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Intelli Term Adware and Redirect (Can't Remove)


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11 replies to this topic

#1 starblazers

starblazers

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Posted 05 February 2015 - 02:32 PM

Hi,

 

My PC runs Windows 7 (64-Bit Version).  This morning I tried to download a Free PDF to JPG file converter from Download.com.  During the installation process, I think I may have clicked something I shouldn't have (stupid unnecessary add-ons!).  As a result, something called Intelli Term Version 1.10.0.8 was installed to my computer.  Now, when I browse forums, I see certain words bolded or underlined that produce roll-over ads when I run my mouse over them.

 

Also, when clicking on links now, sometimes a new tab will open and an ad page will attempt to load.  This happened, for example, the first time I attempted to download FRST64 as per the Preparation Guide instructions.  It took me to what looked like the proper page that says, "If your download doesn't begin..." I didn't click anything on that page, but then a pop-up download box appeared and without checking to see if it matched the image in the guide, I clicked to download it, and it downloaded something called setup.exe.  I have AVGFree 2015 installed, and it told me that what I downloaded was Adware AdPlugin.CJT.  I told it to fix/heal/protect and it seems to have healed it and stuck it in the Virus Vault.

I tried downloading FRST64 again, and this time, it worked.  Same as before, except this time, FRST64 downloaded and there was no alert from AVGFree 2015.  I ran the program as instructed and my results are included and attached as instructed by the Guide.

 

So, the gist of it is, I think my PC is infected with an adware/redirect virus/program.  I tried to Uninstall Intelli Term, but it doesn't seem to do anything, and it doesn't seem to want to leave.  Any help and/or advise you can give me in dealing with this problem will be greatly appreciated.

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 04-02-2015 01
Ran by Owner (administrator) on OWNER-PC on 05-02-2015 13:58:06
Running from C:\Users\Owner\Desktop
Loaded Profiles: Owner (Available profiles: Owner)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgcsrva.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgui.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe
(Intelli Term) C:\Program Files (x86)\IntelliTerm_1.10.0.8\Service\itsvc.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Intelli Term) C:\Users\Owner\AppData\Local\Temp\~nsu.tmp\Au_.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [NvBackend] => C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe [1796056 2014-08-19] (NVIDIA Corporation)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2015\avgui.exe [3667472 2014-12-18] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [157480 2014-10-15] (Apple Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\ssv.dll (Oracle Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\jp2ssv.dll (Oracle Corporation)
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

