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Missing Files


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3 replies to this topic

#1 JayeAnne

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Posted 09 February 2015 - 01:45 AM

I have 2 files missing and can't figure out how to fix them The first one is

 

     C:\WINDOWS\system32\cmd.exe

 

    C:\Program Files (x86) Search Extensions\Client.exe

 

I apologize if I put this question in the wrong place but I will really appreciate any help I can get with this.

 

Thank you,

 

JayeAnne


Edited by hamluis, 09 February 2015 - 06:54 AM.
Moved from Win 8 to Am I Infected - Hamluis.


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#2 Broni

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Posted 09 February 2015 - 12:45 PM

Welcome aboard p22002758.gif

 

C:\Program Files (x86) Search Extensions\Client.exe - this is an adware so you don't want to have it on your computer.

 

As for cmd.exe let's see...

 

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

64-bit users go HERE

  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box and paste it into the main textfield:

:filefind
cmd.exe
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#3 JayeAnne

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Posted 10 February 2015 - 02:10 AM

Broni,

 

  Thank you so much for your helpful reply. I will go do as you suggested and come back with the results you requested.

 

   I am not a newbie and there are things I can sometimes figure out on my own,,,it takes me forever. I am thrilled to find a place where people are willing to help others that can follow instructions but have no idea what to do without your help.

 

   Thanks again,,I will be back asap    Oh and thanks for the welcome

 

JayeAnne



#4 Phantom010

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Posted 10 February 2015 - 08:23 AM

This issue can normally be fixed easily with AdwCleaner. The entry is related to RocketTab:

 

http://forums.techguy.org/windows-xp/1139602-start-up.html

 

http://www.bleepingcomputer.com/forums/t/565091/cmdexe-always-runs-on-start-up/?hl=%2Bcmd#entry3612429

 

http://forums.techguy.org/networking/1139472-lan-settings-being-changed-back.html#post9012869

 

Please download AdwCleaner.

  • Double-click the adwcleaner.exe to run the tool.
  • Click Scan.
  • When the scan is finished, click Cleaning.
  • When the cleaning process is over, click Log file and a Notepad window will be opened.
  • Please post the contents into your next reply.

Edited by Phantom010, 10 February 2015 - 10:39 AM.


Please stick around after posting. Helpers are never far. Don't disappear for a week!
Our help is free, so please have the courtesy to reply in a timely manner. Thank you!





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