Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

I think I have Malware on my computer


  • Please log in to reply
16 replies to this topic

#1 emdawn

emdawn

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Local time:11:33 PM

Posted 06 February 2015 - 09:44 PM

I have a Dell computer with Windows 8.1, AMD 1.7 GHz, 64 bit operating system.  I use Google Chrome browser.  Recently when I go online there will be multiple windows open up for browsing.  One says Taplika Search, another Vosteran Search and another Astromenda Search.  No matter what I do I cannot reset my home page back to Google Chrome.  How do I get rid of this?  and I'm good at following instructions but I'm not super duper techy smart.   Please help if you can.



BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,430 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:12:33 AM

Posted 06 February 2015 - 10:11 PM

Welcome emdawn

lets run these first and see how it is.

3Al62Pm.pngMiniToolBox
  • Please download MiniToolBox, save it to your desktop and run it.
  • Checkmark the following checkboxes:
    • Flush DNS
    • Report IE Proxy Settings
    • Reset IE Proxy Settings
    • Report FF Proxy Settings
    • Reset FF Proxy Settings
    • List content of Hosts
    • List IP configuration
    • List Winsock Entries
    • List last 10 Event Viewer log
    • List Installed Programs
    • List Users, Partitions and Memory size.
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
zcMPezJ.pngAdwCleaner
  • Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
lv0mVRW.pngJunkware Removal Tool
  • Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
>>>

51a46ae42d560-malwarebytes_anti_malware.Malwarebytes Anti-Malware
  • Download MalwareBytes Anti-Malware to your desktop.
  • Double-click mbam-setup-2.0.exe to start the installation of Malwarebytes Anti-Malware.
  • Follow the instructions on your screen to complete the installation. You can find the complete installation procedure here.
  • Click the Scan Now button, a threat scan will start automatically.
  • MalwareBytes Anti-Malware will now check for the latest updates. Click Update Now if new updates are available.
  • Your computer is now being scanned, please do not use your computer during the scan.
    • If no threats were found, click View detailed log.
      • Click Export and save the log as a .txt file on your Desktop or another location.
    • If the scan detected any threats, click Apply Actions.
      • To complete any actions taken you will be prompted to restart your computer...click on Yes.
      • After reboot, start Malwarebytes Anti-Malware again and click the History Tab at the top and select Application Logs.
      • Check the box next to Scan Log. Choose the most current scan and click View.
      • Click Export and save the log as a .txt file on your Desktop or another location.
  • Providing the MalwareBytes' Anti-Malware log file
    • Attach the log file you just saved to your next reply for further review.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 emdawn

emdawn
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Local time:11:33 PM

Posted 06 February 2015 - 10:52 PM

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Emily (administrator) on 06-02-2015 at 22:51:38
Running from "C:\Users\Emily\Downloads"
Microsoft Windows 8.1  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Dell Wireless 1704 802.11b/g/n (2.4GHz) = Wi-Fi (Connected)
Realtek PCIe FE Family Controller = Ethernet (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : emily
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Bluetooth Network Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : F8-2F-A8-C6-6E-9A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : FA-2F-A8-C6-6E-99
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 74-86-7A-4C-FD-46
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Dell Wireless 1704 802.11b/g/n (2.4GHz)
   Physical Address. . . . . . . . . : F8-2F-A8-C6-6E-99
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::103b:102e:e35d:2c84%3(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.18(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, February 6, 2015 4:07:47 PM
   Lease Expires . . . . . . . . . . : Saturday, February 7, 2015 9:37:41 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 66596776
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-FC-B0-34-74-86-7A-4C-FD-46
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{DB5BD121-F055-4B87-862E-5024933A32D5}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1002:1bcc:52af:fd7(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::1002:1bcc:52af:fd7%9(Preferred) 
   Default Gateway . . . . . . . . . : ::
   DHCPv6 IAID . . . . . . . . . . . : 369098752
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-FC-B0-34-74-86-7A-4C-FD-46
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4000:80b::200e
 216.58.218.206
 