FireFox:
========
FF ProfilePath: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\u26y960e.default
FF DefaultSearchEngine: Google
FF Homepage: about:newtab
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_16_0_0_296.dll ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @videolan.org/vlc,version=2.1.5 -> C:\Program Files\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_296.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @java.com/DTPlugin,version=11.31.2 -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.31.2 -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @nvidia.com/3DVision -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll (NVIDIA Corporation)
FF Plugin-x32: @nvidia.com/3DVisionStreaming -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll (NVIDIA Corporation)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Extension: DownloadHelper - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\u26y960e.default\Extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d} [2014-12-11]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe [3432976 2014-12-18] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe [298080 2014-12-18] (AVG Technologies CZ, s.r.o.)
R2 itsvc_1.10.0.8; C:\Program Files (x86)\IntelliTerm_1.10.0.8\Service\itsvc.exe [278608 2015-01-21] (Intelli Term)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2014-05-02] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [153368 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [260888 2014-12-08] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [203544 2014-11-18] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [243480 2014-08-28] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [313624 2014-07-18] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [124184 2014-10-05] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [31512 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [274200 2014-10-10] (AVG Technologies CZ, s.r.o.)
R1 itnfd_1_10_0_8; C:\Windows\System32\drivers\itnfd_1_10_0_8.sys [58232 2015-01-21] (Intelli Term)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-02-05 13:58 - 2015-02-05 13:58 - 00007313 _____ () C:\Users\Owner\Desktop\FRST.txt
2015-02-05 13:57 - 2015-02-05 13:58 - 00000000 ____D () C:\FRST
2015-02-05 13:02 - 2015-02-05 13:02 - 02131968 _____ (Farbar) C:\Users\Owner\Desktop\FRST64.exe
2015-02-05 10:53 - 2015-02-05 10:53 - 00000000 ____D () C:\Users\Owner\AppData\Local\Free_PDF_Solutions
2015-02-05 10:48 - 2015-02-05 10:48 - 00001334 _____ () C:\Users\Public\Desktop\Free PDF to JPG Converter.lnk
2015-02-05 10:48 - 2015-02-05 10:48 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Free PDF to JPG Converter
2015-02-05 10:48 - 2015-02-05 10:48 - 00000000 ____D () C:\Program Files (x86)\Free PDF Solutions
2015-02-05 10:47 - 2015-02-05 10:47 - 00000000 ____D () C:\Users\Owner\AppData\Roaming\Free PDF Solutions
2015-02-05 10:47 - 2015-02-05 10:47 - 00000000 ____D () C:\Program Files (x86)\IntelliTerm_1.10.0.8
2015-02-05 10:47 - 2015-02-05 10:46 - 16394253 _____ (Free PDF Solutions) C:\Users\Owner\Downloads\pdftojpg_setup.exe
2015-01-26 22:17 - 2015-01-26 22:17 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2015-01-21 14:50 - 2015-01-21 14:50 - 00058232 _____ (Intelli Term) C:\Windows\system32\Drivers\itnfd_1_10_0_8.sys
2015-01-18 05:22 - 2015-01-28 08:47 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2015-01-18 05:22 - 2015-01-18 05:22 - 00000000 ____D () C:\ProgramData\Mozilla
2015-01-14 09:01 - 2014-12-18 22:30 - 00265216 _____ (Microsoft Corporation) C:\Windows\system32\WebClnt.dll
2015-01-14 09:01 - 2014-12-18 22:30 - 00225792 _____ (Microsoft Corporation) C:\Windows\system32\profsvc.dll
2015-01-14 09:01 - 2014-12-18 22:30 - 00109056 _____ (Microsoft Corporation) C:\Windows\system32\davclnt.dll
2015-01-14 09:01 - 2014-12-18 22:30 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\profprov.dll
2015-01-14 09:01 - 2014-12-18 22:03 - 00210432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WebClnt.dll
2015-01-14 09:01 - 2014-12-18 22:03 - 00087552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\davclnt.dll
2015-01-14 09:01 - 2014-12-18 20:53 - 00142336 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxdav.sys
2015-01-14 09:01 - 2014-12-12 01:07 - 05553080 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-01-14 09:01 - 2014-12-12 01:07 - 00693176 _____ (Microsoft Corporation) C:\Windows\system32\winload.efi
2015-01-14 09:01 - 2014-12-12 01:05 - 00617384 _____ (Microsoft Corporation) C:\Windows\system32\winresume.efi
2015-01-14 09:01 - 2014-12-12 00:45 - 03977656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2015-01-14 09:01 - 2014-12-12 00:45 - 03921848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2015-01-14 09:01 - 2014-12-11 12:47 - 00087040 _____ (Microsoft Corporation) C:\Windows\system32\TSWbPrxy.exe
2015-01-14 09:01 - 2014-12-05 23:31 - 00303616 _____ (Microsoft Corporation) C:\Windows\system32\nlasvc.dll
2015-01-14 09:01 - 2014-12-05 23:31 - 00223744 _____ (Microsoft Corporation) C:\Windows\system32\ncsi.dll
2015-01-14 09:01 - 2014-12-05 23:18 - 00162304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncsi.dll
2015-01-14 09:01 - 2014-12-05 23:18 - 00052224 _____ (Microsoft Corporation) C:\Windows\SysWOW64\nlaapi.dll
2015-01-14 09:01 - 2014-10-28 21:16 - 00619056 _____ (Microsoft Corporation) C:\Windows\system32\winload.exe
2015-01-14 09:01 - 2014-08-18 22:05 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2015-01-14 09:01 - 2014-08-18 22:05 - 00063488 _____ (Microsoft Corporation) C:\Windows\system32\setbcdlocale.dll
2015-01-14 09:01 - 2014-07-06 21:06 - 00058880 _____ (Microsoft Corporation) C:\Windows\system32\appidapi.dll
2015-01-14 09:01 - 2014-07-06 21:06 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\appidsvc.dll
2015-01-14 09:01 - 2014-07-06 20:40 - 00050688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\appidapi.dll
2015-01-14 09:01 - 2014-07-06 20:04 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\appid.sys
2015-01-14 09:01 - 2014-06-27 19:21 - 00533200 _____ (Microsoft Corporation) C:\Windows\system32\winresume.exe
2015-01-14 09:01 - 2014-06-27 19:21 - 00457400 _____ (Microsoft Corporation) C:\Windows\system32\ci.dll

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-02-05 13:29 - 2014-12-08 11:13 - 00000374 _____ () C:\Windows\Tasks\WpsNotifyTask_Owner.job
2015-02-05 13:26 - 2014-12-08 11:13 - 00000374 _____ () C:\Windows\Tasks\WpsUpdateTask_Owner.job
2015-02-05 13:12 - 2014-12-06 10:10 - 01243039 _____ () C:\Windows\WindowsUpdate.log
2015-02-05 13:06 - 2009-07-13 23:45 - 00029120 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-02-05 13:06 - 2009-07-13 23:45 - 00029120 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-02-05 11:25 - 2014-12-11 16:28 - 00000000 ____D () C:\Users\Owner\AppData\Roaming\Jarte
2015-02-05 09:43 - 2014-12-11 16:09 - 00000000 ____D () C:\ProgramData\MFAData
2015-02-05 08:35 - 2009-07-14 00:13 - 00781298 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-02-05 08:31 - 2014-12-09 12:50 - 00000000 ____D () C:\ProgramData\NVIDIA
2015-02-05 08:31 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-02-05 08:31 - 2009-07-13 23:51 - 00032038 _____ () C:\Windows\setupact.log
2015-01-31 11:03 - 2014-12-14 09:56 - 00000000 ____D () C:\Users\Owner\dwhelper
2015-01-31 10:04 - 2014-12-12 12:29 - 00000974 _____ () C:\Users\Owner\AppData\Roaming\wklnhst.dat
2015-01-30 08:40 - 2014-12-11 17:35 - 00000000 ____D () C:\ProgramData\Oracle
2015-01-30 08:39 - 2014-12-11 17:36 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll
2015-01-30 08:39 - 2014-12-11 17:35 - 00000000 ____D () C:\Program Files (x86)\Java
2015-01-29 19:02 - 2014-12-11 18:58 - 00000000 ____D () C:\Users\Owner\AppData\Roaming\vlc
2015-01-29 16:10 - 2014-12-11 17:22 - 00000000 ____D () C:\Users\Owner\AppData\Local\Adobe
2015-01-29 16:10 - 2014-12-08 11:05 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-01-29 16:10 - 2014-12-08 11:05 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-01-24 14:57 - 2014-12-12 12:29 - 00000000 ____D () C:\Users\Owner\AppData\Roaming\Template
2015-01-24 14:57 - 2009-07-14 00:32 - 00000000 ____D () C:\Windows\system32\FxsTmp
2015-01-15 09:14 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache
2015-01-14 23:28 - 2014-12-06 12:21 - 00000000 ____D () C:\Windows\system32\MRT
2015-01-14 23:26 - 2014-12-06 12:21 - 113365784 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

