I see this has been asked a few times, but the threads never seem to get to an answer that can help me directly, so I'm posting my own issue here.
My brother in law has a laptop, he did a windows update and now once he logs in he gets a black screen with a working cursor and nothing else.
It will load into safe mode but safe mode doesn't actually let me do anything.
The startup repair came up with nothing and there are no fall-back reversion points (I.e to take comp back to before it did the updates).
Note: I have my B-I-L's comments that he was doing windows updates. I wouldn't put it past him if he was duped into downloading a 'critical' update that was actually the complete opposite. If I could do anything on the comp I would do a malware scan, but can't, so didn't.
By following instructions in another thread I was able to get a FRST log which i've included below.
Does this sense to anyone?
Thanks in advance for any help / light shedding.
Mod Edit: Removed FRST log data, malware tool NOT USED in this forum - Hamluis.
Edited by hamluis, 08 February 2015 - 08:14 PM.