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Infected! Desktop hijacker and browser hijacker. Please Help.


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#1 W3REW0LF

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Posted 06 February 2015 - 02:01 PM

Please read in detail. Help needed.

 

2 Days ago I downloaded from CNet 2 programs (Mp4 to Mp3 Free File Converter) and (Wav to Mp3 Free File Converter) ...

One of them slipped passed and installed several things (first flooded my desktop with multiple icons (facebook, gmail, espn, etc etc) The other installed something called "bikiland" ? As well as PC Optimizer Pro...

 

Naturally I uninstalled the "PC Optimizer Pro" through standard windows 7 add remove programs...

Next boot up... I was faced with a black screen and a pop up in the corner for "Optimizer Pro" of course stating it found random huge number of problems and to click to sign up and pay for the product...

I closed it's pop up, and figured out I could open Task manager and verified that Explorer.exe actually is running...

This is placing a black screen over my icons and start bar... (I know because I can still see my widgets) as well as when shutting back down (after attempts to rectify the problem) I would see my icons etc flash back up... this was also confirmed later that explorer is there, and running, it's simply masked by a black screen (note can see cursor)

It gets worse... Launched Firefox through Task manger and found it to be infected as well to the point that Key words such as "PC, Help, Fix, Virus, Clean, etc etc etc" all were highlighted in blue as hyper links on any page visited with pop ups on mouse over... ( I reset firefox and seemed to clear that up... I then downloaded several different programs in an attempt to fix this after reading the forums...

including:

Ccleaner, Combofix, Hitman Pro, MalwareBytes, RougeKiller, ADW Cleaner,

They found multiple entries but Combofix found an interesting entry, as well as Hitmanpro...

Combo fix found [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0) "

Among other things, as well as entries from both linking to "Pc Optimizer Pro" and "Bikiland" ?

RougeKiller Found This entry... of interest among other things that it removed. See attachment.

Well it gets worse after running above programs in safe mode, etc... and booting back up normally I was then faced with no longer being able to Crtl Shift Esc for Task Manager or Crtl Alt Delete! (Note Crtl Alt Delete came with an error once) never popped again... not sure exactly what it said...

But wait there's more!

So after booting up in safemode and re running the above programs in various combinations of frustration and madness... I am now left permenently on normal boot up of Simply a black screen with a mouse cursor. Can't do anything else... Task manager and Run Are no longer accesible... just the black cover up screen and my mouse cursor...

I have sensitive legal information on my computer that I can not afford to lose... and like an ass I did not create any restore points (Zero Nada) There is no restore points to go back to. CCleaner made one on it's first attempt before I lost the use of tsk manager during the normal boot up black screen issue.

I am hung drawn and quartered and desperate for assistance. I also am concerned at this point that there may be a root kit... and or I have been back doored.

I don't have any money or a device to back up my data onto... So I simply need to fix this.

 

Thank you, Help needed.

Attached Files



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#2 W3REW0LF

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Posted 06 February 2015 - 02:42 PM

I apologize this is not a bump but an update:

Ccleaner after selecting the "Bikiland" Registry entry in startup and disabling it, now blocks temporarily this virus activity for about 30 seconds after normal boot up... so I know it's attached to that... I want to give a bit more detail on what this thing is doing (That I can see) as I believe it to be new. (Also note that the registry entry for "bikiland" vanished in safe mode from Ccleaner! ???????????

It does not "hide the desktop or start bar" It masks it with a black screen... Disabling your ability to click anything beyond it. As well... it disables Access to anything! (Task manager) (Run) etc... I managed to launch Combo fix, as well as CCleaner on two separate occasions now that there is a 30 second window... and what I have observed is that it slowly siezes the machine... causing What ever activity has taken place to slow to a crawl until it can re-implement itself.

Hence it brings up the black screen again... preventing you from accessing anything except moving around your mouse cursor... and no you can not right click etc... It's just a black screen. It also was  temporarily hiding the widgets I said popped through that tipped me off to what it does... now the widgets are visible... while it does it's thing... slowly masking everthing, it's like a null full screen interface, that is a black screen. If that helps clarify... Devilishly clever. Completely has me at a stand still.

 

This bug is bad bad news.


Edited by W3REW0LF, 06 February 2015 - 02:43 PM.


#3 HelpBot

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#4 HelpBot

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