==================== Files in the root of some directories =======

2014-12-12 12:29 - 2015-01-31 10:04 - 0000974 _____ () C:\Users\Owner\AppData\Roaming\wklnhst.dat

Some content of TEMP:
====================
C:\Users\Owner\AppData\Local\Temp\jre-8u31-windows-au.exe


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-02-03 08:47

==================== End Of Log ============================

 

Attached File  Addition.txt   17.59KB   2 downloads



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#2 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
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  • Location:Greenup, Ill USA
  • Local time:01:38 PM

Posted 05 February 2015 - 03:15 PM

Hello starblazers,

  • Welcome to Bleeping Computer.
  • My name is fireman4it and I will be helping you with your Malware problem.

    Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools.
      
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing.
      
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean".
  • In the upper right hand corner of the topic you will see a button called Follow This Topic.I suggest you click it and select Immediate E-Mail notification and click on Follow This Topic. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

      
  • Finally, please reply using the Post  button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply, unless they do not fit into the post.
  •   I will be analyzing your log. I will get back to you with instructions.

 

 

1.

Uninstalling A Program Through "add/remove"

Click "start" on the taskbar and then click on the "Control Panel" icon.
Please doubleclick the "Add or Remove Programs" icon
A list of programs installed will be "populated" this may take a bit of time.
If they exist, uninstall the following by clicking on the following entries and selecting "remove":

Intelli Term 1.10.0.8

Additional instructions can be found here if needed.

 

 

2.

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool .
  • Click on the Scan button.
  • AdwCleaner will begin to scan your computer.
  • After the scan has finished...
  • Click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.

 

3.

Please run FRST again and posr the new FRST.txt

 

 

Things to include in your next reply::

AdwCleaner log

FRST.txt

How is the computer running now?


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#3 starblazers

starblazers
  • Topic Starter

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Posted 05 February 2015 - 03:49 PM

Hi,

 

I'm stuck on Step 1.  I can't get it to uninstall.  I tried to uninstall it via the Control Panel before posting my first post.  I didn't have an Add/Remove Programs icon, but there was a "Programs and Features" icon.  I double-clicked on that and another menu came up with a list of programs.  I highlighted Intelli Term 1.10.0.8 and clicked on the Uninstall button above that list.  It did nothing.  I waited and waited, but it didn't seem to be doing anything.  I went out of Control Panel and tried again, and a notification box appeared that read "Please wait until the current program is finished uninstalling or being changed."

 

Since you instructed me to do so, though, I tried again just now.  Same results, that little notification box appeared again.  It either thinks it's trying to uninstall, or it just doesn't want to leave.

 

Should I continue with the remaining steps, or do I need to get that removed first?  If so, how?  The normal method doesn't appear to be working.



#4 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
  • 13,512 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Greenup, Ill USA
  • Local time:01:38 PM

Posted 05 February 2015 - 04:08 PM

You have unwanted programs on your computer system that should be removed.
I recommend using the following program to do this because it is good at removing any stray remnants that uninstallers often leave behind.

1. Please download REVO UNINSTALLER
and save it on your computer.

2. Install Revo Uninstaller on your computer system.

3. Once the program is installed start the program and insure the uninstaller tab is active. (See image below)

revo-main-menu.png

Icons from all your installed programs will appear alphabetically in the main window.

4. Right click the program you wish to uninstall by selecting the program's icon in the main window.
A menu will appear such as that shown below.

revo-uninstall.png

5. Next, choose Uninstall from this menu.

A confirmation from the program you wish to uninstall will appear on your screen, such as the one shown in the image below.

