I have built a PC and it has been running perfectly until today. I have windows 8.1 installed and I seem to have a bad virus that will not allow me to boot onto the desktop in normal mode. When I type in my username password I get two black screens with a white mouse cursor. I am able to run the task manager but that is it. I am able to boot to my desktop in safe mode.
This happened today when I got some malware after downloading a free software from CNET. I had a bunch of spamware after the download so I decided to download some anti malware software. I downloaded admcleaner and ran a scan. Once the scan was done it prompted me to "restart my computer to successfully erase the malware" I did so and upon the next restart I was stuck with black screens with simply a mouse cursor. I did a hard restart and the same thing happens.
Can anyone please help me with this problem? I have run a Mcafee virus scan and found nothing, I have also ran a malwarebytes anit malware scan and found nothing. I need to get this computer back up and running.
Edited by hamluis, 06 February 2015 - 07:54 AM.
Moved from Win 8 to Am I Infected - Hamluis.