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A required CD/DVD drive device driver is missing error message and freeze


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4 replies to this topic

#1 Sylveon Fetish

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Posted 08 February 2015 - 09:09 AM

My hard drive died yesterday, so I put another one in, and proceeded to install Windows from the same DVD disc, same computer, same DVD drive and same everything, only the hard drive is different. but I cannot install Windows 7 on this new hard drive. I am presented with an error message,

A required CD/DVD drive device driver is missing.

and asks me to browse for a driver. but if I click on any option whatsoever, everything seems to freeze. my old hard drive and installation didn't give me this error message at all, in fact it installed seamlessly. how do I remedy this?

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#2 mikey11

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Posted 08 February 2015 - 09:49 AM

i had the exact same problem, i solved it by creating an install disk at a lower write speed (2x)

 

download a windows 7 ISO and create a bootable install cd from it at 2x speed


Edited by mikey11, 08 February 2015 - 09:49 AM.


#3 Sylveon Fetish

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Posted 08 February 2015 - 10:18 AM

I ended up fixing it by powering off the machine and turning it back on. and starting over from there. thanks anyway

#4 dc3

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Posted 08 February 2015 - 12:14 PM

If this ever happens again open the Device Manager and double click on DVD/CD-Rom.  

 

When this opens double click on the optical drive, then click on the Driver tab.  Click on Uninstall and restart your computer.

 

This will result in a new driver being installed for the optical drive when the computer is restarted.


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#5 mikey11

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Posted 08 February 2015 - 01:45 PM

there is nothing on the hard drive, they are trying to install windows on a new drive

Edited by hamluis, 09 February 2015 - 11:30 AM.
Removed unnecessary quotebox - Hamluis.





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