6. Please choose YES that you wish to uninstall the program.

revo-confirm.png

By default, Revo Uninstaller will be set to Moderate uninstall Mode.
Please change it to Advanced by clicking the radio button near Advanced as shown below and then click the NEXT button.

revo-advanced1.png

7. Next, you will see this screen where a system restore back up is made.

uninstall-1.png

The program's built in uninstaller will appear on screen, confirm removal and the uninstall procedure will begin.

confirm.png

The program you uninstalled will confirm it has been uninstalled and may ask for user feedback as shown below. It is really your choice if you wish to take the time to answer their survey, however it is not important if you do or not and you can skip it by clicking NO

uninstall-complete.png

If you are told to reboot to complete the uninstall, choose NO! We still have other things we need to remove from your computer using Revo Uninstaller's other features.

8. Once the program has been successfully uninstalled, click the NEXT button.

next-button.png

Revo Uninstaller will scan your computer for leftover information, files and registry entries.

leftover-info.png

If any registry entries are found, Revo Uninstaller will list those in BOLD text as shown below.

leftover-registry.png

It is safe to remove those entries as they are often only associated with the program you have just removed from your computer system.

9. Look for the Select All button and click it.
All the BOLD entries should now be checked off like shown in the image below.

select-all.png

Look for the DELETE button and click it.
When asked to confirm the deletion, click YES

confirm-delete-registry.png

When finished click the Next button.

Revo may confirm the uninstall is complete and offer a FINISH button. This means the program has been successfully uninstalled and no further action is needed.

If however, any leftover files and folders are found those will be presented. If you want to get rid of them click Select All then Delete.
This will remove those and send them to your RECYCLE BIN. The image below shows Revo Uninstaller asking for your confirmation, before sending them to the recycle bin, simply choose the Yes Button and away they go to the trash. You can then either retrieve them or clean your recycle bin permanently removing them from your computer system.

revo5.png

You can use Revo Uninstaller to remove other unwanted programs from your computer by performing the above procedures for each one.

 

 

Try using this and see if it works.


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ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#5 starblazers

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Posted 05 February 2015 - 04:40 PM

That appears to have removed it.  I am not seeing highlighted roll-over ads when I look at this forum now and it doesn't appear to be in the list of programs in Control Panel.  Should I do steps 2 and 3 now, download and run AdwCleaner and then run FRST64 again?



#6 fireman4it

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Posted 05 February 2015 - 04:47 PM

yes adwcleaner will remove any other junkware and I want see if the infection is still present hand hiding.


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#7 starblazers

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Posted 05 February 2015 - 05:17 PM

So far, so good.  The roll-over ads aren't appearing on either this forum or another one I frequent.  Haven't had another tab opening up yet, but I haven't tested that too much.  I'll do that some more tonight to see if anything else pops up.  In the meantime, here are the AdwCleaner and new FRST64 results.

 

# AdwCleaner v4.110 - Logfile created 05/02/2015 at 16:57:10
# Updated 05/02/2015 by Xplode
# Database : 2015-02-05.2 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Owner - OWNER-PC
# Running from : C:\Users\Owner\Desktop\AdwCleaner.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKCU\Software\InstallCore
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17496


-\\ Mozilla Firefox v35.0.1 (x86 en-US)


*************************

AdwCleaner[R0].txt - [940 bytes] - [05/02/2015 16:53:47]
AdwCleaner[S0].txt - [827 bytes] - [05/02/2015 16:57:10]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [885  bytes] ##########
 

 

 

 

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 04-02-2015 01
Ran by Owner (administrator) on OWNER-PC on 05-02-2015 17:10:35
Running from C:\Users\Owner\Desktop
Loaded Profiles: Owner (Available profiles: Owner)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: FF)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgcsrva.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgui.exe
(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [NvBackend] => C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe [1796056 2014-08-19] (NVIDIA Corporation)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [1022152 2014-12-19] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [AVG_UI] => C:\Program Files (x86)\AVG\AVG2015\avgui.exe [3667472 2014-12-18] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [157480 2014-10-15] (Apple Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\ssv.dll (Oracle Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\jp2ssv.dll (Oracle Corporation)
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254

