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Kernel_Data_Inpage_Error W8.1


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#1 Wint3r

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Posted 08 February 2015 - 06:54 PM

Hi there !

 

So I got this several times while playing games, it's a bit annoying, everything in my computer is new so i hope your help will deal with this :/

 

Let me know what you need :)

 

I got the dumpbile : http://www.2shared.com/file/PDk564Xn/020915-15953-01.html?

 

Thanks :)

 

 



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#2 Aura

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Posted 08 February 2015 - 08:08 PM

Hi Wint3r,

It would be more useful if you could upload every BSOD minidumps at once :)

Inxv2xa.pngBSOD Minidumps
Follow the instructions below to get and upload your BSOD minidumps so I can analyze them:
  • Create a new folder on your Desktop called dumps;
  • Go in your C:\windows\minidump folder, copy every files inside then paste them in your dumps folder;
  • Right-click on the dumps folder, select Send to then Compressed (zipped) folder;
  • Attach the compressed folder (archive) to your next reply and post it;

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#3 Wint3r

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Posted 08 February 2015 - 08:20 PM

Hello !

 

I have only one dumpfile :/

I don't know why but there is only one in this folder !



#4 Aura

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Posted 08 February 2015 - 08:24 PM

Well your computer gets a BSOD, do you wait for it to automatically restart after the BSOD, or do you wait until the "Dumping the memory" reaches 100?

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#5 Wint3r

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Posted 08 February 2015 - 08:26 PM

It's the first time i get a blue screen with this error, usually my pc just freeze and the sound too and after this the computer reboot.



#6 Aura

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Posted 08 February 2015 - 08:28 PM

Alright, well let's see if a chkdsk will do the trick. I suggest you to leave that scan overnight.

EndqYRa.pngCheck Disk (chkdsk)
Follow the instructions below to run a CHKDSK scan on your Windows partition;
  • On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as Administrator
  • On Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);
  • On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);
  • Enter the command chkdsk /r (there's a space between "chkdsk" and "/r") and press on Enter;
  • A message will be returned, stating that the drive cannot be locked because it's already in use, and you'll be asked if you want to schedule the scan for the next restart. Enter y and press on Enter;
  • Restart your computer, and the chkdsk scan will be launched automatically;
  • WARNING: Depending on your hard drive (specs, free space, fragmentation, etc.) this scan can be relatively long to complete. Give it all the time it needs to finish. Do not interrupt it for any reason there is, or you might be damaging your drive in the process and make your Windows unbootable. It's suggested to let this scan run overnight or when you leave the house for a few hours (when you go to work for example). If you are running this scan on a laptop, don't forget to leave it plugged in;

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#7 Wint3r

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Posted 08 February 2015 - 08:30 PM

Thanks i'll do this and i'll bring you news when finished :)



#8 Aura

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Posted 08 February 2015 - 09:01 PM

No problem :) Once the chkdsk scan is done, I'll ask you to grab the report from the Event Viewer and post it here. You can follow the tutorial below in order to grab it:

http://www.sevenforums.com/tutorials/96938-check-disk-chkdsk-read-event-viewer-log.html

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#9 Wint3r

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Posted 09 February 2015 - 06:41 AM

Hi again :)

 

So unfortunately this is in french but i can translate it if you need it ^^

 

 
TimeCreated : 09/02/2015 06:43:42
Message     : 
              
              Vérification du système de fichiers sur C:
              Le type du système de fichiers est NTFS.
              
              Une vérification de disque a été planifiée.
              Windows va maintenant vérifier le disque.                                 
              
              Étape 1 : Examen de la structure du système de fichiers de base...
                361216 enregistrements de fichier traités.                                                
              La vérification des fichiers est terminée.
                4333 enregistrements de grand fichier traités.                       
                0 enregistrements de fichier incorrect traités.                   
              
              Étape 2 : Examen de la liaison des noms de fichiers...
                437460 entrées d’index traitées.                                                               
              La vérification des index est terminée.
                0 fichiers non indexés analysés.                                   
                0 fichiers non indéxés récupérés.                                      
              
              Étape 3 : Examen des descripteurs de sécurité...
              Nettoyage en cours de 1193 entrées d’index inutilisées à partir de l’index $SII
              du fichier 0x9.
              Nettoyage en cours de 1193 entrées d’index inutilisées à partir de l’index $SDH
              du fichier 0x9.
              Nettoyage en cours de 1193 descripteurs de sécurité non utilisés.
              La vérification des descripteurs de sécurité est terminée.
                38123 fichiers de données traités.                                    
              CHKDSK vérifie le journal USN...
                41887792 octets USN traités.                                                                      
              Vérification du journal USN terminée.
              
              Étape 4 : Recherche de clusters incorrects dans les données des fichiers utilisateur...
                361200 fichiers traités.                                                                        
              La vérification des données du fichier est terminée.
              
              Étape 5 : Recherche de clusters libres incorrects...
                157267336 clusters libres traités.                                                              
              La vérification de l’espace libre est terminée.
              CHKDSK a découvert de l’espace libre marqué alloué dans la bitmap du volume.
              