 
Pinging google.com [216.58.218.206] with 32 bytes of data:
Reply from 216.58.218.206: bytes=32 time=596ms TTL=55
Reply from 216.58.218.206: bytes=32 time=50ms TTL=55
 
Ping statistics for 216.58.218.206:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 50ms, Maximum = 596ms, Average = 323ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=145ms TTL=49
Reply from 206.190.36.45: bytes=32 time=91ms TTL=49
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 91ms, Maximum = 145ms, Average = 118ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  7...f8 2f a8 c6 6e 9a ......Bluetooth Device (Personal Area Network)
  5...fa 2f a8 c6 6e 99 ......Microsoft Wi-Fi Direct Virtual Adapter
  4...74 86 7a 4c fd 46 ......Realtek PCIe FE Family Controller
  3...f8 2f a8 c6 6e 99 ......Dell Wireless 1704 802.11b/g/n (2.4GHz)
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
  9...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1     192.168.1.18     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.18    281
     192.168.1.18  255.255.255.255         On-link      192.168.1.18    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.18    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.18    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.18    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  9    306 ::/0                     On-link
  1    306 ::1/128                  On-link
  9    306 2001::/32                On-link
  9    306 2001:0:9d38:6ab8:1002:1bcc:52af:fd7/128
                                    On-link
  3    281 fe80::/64                On-link
  9    306 fe80::/64                On-link
  9    306 fe80::1002:1bcc:52af:fd7/128
                                    On-link
  3    281 fe80::103b:102e:e35d:2c84/128
                                    On-link
  1    306 ff00::/8                 On-link
  3    281 ff00::/8                 On-link
  9    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\NLAapi.dll [65536] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
 
