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RansomWare Victim


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#1 Soulamiss

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Posted 08 February 2015 - 02:31 PM

I posted this in another forum and apologize if reposting is against etiquette, but I wasn't sure which forum was the proper one. Anyways, I have been infected with RandsomeWare that wants $500 to decrypt the files it has encrypted. I do not have backups of these files and I desperately need help getting rid of this virus and getting them back. Can anyone help me or point me in the right direction? I've been struggling with this for three days and am beginning to accept that I will not likely figure this out on my own. Please help!!!help_decrypt.png.jpg

Edit: Topic moved from Am I Infected What Do I Do to the more appropriate forum. ~ Animal

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#2 Animal

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Posted 08 February 2015 - 02:53 PM

A repository of all current knowledge regarding CryptoWall, CryptoWall 2.0 & CryptoWall 3.0 is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

Reading that Guide will help you understand what CryptoWall & CryptoWall 2.0 does and provide information for how to deal with it and possibly decrypt/recover your files. Cryptowall typically deletes all Shadow Volume Copies with vssadmin.exe so that you cannot restore your files via System Restore or using a program like Shadow Explorer...but it never hurts to try. At this time there is no fix tool and no way to retrieve the private key that can be used to decrypt your files without paying the ransom.

CryptoWall 3.0 uses its new TOR gateways and has an extended deadline to pay the ransome...
see After a brief hiatus malware developers release CryptoWall 3.0.

There is also a lengthy ongoing discussion in this topic: CryptoWall - new variant of CryptoDefense Support & Discussion Topic.

Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion.

Thanks
The BC Staff

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