              Windows a effectué des corrections sur le système de fichiers.
              Aucune autre action n’est requise.
              
               976657407 Ko d’espace disque au total.
               346971728 Ko dans 181933 fichiers.
                  115764 Ko dans 38124 index.
                       0 Ko dans des secteurs défectueux.
                  500567 Ko utilisés par le système.
                   65536 Ko occupés par le fichier journal.
               629069348 Ko disponibles sur le disque.
              
                    4096 octets dans chaque unité d’allocation.
               244164351 unités d’allocation au total sur le disque.
               157267337 unités d’allocation disponibles sur le disque.
              
              Informations internes :
              00 83 05 00 a2 5b 03 00 15 7a 06 00 00 00 00 00  .....[...z......
              f3 0a 00 00 52 00 00 00 00 00 00 00 00 00 00 00  ....R...........
              
              Windows a terminé la vérification de votre disque.
              Veuillez patienter pendant le redémarrage de votre ordinateur.


#10 Aura

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Posted 09 February 2015 - 06:43 AM

French is my native language and my Windows is in French so I'm alright :) No bad sectors were found. Let's test the health of the hard drive. Follow the instructions in the link below to download and install CrystalDiskInfo:

http://www.howtogeek.com/134735/how-to-see-if-your-hard-drive-is-dying/

Warning: Be sure to opt out Snap.do and any other bundled programs! Once done, let CrystalDiskInfo initialize and once all the information are properly displayed, take a screenshot of the window and post it here.

How to take a screenshot using the Snipping Tool
Follow the instructions below to take a screenshot using Windows' Snipping Tool:
  • Press on the Win Key + R to open the Run box;
  • Enter SnippingTool and press on Enter;
  • The Snipping Tool will open, asking you to choose the area to take in the screenshot;
  • Left click on the area where you want to start the screenshot, keep it, and drag the cursor across the screen;
  • Once done, release the left button to take the screenshot;
  • In the editing window, click on the File menu then Save As;
  • Save the screenshot in a folder that you can access easily;
  • Once done, attach that screenshot to your next reply;

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#11 Wint3r

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Posted 09 February 2015 - 06:54 AM

Nice then :D

 

Here we go : http://i.imgur.com/VfbMoYT.jpg



#12 Aura

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Posted 09 February 2015 - 08:24 AM

Everything looks fine to me, let's do another one real quick, then you can go back to using your computer normally and you'll update me if you get more BSODs :) Credits to Alexstrasza for the canned and also showing me it.
Please download GSmartControl and save it to your Desktop.
  • Extract gsmartcontrol-0.8.7-win32.zip to a folder, double-click on gsmartcontrol.exe
  • A list of hard drives will appear, single-click each disk to see Drive Information and identify your drive
    note: most machines will only have one or two entries, but an easy way to identify your drive is by its size.
  • Double-click on the hard drive to see detailed Device Information
  • Click on the Attributes tab, do you see any red or pink entries like the ones below? Please list the names in your next reply if there are any.
    info_failing.png
  • Click on the Perform Tests tab
  • Select Extended Self-Test and click Execute
    note: this test can take several hours to run
  • Allow the test to complete, the results will be displayed at the bottom
  • Please post the result of the scan in your next reply

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#13 Wint3r

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Posted 10 February 2015 - 06:29 AM

Hi :)
 
 
 
smartctl 5.43 2012-06-30 r3573 [i686-w64-mingw32-win8(64)] (sf-5.43-1)
Copyright © 2002-12 by Bruce Allen, http://smartmontools.sourceforge.net
 
=== START OF INFORMATION SECTION ===
Model Family:     Western Digital Caviar Black
Device Model:     WDC WD1002FAEX-00Z3A0
Serial Number:    WD-WCATRC599178
LU WWN Device Id: 5 0014ee 25e51a12d
Firmware Version: 05.01D05
User Capacity:    1 000 204 886 016 bytes [1,00 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Tue Feb 10 07:05:50 2015 PM
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
 
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
 
General SMART Values:
Offline data collection status:  (0x82) Offline data collection activity
was completed without error.
Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0) The previous self-test routine completed
without error or no self-test has ever 
been run.
Total time to complete Offline 
data collection: (17160) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities:            (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability:        (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine 
recommended polling time: (   2) minutes.
Extended self-test routine
recommended polling time: ( 199) minutes.
Conveyance self-test routine
recommended polling time: (   5) minutes.
SCT capabilities:       (0x3037) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
 
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   180   177   021    Pre-fail  Always       -       3975
  4 Start_Stop_Count        0x0032   098   098   000    Old_age   Always       -       2616
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   088   088   000    Old_age   Always       -       9351
 10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   100   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       446
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       197
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       2418
194 Temperature_Celsius     0x0022   108   079   000    Old_age   Always       -       39
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0
 
SMART Error Log Version: 1
No Errors Logged
 
SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed without error       00%      9351         -
 
SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.


#14 Aura

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Posted 10 February 2015 - 08:14 AM

Was there any lines highlighted in pink or in red, or where they all good/normal?

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#15 Wint3r

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Posted 10 February 2015 - 08:15 AM

Oh yes i forgot that, no there isn't pink or red lines :)






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