OS Windows 7 Pro - 64 bit
Printer - Konica-Minolta PagePro 1400W
User Experience - Retired PC Tech
I have a Konica-Minolta PagePro 1400W Laser Printer, USB Connection, which as been working fine up until I disconnected it yesterday and then reconnected it. Now I simply can not get it to print from my desktop computer. The printer shows a status of ready, but when I try to send a print job (including test pages) it just goes into the print queue and sits there.
There is a new Icon under Devices and Printers, Unspecified - entitled USB2.0Hub. The properties tab gives little or no information about the device and I have tried reinstalling motherboard drivers in addition to downloading and installing different driver sets from both Microsoft's and the printer manufacturer's web sites - same issue. The only way to get rid of the unspecified device is to delete the USB2.0 Hub from the control panel, after which, none of the 2.0 USB Ports work. Reinstall the Hub and the unspecified device icon shows back up under printers and devices.
All other USB devices attached to the Desktop computer work just fine but I can not get the printer to print even a Test Page. Additionally, I have installed the printer on my laptop and it works just fine.
I have tried every trouble shooting technique that I know, uninstalling and reinstalling drivers, testing the printer on another computer, using different USB cables, etc. - and I am at a stand still.
This one has me pulling my hair out and any help would be greatly appreciated..
Thanks in advance