Okay, so this one is the most "serious" I've seen with any of my computers. Here's the situation:
1- Firefox suddenly won't display anything (address bar, nav buttons, search bar, etc. At the top of the browser screen, it's just semi-transparent. \
a. I can't "customize" the screen either. If I go to menu, options and select "customize"...a new top opens called "custumize firefox"....but the page is 100% blank white
b. I have tried uninstalling Firefox and downloading and installing via IE.....same issue
c. I have disabled all add-ons......no help
2- In task manager, for a little while now I'd periodically get a com surrogate dllhost issue, where they would appear and eat up tons of CPU. I could simply kill those off
3- Task Manager continued....now EVERY time I start the computer, I get
a. a single instance of svchost.exe that eats like 800,000k of memory, non-stop. It usally isn't using any CPU though. I CAN NOT "end process". It just stays there or I
get an "access denied" even though I'm the admin
b. explorer.exe (just one) uses 100% of the CPU, at all times. I can end process, but then it really does shut down explorer. This is EVERY time and at all times.
4- I have run, both in safe mode and normal.....the following: spybot sd, tdsskiller, malware bytes, combofix. None of them have found anything.
???? As I sit here typing this, I'm looking at the task manager for that computer. The svchost oddly isn't there now....but the explorer.exe is....and it's using 99% of the cpu with just 49k of memory.
Any ideas?? I'm stumped and have some important files on here (bcked up...but I'm not sure everything I need is in the backup version)
You can watch a youtube video I shot of this at: (hope that's okay to do here?)