FireFox:
========
FF ProfilePath: C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\u26y960e.default
FF DefaultSearchEngine: Google
FF Homepage: about:newtab
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_16_0_0_296.dll ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @videolan.org/vlc,version=2.1.5 -> C:\Program Files\VideoLAN\VLC\npvlc.dll (VideoLAN)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_296.dll ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF Plugin-x32: @java.com/DTPlugin,version=11.31.2 -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.31.2 -> C:\Program Files (x86)\Java\jre1.8.0_31\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @nvidia.com/3DVision -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll (NVIDIA Corporation)
FF Plugin-x32: @nvidia.com/3DVisionStreaming -> C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll (NVIDIA Corporation)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Extension: DownloadHelper - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\u26y960e.default\Extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d} [2014-12-11]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe [3432976 2014-12-18] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe [298080 2014-12-18] (AVG Technologies CZ, s.r.o.)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2014-05-02] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R1 Avgdiska; C:\Windows\System32\DRIVERS\avgdiska.sys [153368 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdrivera.sys [260888 2014-12-08] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHA; C:\Windows\System32\DRIVERS\avgidsha.sys [203544 2014-11-18] (AVG Technologies CZ, s.r.o.)
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [243480 2014-08-28] (AVG Technologies CZ, s.r.o.)
R0 Avgloga; C:\Windows\System32\DRIVERS\avgloga.sys [313624 2014-07-18] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [124184 2014-10-05] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [31512 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [274200 2014-10-10] (AVG Technologies CZ, s.r.o.)
S1 itnfd_1_10_0_8; system32\drivers\itnfd_1_10_0_8.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-02-05 17:10 - 2015-02-05 17:10 - 00007300 _____ () C:\Users\Owner\Desktop\FRST.txt
2015-02-05 17:09 - 2015-02-05 17:09 - 00000964 _____ () C:\Users\Owner\Desktop\AdwCleaner[S0].txt
2015-02-05 17:09 - 2015-02-05 17:09 - 00000000 ____D () C:\Users\Owner\Desktop\New folder
2015-02-05 16:53 - 2015-02-05 16:57 - 00000000 ____D () C:\AdwCleaner
2015-02-05 16:52 - 2015-02-05 16:52 - 02112512 _____ () C:\Users\Owner\Desktop\AdwCleaner.exe
2015-02-05 16:25 - 2015-02-05 16:25 - 00001268 _____ () C:\Users\Owner\Desktop\Revo Uninstaller.lnk
2015-02-05 16:25 - 2015-02-05 16:25 - 00000000 ____D () C:\Program Files (x86)\VS Revo Group
2015-02-05 16:24 - 2015-02-05 16:24 - 02623656 _____ (VS Revo Group Ltd.) C:\Users\Owner\Desktop\revosetup.exe
2015-02-05 13:57 - 2015-02-05 17:10 - 00000000 ____D () C:\FRST
2015-02-05 13:02 - 2015-02-05 13:02 - 02131968 _____ (Farbar) C:\Users\Owner\Desktop\FRST64.exe
2015-02-05 10:53 - 2015-02-05 10:53 - 00000000 ____D () C:\Users\Owner\AppData\Local\Free_PDF_Solutions
2015-02-05 10:48 - 2015-02-05 10:48 - 00001334 _____ () C:\Users\Public\Desktop\Free PDF to JPG Converter.lnk
2015-02-05 10:48 - 2015-02-05 10:48 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Free PDF to JPG Converter
2015-02-05 10:48 - 2015-02-05 10:48 - 00000000 ____D () C:\Program Files (x86)\Free PDF Solutions
2015-02-05 10:47 - 2015-02-05 10:47 - 00000000 ____D () C:\Users\Owner\AppData\Roaming\Free PDF Solutions
2015-02-05 10:47 - 2015-02-05 10:46 - 16394253 _____ (Free PDF Solutions) C:\Users\Owner\Downloads\pdftojpg_setup.exe
2015-01-26 22:17 - 2015-01-26 22:17 - 00000000 ____D () C:\Program Files (x86)\Mozilla Firefox
2015-01-18 05:22 - 2015-01-28 08:47 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service
2015-01-18 05:22 - 2015-01-18 05:22 - 00000000 ____D () C:\ProgramData\Mozilla
2015-01-14 09:01 - 2014-12-18 22:30 - 00265216 _____ (Microsoft Corporation) C:\Windows\system32\WebClnt.dll
2015-01-14 09:01 - 2014-12-18 22:30 - 00225792 _____ (Microsoft Corporation) C:\Windows\system32\profsvc.dll
2015-01-14 09:01 - 2014-12-18 22:30 - 00109056 _____ (Microsoft Corporation) C:\Windows\system32\davclnt.dll
2015-01-14 09:01 - 2014-12-18 22:30 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\profprov.dll
2015-01-14 09:01 - 2014-12-18 22:03 - 00210432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WebClnt.dll
2015-01-14 09:01 - 2014-12-18 22:03 - 00087552 _____ (Microsoft Corporation) C:\Windows\SysWOW64\davclnt.dll
2015-01-14 09:01 - 2014-12-18 20:53 - 00142336 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\mrxdav.sys
2015-01-14 09:01 - 2014-12-12 01:07 - 05553080 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-01-14 09:01 - 2014-12-12 01:07 - 00693176 _____ (Microsoft Corporation) C:\Windows\system32\winload.efi
2015-01-14 09:01 - 2014-12-12 01:05 - 00617384 _____ (Microsoft Corporation) C:\Windows\system32\winresume.efi
2015-01-14 09:01 - 2014-12-12 00:45 - 03977656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2015-01-14 09:01 - 2014-12-12 00:45 - 03921848 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2015-01-14 09:01 - 2014-12-11 12:47 - 00087040 _____ (Microsoft Corporation) C:\Windows\system32\TSWbPrxy.exe
2015-01-14 09:01 - 2014-12-05 23:31 - 00303616 _____ (Microsoft Corporation) C:\Windows\system32\nlasvc.dll
2015-01-14 09:01 - 2014-12-05 23:31 - 00223744 _____ (Microsoft Corporation) C:\Windows\system32\ncsi.dll
2015-01-14 09:01 - 2014-12-05 23:18 - 00162304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncsi.dll
2015-01-14 09:01 - 2014-12-05 23:18 - 00052224 _____ (Microsoft Corporation) C:\Windows\SysWOW64\nlaapi.dll
2015-01-14 09:01 - 2014-10-28 21:16 - 00619056 _____ (Microsoft Corporation) C:\Windows\system32\winload.exe
2015-01-14 09:01 - 2014-08-18 22:05 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2015-01-14 09:01 - 2014-08-18 22:05 - 00063488 _____ (Microsoft Corporation) C:\Windows\system32\setbcdlocale.dll
2015-01-14 09:01 - 2014-07-06 21:06 - 00058880 _____ (Microsoft Corporation) C:\Windows\system32\appidapi.dll
2015-01-14 09:01 - 2014-07-06 21:06 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\appidsvc.dll
2015-01-14 09:01 - 2014-07-06 20:40 - 00050688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\appidapi.dll
2015-01-14 09:01 - 2014-07-06 20:04 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\appid.sys
2015-01-14 09:01 - 2014-06-27 19:21 - 00533200 _____ (Microsoft Corporation) C:\Windows\system32\winresume.exe
2015-01-14 09:01 - 2014-06-27 19:21 - 00457400 _____ (Microsoft Corporation) C:\Windows\system32\ci.dll

