Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

yac cleaner (malware)


  • Please log in to reply
3 replies to this topic

#1 poliza

poliza

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Gender:Female
  • Local time:12:02 PM

Posted 05 February 2015 - 03:31 PM

Must block this site from install their software at our labtop because it is a malware or that we called a trojan.
On january 2015 there was 3 times I found their yac at my labtop and it bring a problem to me.
My ltop became low memory and always shutdown it self and then windows ask for start up repair launch and 2 times my labtop cant restart.
I dont know what to do to block this company to install their malware at my ltop.
Some one here.. pls help.

Edit: Topic moved from Windows 10 to the more appropriate forum. ~ Animal

BC AdBot (Login to Remove)

 


m

#2 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


  • Banned
  • 5,180 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:02 PM

Posted 05 February 2015 - 03:47 PM

Step 1: Minitoolbox.
 
Please download MINITOOLBOX and run it.



Checkmark following boxes:


Flush DNS
Reset FF proxy Settings
Reset Ie Proxy Settings
Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.
 
Step 2: Junkware Removal Tool.
 
Please download Junkware Removal Tool and save it on your desktop.

  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Please post the JRT log.

Step 3: Adware Cleaner.
 
Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

Step 4: Adware Removal Tool.
 
Download Adware removal tool to your desktop, right click the icon and select Run as Administrator.

LOr0Gd7.png

Hit Ok.

sYFsqHx.png

Hit next make sure to leave all items checked, for removal.

8NcZjGc.png


The Program will close all open programs to complete the removal, so save any work and hit OK. Then hit OK after the removal process is complete,  then OK again to finish up. Post log generated by tool.
 
Step 5: Malwarebytes AntiRootkit
 
 
Download Malwarebytes Anti-Rootkit to your desktop.
  • Double-click the icon to start the tool.
  • It will ask you where to extract make sure it is on the desktop.
  • Malwarebytes Anti-Rootkit needs to be run from an account with admin rights.
  • Click next to continue.
  • Then Click Update
  • Once the update is Finished select Next then Scan.
  • If no malware has been found, at the end of scan select Exit
  • If an infection was found, make sure to select all items and click Cleanup.
  • Reboot your machine.
  • Open the MBAR folder and paste the content of the following into your next reply:
  • mbar-log-{date} (xx-xx-xx).txt
  • system-log.txt

[/*]

Step 6: Security Check Log.
 
Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document

 
Step 7: Report
 
Tell me how the machine is performing, and if you need help performing any steps. Also post all requested logs.


 



#3 boopme

boopme

    To Insanity and Beyond


  • Global Moderator
  • 72,173 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:NJ USA
  • Local time:11:02 PM

Posted 05 February 2015 - 08:00 PM

Hello Yet Another Cleaner (YAC) is NOT malware but just a poor AV/Malware tool.

The above tools will not remove it correctly. Though MBAM's regular tool will do a better job.

You can read more here
http://www.bleepingcomputer.com/forums/t/520199/what-is-the-application-yet-another-cleaner/

The correct way to remove most programs and many toolbars is to use Add/Remove Programs or Programs and Features in Control Panel, so always check there first. Important! Reboot when done and delete the Program folder if it still exists.

Alternatively, you can use a third-party utility like Revo Uninstaller Free or Portable and follow these instructions for using it. Revo provides a listing of all installed software by installation date and when removing a program, Revo does a more comprehensive job of searching for and removing related registry entries, files and folders.

Note: With some programs it's easier to uninstall after booting into safe mode which is designed to start Windows with minimal drivers and running processes to diagnose problems with your computer. In safe mode many programs and their related services that normally start when Windows starts will not run. Since that is the case, it also means there are less processes which can interfere with uninstalling a program.

Keep in mind that not all programs show up in Add/Remove Programs or Programs and Features. Some will have their own uninstaller, which can be found in the program's folder. This is by design as some vendors write installation routines so their program will not be included in the Add/Remove list. If the program is not listed in Add/Remove or Programs and Features, look for an uninstall icon (shortcut) from within its program group. Click on StartBtn.gif > All Programs (or Program Files), look for the program folder by name, open it and use the program's uninstaller. If it's not there, the next step would be to open Window's Explorer, manually navigate to the program's folder itself, look for an uninstaller file (i.e. uninstall.exe) and double-click on it to run.

If the above does not work, I found the following support information for the vendor (Woodtale Technology).
Support e-mail: isafe@woodtalesoft.com
Support phone: 3233063136 .. thx quietman7 for the removal data.

Edited by boopme, 05 February 2015 - 08:03 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#4 InadequateInfirmity

InadequateInfirmity

    I Gots Me A Certified Edumication


  • Banned
  • 5,180 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:02 PM

Posted 05 February 2015 - 08:37 PM

There may be other issues as well, I would suggest that you run through the programs I posted. Especially if you never have done so, since you mentioned low memory and the machine shutting off. :)

 

Although your machine your choice.


Edited by InadequateInfirmity, 05 February 2015 - 08:37 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users