Yes, you were supposed to create a new topic for your FRST log(s) in the Virus, Trojan, Spyware, and Malware Removal Logs forum
as they are not permitted
in this forum.
Please go here
, click on the Follow this topic
button in the upper right corner and select Immediate Notification
to subscribe to that topic so you are notified when a helper replies.
Now that your new topic is posted, you should NOT make further changes to your computer
(install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere
. Doing so can result in system changes which may not show in the information or any log(s) you already posted. Further, any modifications you make on your own may cause confusion
for the member assisting you and could complicate the malware removal process or make things worst
which would extend the time it takes to clean your computer.
From this point on the Malware Response Team should be the only members that you take advice from
, until they have verified your log as clean.Please be patient. It may take several days to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers but your topic will be reviewed and answered as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.
I advise checking your new topic once a day for responses as the e-mail notification system is unreliable.If HelpBot replies to your topic, please follow Step One and CLICK the link so it will report your topic to the team members.
To avoid confusion, I am closing this topic.
If you are still confused, please PM me or another Moderator.