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some sites blocked; wireless locked off


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#1 spats

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Posted 09 February 2015 - 08:51 PM

New (1 month) Dell Inspiron 5748, i7 64, 8GB, Win 8.1


I’d had a problem with Chrome because I installed too fast and let a crapware toolbar through, but I removed it. The address bar continued to be extremely slow—I’d type a whole URL and then wait for it to echo to see if I had any typos—but it worked, for the past month or so. 
 
Today I found that I lost my network connection when I unplugged my cable. This was not a problem previously. No new installs. After poking around, I found that Airplane mode is on, and the control is disabled—I can’t turn it off. While searching for solutions, I found that several web sites don’t load—as if there is no connection—(dell, bleepingcptr, xkcd) while others (google, fb) continue to work. I can ping some of them from command but not all.
 
I uninstalled & reinstalled Chrome (though I had the site problem in IE, too), and the address bar now responds normally. But I still can’t use either browser for most sites. I’m sending this from my Mac, which is on the same network.
 
MacAfee assures me all is well.
 
Am I infected, or is this a lemon?


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#2 spats

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Posted 10 February 2015 - 08:35 AM

Both adapters, both IP4 & 6 are set to obtain DNS automatically.



#3 spats

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Posted 10 February 2015 - 09:02 AM

Airplane mode issue resolved, or worked around. (keypad allows airplane toggle, after which screen allows me to turn wifi back on).

 

So maybe they're not related. Selective site issue persists. Some sites I could access yesterday no longer available.



#4 spats

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Posted 10 February 2015 - 10:44 AM

Outlook synchs fine; Skype intermittent.



#5 spats

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Posted 10 February 2015 - 01:56 PM

It's http. Https works; http does not.



#6 spats

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Posted 10 February 2015 - 02:10 PM

But I still have no idea how to fix it.



#7 spats

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Posted 11 February 2015 - 10:28 AM

Malware identified: Problem solved by uninstalling MacAfee. 

 

Not sure why I didn't get any feedback on this, but that seems to be a lesson worth sharing.






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