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-02-05 17:08 - 2009-07-13 23:45 - 00029120 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-02-05 17:08 - 2009-07-13 23:45 - 00029120 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-02-05 17:05 - 2009-07-14 00:13 - 00781298 _____ () C:\Windows\system32\PerfStringBackup.INI
2015-02-05 17:04 - 2014-12-06 10:10 - 01259153 _____ () C:\Windows\WindowsUpdate.log
2015-02-05 17:01 - 2014-12-09 12:50 - 00000000 ____D () C:\ProgramData\NVIDIA
2015-02-05 17:01 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-02-05 17:01 - 2009-07-13 23:51 - 00032094 _____ () C:\Windows\setupact.log
2015-02-05 17:00 - 2010-11-20 22:47 - 00006518 _____ () C:\Windows\PFRO.log
2015-02-05 16:31 - 2014-12-11 16:09 - 00000000 ____D () C:\ProgramData\MFAData
2015-02-05 16:29 - 2014-12-08 11:13 - 00000374 _____ () C:\Windows\Tasks\WpsNotifyTask_Owner.job
2015-02-05 16:26 - 2014-12-08 11:13 - 00000374 _____ () C:\Windows\Tasks\WpsUpdateTask_Owner.job
2015-02-05 15:50 - 2014-12-11 16:28 - 00000000 ____D () C:\Users\Owner\AppData\Roaming\Jarte
2015-01-31 11:03 - 2014-12-14 09:56 - 00000000 ____D () C:\Users\Owner\dwhelper
2015-01-31 10:04 - 2014-12-12 12:29 - 00000974 _____ () C:\Users\Owner\AppData\Roaming\wklnhst.dat
2015-01-30 08:40 - 2014-12-11 17:35 - 00000000 ____D () C:\ProgramData\Oracle
2015-01-30 08:39 - 2014-12-11 17:36 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll
2015-01-30 08:39 - 2014-12-11 17:35 - 00000000 ____D () C:\Program Files (x86)\Java
2015-01-29 19:02 - 2014-12-11 18:58 - 00000000 ____D () C:\Users\Owner\AppData\Roaming\vlc
2015-01-29 16:10 - 2014-12-11 17:22 - 00000000 ____D () C:\Users\Owner\AppData\Local\Adobe
2015-01-29 16:10 - 2014-12-08 11:05 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-01-29 16:10 - 2014-12-08 11:05 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-01-24 14:57 - 2014-12-12 12:29 - 00000000 ____D () C:\Users\Owner\AppData\Roaming\Template
2015-01-24 14:57 - 2009-07-14 00:32 - 00000000 ____D () C:\Windows\system32\FxsTmp
2015-01-15 09:14 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache
2015-01-14 23:28 - 2014-12-06 12:21 - 00000000 ____D () C:\Windows\system32\MRT
2015-01-14 23:26 - 2014-12-06 12:21 - 113365784 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe

==================== Files in the root of some directories =======

2014-12-12 12:29 - 2015-01-31 10:04 - 0000974 _____ () C:\Users\Owner\AppData\Roaming\wklnhst.dat

Some content of TEMP:
====================
C:\Users\Owner\AppData\Local\Temp\jre-8u31-windows-au.exe
C:\Users\Owner\AppData\Local\Temp\Quarantine.exe
C:\Users\Owner\AppData\Local\Temp\sqlite3.dll


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2015-02-03 08:47

==================== End Of Log ============================



#8 fireman4it

fireman4it

    Bleepin' Fireman


  • Malware Response Team
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Posted 05 February 2015 - 06:20 PM

Download attached fixlist.txt file and save it to the Desktop.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST/FRST64 and press the Fix button just once and wait.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.

 

Attached File  fixlist.txt   730bytes   3 downloads

 

Let me know how the machine running now?


