all the other options from the 64-bit Recovery Disc and upon it's initial launch, I see two versions of Windows 7, the C: Recovery as well as the D: OS - but doesn't that seem backwards?
- Startup Repair (which results in "could not detect a problem" message)
- System Restore (it can't find any restore points)
- System Image Recovery (which I can't use since the owner never created that media)
- Windows Memory Diagnostic (which reboots the machine and then gives no other info) *see UPDATE below
- Command Prompt (would not even know where to start with this one)
- Recovery Manager (which leads me to the Microsoft System Restore & MS Startup Repair Tool, which just loops me back around)
So that's where I'm at currently.
As I mentioned, there is nothing on this machine (Files, Photos, etc.) that needs saving, am just looking to get it back to working correctly.
Any ideas on what steps to take next, or steps I might be missing?
I'm only a partial noob so if you've got some semi-complex steps you think might work, feel free to pass them on, as I'm ready to try almost anything, including some flavor of Linux that might help me restore this Windows OS.
Just before I posted this, I popped that System Repair Disc out and rebooted 1 more time and now the Windows Memory Diagnostics Tool appears to be running.
Test pass 1 of 2 ran and the status never changed, "No problems have been detected yet."
Test pass 2 of 2 ran and the status did not change, "No problems have been detected yet."
Computer then restarted, giving me the option to load one of the two Windows 7 profiles and I selected the 1st one listed, which, resulted in the old "Interactive Logon...." message.
I rebooted, selected the 2nd one listed and finally got to the sign-in page, entered in the password, screen went white and then *pow* got the Blue Screen of Death which only flashed for about 20 seconds.
I'm going to try to capture the info / codes listed there.