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Acer Aspire E1-572 not booting


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#1 mystic12

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Posted 08 February 2015 - 01:18 PM

This unit is not booting either off the HDD or the DVD drive [trying Puppy or Knoppix], I can only get into the BIOS, F12 doesn't show any boot options at all, the boot options are only showing in the BIOS, anything I can try please?

 


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#2 JohnC_21

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Posted 08 February 2015 - 01:21 PM

On a Windows 8 computer, make sure Secure Boot is disabled. Also disable FastBoot. If that does not work enable Legacy boot. It can also be called CSM boot.

 

Edit: For the problem of not being able to access the boot menu with F12 see this.


Edited by JohnC_21, 08 February 2015 - 01:28 PM.


#3 mystic12

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Posted 08 February 2015 - 01:29 PM

John, you had told me this on least 2 occasions in the past, don't know why the heck i can't remember this whenever working on a win8 unit but thanks, I set it to legalcy and now see the boot option in the boot menu.



#4 mystic12

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Posted 08 February 2015 - 01:43 PM

Other problem, Puppy linux does not boot, knoppix does but immediately freezes when loaded. With HDD connected, it does not go further than the logo screen?



#5 mystic12

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Posted 08 February 2015 - 02:41 PM

I swapped HDD's but it is asking me for product key using my win8 Standard disk, far as I know, all win8 key is embedded in the BIOS?


Edited by mystic12, 08 February 2015 - 02:42 PM.


#6 JohnC_21

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Posted 08 February 2015 - 03:25 PM

Use FatDog64.  Try using a USB key for booting Fatdog. Use Rufus and select MBR as a partition scheme. If that does not work, select GPT as a partition scheme.

 

Using terminal you should be able to get the key from BIOS.

 

At a terminal prompt type:

ls /sys/firmware/acpi/tables

You are looking for the MSDM table.

 

Type

sudo hd /sys/firmware/acpi/tables/MSDM

http://superuser.com/questions/637971/how-do-i-get-out-my-embedded-windows-8-key-from-a-linux-environment





#7 mystic12

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Posted 08 February 2015 - 03:39 PM

I just contaced Acer, they said the reason why it's asking for the product key is because I am using the wrong version, what I need is win8.1 Standard 64bit. I only have win8.1 Pro. I had searched online a while back when creating all different versions of boot disks for win8 but could not find the 8.1 standard.



#8 JohnC_21

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Posted 08 February 2015 - 03:48 PM

You need to pull the key using linux and then go here. Follow the steps to get install media of Windows 8.1 You may have to do a phone activation.



#9 mystic12

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Posted 08 February 2015 - 05:57 PM

 

Use FatDog64.  Try using a USB key for booting Fatdog. Use Rufus and select MBR as a partition scheme. If that does not work, select GPT as a partition scheme.

 

Using terminal you should be able to get the key from BIOS.

 

At a terminal prompt type:

ls /sys/firmware/acpi/tables

I made the bootable flash drive using Rufus and inserted into the unit, a cmd prompt appears, I type

 

ls/sys/firmware/acpi/tables

 

but it is showing "bad command or file name", first, it that a capital letter I as in igloo or an L as in larry? Also should there be a space between Is and first /?

 


Edited by mystic12, 08 February 2015 - 05:57 PM.


#10 JohnC_21

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Posted 08 February 2015 - 06:14 PM

You need a space after ls

#11 mystic12

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Posted 08 February 2015 - 06:32 PM

Is it L as in larry or I as in Igloo please?



#12 JohnC_21

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Posted 08 February 2015 - 06:38 PM

It is a lower case "L" as in larry.



#13 mystic12

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Posted 08 February 2015 - 06:43 PM

Well I guess it doesn't matter as neither a capital I or lowercase l is working, to clarify,  it should be types like this:

 

ls /sys/firmware/acpi/tables

 

with a space only between the ls and first slash? If so then that is not working.



#14 JohnC_21

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Posted 08 February 2015 - 06:49 PM

Yes, that is the correct command. I did this on a Ubuntu install and it did work. I am going to try this on a Puppy disk Live CD and see if it works. I will be back in a bit.



#15 mystic12

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Posted 08 February 2015 - 06:54 PM

ok thanks.






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