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#9 starblazers

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Posted 05 February 2015 - 06:49 PM

Okay, I did as instructed.  The system did have to restart, but FRST64 didn't seem to do anything after restarting.  I still waited a bit just to be on the safe side.  Apart from logging me out of my usual websites, which I assume is a natural part of the cleaning/fixing process, there don't appear to be any oddities at the moment.  No ads, no new tabs.  Fixlog as follows:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 04-02-2015 01
Ran by Owner at 2015-02-05 18:31:39 Run:1
Running from C:\Users\Owner\Desktop
Loaded Profiles: Owner (Available profiles: Owner)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
Hosts:
S1 itnfd_1_10_0_8; system32\drivers\itnfd_1_10_0_8.sys [X]
Emptytemp:
Deletequarantine:
*****************

HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
C:\Windows\System32\Drivers\etc\hosts => Moved successfully.
Hosts was reset successfully.
itnfd_1_10_0_8 => Service deleted successfully.
"C:\FRST\Quarantine" => Removed successfully.
EmptyTemp: => Removed 723.2 MB temporary data.


The system needed a reboot.

==== End of Fixlog 18:31:55 ====



#10 fireman4it

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Posted 05 February 2015 - 07:32 PM

Hello, starblazers.

Congratulations! You now appear clean! :cool:

Are things running okay? Do you have any more questions?

System Still Slow?
You may wish to try StartupLite. Simply download this tool to your desktop and run it. It will explain any optional auto-start programs on your system, and offer the option to stop these programs from starting at startup. This will result in fewer programs running when you boot your system, and should improve preformance.
If that does not work, you can try the steps mentioned in Slow Computer/browser? Check Here First; It May Not Be Malware.

We Need to Clean Up Our Mess
 

  • Double click on adwcleaner.exe to run the tool.
  • Click on Uninstall.
  • Confirm with yes.

 

Download DelFix by Xplode and save it to your desktop.

  • Run the tool by right click on the 51a5ce45263de-delfix.png icon and Run as administrator option.
  • Make sure that these ones are checked:
    • Remove disinfection tools
    • Purge system restore
    • Reset system settings
  • Push Run.
  • The program will run for a few seconds and display a notepad report.
    Paste it for my review.

 

 

One of the most common questions found when cleaning malware is "how did my machine get infected?"

There are a variety of reasons, but the most common ones are that you are not practicing Safe Internet, you are not running the proper security software or that your computer's security settings are set too low.

Below I have outlined a series of categories that outline how you can increase the security of your computer to help reduce the chance of being infected again in the future.

Do not use P2P programs
Peer-to-peer or file-sharing programs (such as uTorrent, Limewire and Bitorrent) are probably the primary route of infection nowadays. These programs allow file sharing between users as the name(s) suggest.  It is almost impossible to know whether the file you’re downloading through P2P programs is safe.

It is therefore possible to be infected by downloading infected files via peer-to-peer programs and so I recommend that you do not use these programs. Should you wish to use them, they must be used with extreme care. Some further reading on this subject, along with included links, are as follows: "File-Sharing, otherwise known as Peer To Peer" and "Risks of File-Sharing Technology."

In addition, P2P programs facilitate cyber crime and help distribute pirated software, movies and other illegal material.

Practice Safe Internet
Another one of the main reasons people get infected in the first place is that they are not practicing Safe Internet. You practice Safe Internet when you educate yourself on how to properly use the Internet through the use of security tools and good practice. Knowing how you can get infected and what types of files and sites to avoid will be the most crucial step in keeping your computer malware free. The reality is that the majority of people who are infected with malware are ones who click on things they shouldn't be clicking on.  Whether these things are files or sites it doesn't really matter.  If something is out to get you, and you click on it, it most likely will. 

Below are a list of simple precautions to take to keep your computer clean and running securely:

  • If you receive an attachment from someone you do not know, DO NOT OPEN IT! Simple as that.  Opening attachments from people you do not know is a very common method for viruses or worms to infect your computer.
  • If you receive an attachment and it ends with a .exe, .com, .bat, or .pif do not open the attachment unless you know for a fact that it is clean.  For the casual computer user, you will almost never receive a valid attachment of this type.
  • If you receive an attachment from someone you know, and it looks suspicious, then it probably is.  The email could be from someone you know who is themselves infected with malware which is trying to infect everyone in their address book. A key thing to look out for here is: does the email sound as though it’s from the person you know? Often, the email may simply have a web link or a “Run this file to make your PC run fast” message in it.
  • If you are browsing the Internet and a popup appears saying that you are infected, ignore it!.  These are, as far as I am concerned, scams that are being used to scare you into purchasing a piece of software.  For an example of these types of pop-ups, or Foistware, you should read this article: Foistware, And how to avoid it.
    There are also programs that disguise themselves as Anti-Spyware or security products but are instead scams. Removal instructions for a lot of these "rogues" can be found here.
  • Another tactic to fool you on the web is when a site displays a popup that looks like a normal Windows message  or alert.  When you click on them, though, they instead bring you to another site that is trying to push a product on you, or will download a file to your PC without your knowledge.  You can check to see if it's a real alert by right-clicking on the window.  If there is a menu that comes up saying Add to Favorites... you know it's a fake. DO NOT click on these windows, instead close them by finding the open window on your http://en.wikipedia.org/wiki/Taskbar#Screenshots '>Taskbar, right click and chose close.
  • Do not visit pornographic websites.  I know this may bother some of you, but the fact is that a large amount of malware is pushed through these types of sites.  I am not saying all adult sites do this, but a lot do, as this can often form part of their funding.
  • When using an Instant Messaging program be cautious about clicking on links people send to you.  It is not uncommon for infections to send a message to everyone in the infected person's contact list that contains a link to an infection.  Instead when you receive a message that contains a link you should message back to the person asking if it is legit.
  • Stay away from Warez and Crack sites! As with Peer-2-Peer programs, in addition to the obvious copyright issues, the downloads from these sites are typically overrun with infections.
  • Be careful of what you download off of web sites and Peer-2-Peer networks. Some sites disguise malware as legitimate software to trick you into installing them and Peer-2-Peer networks are crawling with it. If you want to download files from a site, and are not sure if they are legitimate, you can use tools such as BitDefender Traffic Light, Norton Safe Web, or McAfee SiteAdvisor to look up info on the site and stay protected against malicious sites. Please be sure to only choose and install one of those tool bars.
  • DO NOT INSTALL any software without first reading the End User License Agreement, otherwise known as the EULA. A tactic that some developers use is to offer their software for free, but have spyware and other programs you do not want bundled with it. This is where they make their money.  By reading the agreement there is a good chance you can spot this and not install the software.
    Sometimes even legitimate programs will try to bundle extra, unwanted, software with the program you want - this is done to raise money for the program. Be sure to untick any boxes which may indicate that other programs will be downloaded.