=========================== Installed Programs ============================
Adobe Photoshop 7.0 (HKLM-x32\...\Adobe Photoshop 7.0) (Version: 7.0 - Adobe Systems, Inc.)
Adobe Photoshop Elements 12 (HKLM-x32\...\Adobe Photoshop Elements 12) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Photoshop Elements 12 (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
aioprnt (Version: 5.3.1.0 - Eastman Kodak Company) Hidden
aioscnnr (x32 Version: 5.8.10.0 - Your Company Name) Hidden
aioscnnr (x32 Version: 7.6.13.10 - Your Company Name) Hidden
Amazon 1Button App (HKLM-x32\...\{8A7A4673-CB99-40B2-8699-FF46DFD05473}) (Version: 1.0.3 - Amazon)
AMD Accelerated Video Transcoding (Version: 13.15.100.30819 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{08692040-9344-984B-53BA-FADE64019CFE}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
C4USelfUpdater (x32 Version: 1.00.0000 - Your Company Name) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Profiles Mobile (x32 Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2013.0819.1343.22803 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2013.0819.1344.22803 - Advanced Micro Devices, Inc.) Hidden
center (x32 Version: 7.7.2.0 - Eastman Kodak Company) Hidden
Cisco EAP-FAST Module (x32 Version: 2.2.14 - Cisco Systems, Inc.) Hidden
Cisco LEAP Module (x32 Version: 1.0.19 - Cisco Systems, Inc.) Hidden
Cisco PEAP Module (x32 Version: 1.1.6 - Cisco Systems, Inc.) Hidden
Citrix Online Launcher (HKLM-x32\...\{AC7E7905-8C59-4806-A96D-30936A2B1FC5}) (Version: 1.0.168 - Citrix)
CyberLink LabelPrint 2.5 (x32 Version: 2.5.0.6603 - CyberLink Corp.) Hidden
CyberLink Media Suite 10 (x32 Version: 10.0.1.3214 - CyberLink Corp.) Hidden
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 10.0 - CyberLink Corp.)
CyberLink Power2Go 8 (x32 Version: 8.0.0.3123 - CyberLink Corp.) Hidden
CyberLink PowerDirector 10 (x32 Version: 10.0.1.3126 - CyberLink Corp.) Hidden
CyberLink PowerDVD 12 (x32 Version: 12.0.3205.55 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Backup and Recovery - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.6.2.4 - Dell Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.6.2.4 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 17.0.8.1 - Synaptics Incorporated)
Dropbox (HKCU\...\Dropbox) (Version: 3.0.3 - Dropbox, Inc.)
DSC/AA Factory Installer (Version: 3.4.6299.48 - PC-Doctor, Inc.) Hidden
DW WLAN Card Utility (HKLM\...\DW WLAN Card Utility) (Version: 6.30.223.143 - Dell Inc.)
Elements 12 Organizer (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
essentials (x32 Version: 7.7.2.0 - Eastman Kodak Company) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.111 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{C77CC230-7417-3F01-B70D-52583DC9FEC9}) (Version: 5.40.2.0 - Google)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
GoToAssist Corporate (HKLM-x32\...\GoToAssist) (Version: 10.4.0.896 - Citrix Online, a division of Citrix Systems, Inc.)
GoToMeeting 6.4.11.2273 (HKCU\...\GoToMeeting) (Version: 6.4.11.2273 - CitrixOnline)
H&R Block Premium + Efile + State 2013 (HKLM-x32\...\{7304A91F-F4AF-41B3-85B6-C5923EDBF899}) (Version: 13.07.6502 - HRB Technology, LLC.)
H&R Block West Virginia 2013 (HKLM-x32\...\{40880290-598F-4EB0-A7E7-231D5971D908}) (Version: 1.13.3401 - HRB Technology, LLC.)
HP ENVY 4500 series Basic Device Software (HKLM\...\{6915424E-704F-4F5D-9057-9C7B406B36DB}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
HP ENVY 4500 series Help (HKLM-x32\...\{95BECC50-22B4-4FCA-8A2E-BF77713E6D3A}) (Version: 30.0.0 - Hewlett Packard)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0001 - Microsoft) Hidden
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
Kodak AIO Printer (Version: 7.7.2.0 - Eastman Kodak Company) Hidden
KODAK AiO Software (HKLM-x32\...\{E0F274B7-592B-4669-8FB8-8D9825A09858}) (Version: 7.7.6.0 - Eastman Kodak Company)
ksDIP (x32 Version: 3.20.0000.0001 - Eastman Kodak Company) Hidden
McAfee AntiVirus Plus (HKLM-x32\...\MSC) (Version: 12.8.992 - McAfee, Inc.)
McAfee SiteAdvisor (HKLM-x32\...\{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}) (Version: 3.7.156 - McAfee, Inc.)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2013 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 15.0.4551.1512 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106 (Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106 (Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Preview Redistributable (x64) - 12.0.20617 (HKLM-x32\...\{448652c1-f5f3-4230-98c6-68c10c88b1fb}) (Version: 12.0.20617.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.20617 (Version: 12.0.20617 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.20617 (Version: 12.0.20617 - Microsoft Corporation) Hidden
Movie Maker (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
ocr (x32 Version: 6.2.3.50 - Eastman Kodak Company) Hidden
OEM Application Profile (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4551.1512 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4551.1512 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4551.1512 - Microsoft Corporation) Hidden
Pdf995 (installed by H&R Block) (HKLM-x32\...\Pdf995) (Version:  - )
PdfEdit995 (installed by H&R Block) (HKLM-x32\...\PdfEdit995) (Version:  - )
Photo Gallery (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
PocketCloud (HKLM-x32\...\{D9752C7D-A595-4687-A0D5-362E9C311C55}) (Version: 2.7.14 - Wyse Technology)
PreReq (x32 Version: 6.2.4.0 - Eastman Kodak Company) Hidden
PrintProjects (HKLM-x32\...\PrintProjects) (Version: 1.0.0.12842 - RocketLife Inc.)
Product Improvement Study for HP ENVY 4500 series (HKLM\...\{58139103-BACF-4BDC-B71C-955F9164ADA6}) (Version: 32.3.198.49673 - Hewlett-Packard Co.)
PSE12 STI Installer (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.15.021 - Dell Inc.)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9200.39048 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7023 - Realtek Semiconductor Corp.)
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
WIDCOMM Bluetooth Software (HKLM\...\{C6D9ED03-6FCF-4410-9CB7-45CA285F9E11}) (Version: 12.0.0.7850 - Broadcom Corporation)
Windows Live Communications Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3505.0912 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3505.0912 - Microsoft Corporation) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 45%
Total physical RAM: 7365.01 MB
Available physical RAM: 4036.28 MB
Total Pagefile: 8517.01 MB
Available Pagefile: 4787.55 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.14 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:923.37 GB) (Free:833.1 GB) NTFS
3 Drive x: (WINRETOOLS) (Fixed) (Total:0.48 GB) (Free:0.2 GB) NTFS
4 Drive y: (PBR Image) (Fixed) (Total:7.01 GB) (Free:0.74 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\EMILY
 
