Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Found ZeroAccess


  • This topic is locked This topic is locked
4 replies to this topic

#1 jxm1092

jxm1092

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:12:45 AM

Posted 05 February 2015 - 07:54 PM

I recently was instructed to create another post about finding ZeroAccess and reference my other post here:

 

http://www.bleepingcomputer.com/forums/t/565155/ads-by-randomprice-adware/#entry3613691

 

Any help would be greatly appreciated. Thank you.



BC AdBot (Login to Remove)

 


#2 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,213 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:01:45 AM

Posted 05 February 2015 - 08:15 PM

Ok, so you still need to follow the Prep Guide as instructed in Post 7 of that other topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 73,213 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:01:45 AM

Posted 07 February 2015 - 12:29 PM

Now you need to post the FRST log in the new topic in the last step of the guide so our techs can review it.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 jxm1092

jxm1092
  • Topic Starter

  • Members
  • 26 posts
  • OFFLINE
  •  
  • Local time:12:45 AM

Posted 07 February 2015 - 12:36 PM

I'm confused...I just posted the FRST log from today in this post. Are you telling me to create another new post with the exact same info?

#5 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,399 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:01:45 AM

Posted 07 February 2015 - 06:45 PM

Yes, you were supposed to create a new topic for your FRST log(s) in the Virus, Trojan, Spyware, and Malware Removal Logs forum as they are not permitted in this forum.

Please go here, click on the Follow this topic button in the upper right corner and select Immediate Notification to subscribe to that topic so you are notified when a helper replies.

Now that your new topic is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the information or any log(s) you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take several days to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers but your topic will be reviewed and answered as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

I advise checking your new topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, please follow Step One and CLICK the link so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

If you are still confused, please PM me or another Moderator.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users