Keep Windows up-to-date
Microsoft continually releases security and stability updates for its supported operating systems and you should always apply these to help keep your PC secure.

  • Windows XP users
    You should visit Windows Update to check for the latest updates to your system. The latest service pack (SP3) can be obtained directly from Microsoft here.
  • Windows Vista users
    You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP2) can be obtained directly from Microsoft here.
  • Windows 7 users
    You should run the Windows Update program from your start menu to access the latest updates to your operating system (information can be found here). The latest service pack (SP1) can be obtained directly from Microsoft here



Keep your browser secure
Most modern browsers have come on in leaps and bounds with their inbuilt, default security. The best way to keep your browser secure nowadays is simply to keep it up-to-date.

The latest versions of the three common browsers can be found below:


Use an AntiVirus Software
It is very important that your computer has an up-to-date anti-virus software on it which has a real-time agent running.  This alone can save you a lot of trouble with malware in the future. 
See this link for a listing of some online & their stand-alone antivirus programs: Virus, Spyware, and Malware Protection and Removal Resources, a couple of free Anti-Virus programs you may be interested in are Microsoft Security Essentials and Avast.

It is imperative that you update your Antivirus software at least once a week (even more if you wish).  If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.  If you use a commercial antivirus program you must make sure you keep renewing your subscription.  Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.

Use a Firewall
I can not stress how important it is that you use a Firewall on your computer.  Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly.

All versions of Windows starting from XP have an in-built firewall. With Windows XP this firewall will protect you from incoming traffic (i.e. hackers). Starting with Windows Vista, the firewall was beefed up to also protect you against outgoing traffic (i.e. malicious programs installed on your machine should be blocked from sending data, such as your bank details and passwords, out).

In addition, if you connect to the internet via a router, this will normally have a firewall in-built.

Some people will recommend installing a different firewall (instead of the Windows’ built one), this is personal choice, but the message is to definitely have one! For a tutorial on Firewalls and a listing of some available ones see this link: Understanding and Using Firewalls

Install an Anti-Malware program
Recommended, and free, Anti-Malware programs are Malwarebytes Anti-Malware and SuperAntiSpyware.

You should regularly (perhaps once a week) scan your computer with an Anti-Malware program just as you would with an antivirus software.

Make sure your applications have all of their updates
It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you.  Therefore, it is very important to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities (such as Adobe Reader and Java).  You can check these by visiting Secunia Software Inspector.

Follow this list and your potential for being infected again will reduce dramatically.


" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
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#11 starblazers

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Posted 05 February 2015 - 08:19 PM

Everything seems to be behaving at the moment.  I think we're good, or I will be once I check Flash, Java, and AVG Free for updates.  Thank you for your help! :)

Here is the DelFix log you requested:

 

# DelFix v10.8 - Logfile created 05/02/2015 at 20:07:59
# Updated 29/07/2014 by Xplode
# Username : Owner - OWNER-PC
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

~ Removing disinfection tools ...

Deleted : C:\FRST
Deleted : C:\Users\Owner\Desktop\AdwCleaner[S0].txt
Deleted : C:\Users\Owner\Desktop\Fixlog.txt
Deleted : C:\Users\Owner\Desktop\FRST64.exe

~ Cleaning system restore ...

Deleted : RP #23 [Windows Update | 01/15/2015 04:25:17]
Deleted : RP #24 [Scheduled Checkpoint | 01/22/2015 14:26:11]
Deleted : RP #25 [Scheduled Checkpoint | 01/30/2015 14:25:21]
Deleted : RP #26 [Installed Free PDF to JPG Converter | 02/05/2015 15:48:18]
Deleted : RP #27 [Revo Uninstaller's restore point - Intelli Term 1.10.0.8 | 02/05/2015 21:26:35]

New restore point created !

~ Resetting system settings ... OK

########## - EOF - ##########
 



#12 fireman4it

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Posted 05 February 2015 - 08:19 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

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