Administrator            Emily                    Guest                    
 
 
**** End of log ****


#4 emdawn

emdawn
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Local time:11:33 PM

Posted 06 February 2015 - 10:58 PM

Running Adwcleaner now.



#5 emdawn

emdawn
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Local time:11:33 PM

Posted 06 February 2015 - 11:04 PM

# AdwCleaner v4.110 - Logfile created 06/02/2015 at 22:56:17
# Updated 05/02/2015 by Xplode
# Database : 2015-02-05.2 [Server]
# Operating system : Windows 8.1  (x64)
# Username : Emily - EMILY
# Running from : C:\Users\Emily\Downloads\AdwCleaner (1).exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Found : C:\Users\Emily\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage
File Found : C:\Users\Emily\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.ask.com_0.localstorage-journal
File Found : C:\Users\Emily\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage-journal
Folder Found : C:\Users\Emily\AppData\Local\Google\Chrome\User Data\Default\Extensions\bmnlcjabgnpnenekpadlanbbkooimhnj
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Data Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local
Key Found : HKLM\SOFTWARE\Classes\CLSID\{26B19FA4-E8A1-4A1B-A163-1A1E46F830DD}
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17416
 
 
-\\ Google Chrome v40.0.2214.111
 
*************************
 
AdwCleaner[R0].txt - [1277 bytes] - [06/02/2015 22:56:17]
 
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [1336 bytes] ##########


#6 emdawn

emdawn
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Local time:11:33 PM

Posted 06 February 2015 - 11:35 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.2 (02.02.2015:1)
OS: Windows 8.1 x64
Ran by Emily on Fri 02/06/2015 at 23:28:34.07
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\Amazon1ButtonUpdateTask_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\Amazon1ButtonUpdateTask_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\Amazon1ButtonUpdateTask_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\Amazon1ButtonUpdateTask_RASMANCS
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\Users\Emily\appdata\local\google\chrome\user data\default\local storage\http_www.ask.com_0.localstorage"
Successfully deleted: [File] "C:\Users\Emily\appdata\local\google\chrome\user data\default\local storage\http_www.ask.com_0.localstorage-journal"
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\ProgramData\pcdr"
Successfully deleted: [Folder] "C:\Users\Emily\AppData\Roaming\pcdr"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 02/06/2015 at 23:34:30.93
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#7 emdawn

emdawn
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Local time:11:33 PM

Posted 07 February 2015 - 12:17 AM

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 2/6/2015
Scan Time: 11:37:48 PM
Logfile: scan.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2015.02.07.03
Rootkit Database: v2015.02.03.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: Emily
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 340121
Time Elapsed: 25 min, 27 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 1
PUP.Optional.OptimumInstaller.A, C:\Users\Emily\Downloads\Setup.exe, Quarantined, [8c139a813d4dfa3c0ec7b2c1659c7090], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#8 emdawn

emdawn
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Local time:11:33 PM

Posted 07 February 2015 - 12:19 AM

I think I did everything as I was supposed to.  The only thing in the instructions I didn't do was where you said to "run as administrator" - i wasn't given that option, it just ran when i clicked on it.  I hope that didn't affect the results that I copied here.    I will check back here in the morning or tomorrow to see what I should do next.



