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#1 rustybigger

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Posted 07 February 2015 - 11:41 PM

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/565236/windows-81-update-not-working-correctly/ - Hamluis.

 

I just did the refresh option, and mine did the same thing when I tried to upgrade to 8.1. Very aggravating because the process took hours to complete, and now it is reverting back to windows 8, no update.


Edited by hamluis, 08 February 2015 - 05:24 PM.
PM sent new OP - Hamluis.


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#2 Go The Power

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Posted 09 February 2015 - 02:00 AM

Hello,

SFC /SCANNOW
  • Right click on the aa922834-ed43-40f1-8830-d5507badb56c_39. button
  • Click on Command prompt (Admin) => Press Yes on the prompt
  • Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  • Please wait for this to Finish before continuing with rest of the steps.
Convert CBS.log to CBS.txt
  • Right click on the aa922834-ed43-40f1-8830-d5507badb56c_39. button
  • Click on Run => Inside the run box copy and paste the following command:
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • Press Enter
  • Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive




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