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"Ads by Cleanignite" - Malware/Adware? CAN'T GET RID OF IT!


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3 replies to this topic

#1 IgotGAME

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Posted 09 February 2015 - 04:45 PM

Mod Edit: Moved to Logs forum ~~ boopme

Guys...I am at my wits end.  I've ran every malware/adware/spyware/antivirus removal tool I can think of in windows and Safe Mode and I cannot get rid of these ads/browser redirects in IE or Chrome.
 
All the ads say "Ads by Cleanignite" at the bottom of them but I can find nothing on that.  Then the browser gets redirected to random sites to download certain software or what not.
 
I've ran the following in normal Windows and Safe Mode:
Junk Removal Tool
MalwareBytes
MalwareBytes Chameleon
Spybot S&D
Tdss Killer
Adwcleaner
Combofix
HitmanPro
CCleaner
 
I've also searched the registry for any entry of "Ignite" or "Cleanignite" and found nothing.  I've uninstalled every single app that wasn't essential as well.
 
I really don't want to have to format this PC because of stupid browser ads.  How can I get rid of these ads??!?!?!!
 
Attached is a Hijackthis log

Attached Files


Edited by boopme, 09 February 2015 - 04:48 PM.


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#2 IgotGAME

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Posted 09 February 2015 - 09:20 PM

Just wanted to say, I just remembered to run ESET Online Scanner late tonight... It worked! When all those other malware tools above couldn't clean it, ESET Online Scanner did it. Glad I remembered that site.

Edited by IgotGAME, 09 February 2015 - 09:34 PM.


#3 LiquidTension

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Posted 14 February 2015 - 03:13 AM

Hello IgotGAME, welcome to Bleeping Computer's Malware Removal forum!
 
My username is LiquidTension, but you can call me Adam. I will be assisting you with your malware-related problems.
If you would allow me to call you by your first name I would prefer that. smile.png
 
======================================================
 
Please read through the points below to ensure this process moves as quickly and efficiently as possible.

  • Ensure you read through my instructions thoroughly, and carry out each step in the order specified.
  • Please do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in providing the best set of instructions for you.
  • Please backup important files before proceeding with my instructions. Malware removal can be unpredictable at times.   
  • If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. Please do not hesitate to ask before proceeding.
  • Topics are locked if no response is made after 4 days. Please inform me if you require additional time to complete my instructions.
  • I will notify you when I believe your computer is free of malware. Please bear in mind, absence of symptoms does not necessarily correlate to absence of malware, so please wait until the "All Clean". 
  • Ensure you are following this topic. Click etYzdbu.png at the top of the page. 

======================================================
 

Just wanted to say, I just remembered to run ESET Online Scanner late tonight... It worked!

I'm pleased to hear your issue appears resolved. :) If you would like me to double-check your computer, please run the programme below. 
 
xlK5Hdb.png Farbar Recovery Scan Tool (FRST) Scan

  • Please download Farbar Recovery Scan Tool (x32) or Farbar Recovery Scan Tool (x64) and save the file to your Desktop.
  • Note: Download and run the version compatible with your system (32 or 64-bit). Download both if you're unsure; only one will run.
  • Right-Click FRST.exe or FRST64.exe and select AVOiBNU.jpg Run as administrator to run the programme.
  • Click Yes to the disclaimer.
  • Ensure the Addition.txt box is checked.
  • Click the Scan button and let the programme run.
  • Upon completion, click OK, then OK on the Addition.txt pop up screen.
  • Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply.

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#4 LiquidTension

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Posted 18 February 2015 - 01:31 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
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