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Intermittent Internet Connection


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#1 EffectiveBones484

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Posted 08 February 2015 - 10:25 PM

I have been having problems with the internet sometimes cutting out on a Windows 8.1 computer. I purchased a Netgear Powerline 500 WiFi Access Point (XWNB5201) a while back because I couldn't get the wireless to work. Occasionally, the network status in the bottom-right of my screen says "Limited" under my wired connection, and I proceed to lose connection. Sometimes it will let me connect to a wireless network, but that either doesn't work, is too slow, or disconnects itself.

My connection is perfect when it is working, I usually get more than 50 Mbps. The connection itself is not slow. The problem is that it cuts out occasionally.

I don't know what to do from here. The first thing I want to figure out is if the problem is with the Powerlink adapter, or with the computer itself. I have been having wireless issues with a different Windows 8.1 computer, so I don't know if it is an OS-based problem. Any suggestions? Thanks in advance.



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#2 dicke

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Posted 09 February 2015 - 08:56 PM

Have you contacted your ISP to see if they are experiencing any problems with service on their end? How's the weather in your area? Bad weather can have an effect on service reliability.

 

Dick


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