I am attempting to transfer all of my files off of my hard drives now that I have a NAS. I am receiving an error with one of my hard drives for some of my files.
An unexpected error is keeping you from copying the file. If you continue to receive this error, you can use the error code to search for help with this problem.
Error 0x007045D: The request could not be performed because of an I/O device error.
I have done some research online but the solutions I tried did not work. I tried connecting my WD hard drive to different USB ports on my laptop and the same result happens. I also tried connecting to a different laptop. I tried chkdsk F: /f in the command prompt and that did not find errors and still same result. I also did a defrag on my hard drive as well. I even tried logging in safe mode but that was also unsuccessful.
It appears there are no drivers to update. I also tried troubleshoot under the device manager and while it said it fixed something and to try the task again, the issue is still there.
I know a person should always have at least two copies of files that are important. It sucks because some of the files are sentimental while others will be inconvenient to get again.
In addition to installing and trying different data recovery programs, what other options do I have?
I have installed and tested out multiple data recovery programs today. Most seem to show only deleted files, so I cannot access the files I am trying to recover (not deleted but unable to be moved from my hard drive to another location). There are others I have not tried because they are either paid programs or limited to only 1 to 2 GB before having to pay.
I sure will be glad once I get everything to one place.