#9 emdawn

emdawn
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Local time:11:33 PM

Posted 08 February 2015 - 08:25 PM

Hi, I really appreciate the help you gave on Friday night.  Wondering if there is something else that I should do.  Is this dangerous on my computer?  Or more a nuisance?  Thanks in advance,



#10 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,430 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:12:33 AM

Posted 09 February 2015 - 01:31 PM

That's OK, lets do a last one.. It may take a few hours.
  • Hold down Control and click on this link to open ESET Online Scanner in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE: Sometimes if ESET finds no infections it will not create a log.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 emdawn

emdawn
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Local time:11:33 PM

Posted 09 February 2015 - 07:30 PM

The results say No Threats Found after scanning 273,122 files.  However, when I initiate Google Chrome (to go online) it still opens up 4 search tabs.  Astromenda Search, (2) Vosteran Search tabs, and a Taplika search tab. 



#12 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,430 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:12:33 AM

Posted 10 February 2015 - 12:45 PM

Ok

51a46ae42d560-malwarebytes_anti_malware.Malwarebytes Anti-Malware
  • Download MalwareBytes Anti-Malware to your desktop.
  • Double-click mbam-setup-2.0.exe to start the installation of Malwarebytes Anti-Malware.
  • Follow the instructions on your screen to complete the installation. You can find the complete installation procedure here.
  • Click the Scan Now button, a threat scan will start automatically.
  • MalwareBytes Anti-Malware will now check for the latest updates. Click Update Now if new updates are available.
  • Your computer is now being scanned, please do not use your computer during the scan.
  • If no threats were found, click View detailed log.
  • Click Export and save the log as a .txt file on your Desktop or another location.

  • If the scan detected any threats, click Apply Actions.
  • To complete any actions taken you will be prompted to restart your computer...click on Yes.
  • After reboot, start Malwarebytes Anti-Malware again and click the History Tab at the top and select Application Logs.
  • Check the box next to Scan Log. Choose the most current scan and click View.
  • Click Export and save the log as a .txt file on your Desktop or another location.
  • [/list]

  • Providing the MalwareBytes' Anti-Malware log file
  • Attach the log file you just saved to your next reply for further review.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#13 emdawn

emdawn
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Local time:11:33 PM

Posted 10 February 2015 - 05:17 PM

Malwarebytes Anti-Malware

www.malwarebytes.org
 
Scan Date: 2/10/2015
Scan Time: 4:42:57 PM
Logfile: malware.txt
Administrator: Yes
 
Version: 2.00.4.1028
Malware Database: v2015.02.10.11
Rootkit Database: v2015.02.03.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: Emily
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 341146
Time Elapsed: 30 min, 39 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#14 emdawn

emdawn
  • Topic Starter

  • Members
  • 29 posts
  • OFFLINE
  •  
  • Local time:11:33 PM

Posted 10 February 2015 - 05:18 PM

I do not notice anything weird when i use IE, only when i initiate google chrome browser.

Would it make a difference if I were to un-install google chrome and then re-install it?

Or is the Malware there and I'm just not finding it?



#15 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,430 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:12:33 AM

Posted 10 February 2015 - 05:43 PM

Some reason these tools which usually do are not finding it. We need a deeper look to get it. Have to start a new topic titled: Stubborn Astromenda Search and others..

Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users