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Please help with encrypted files from Cryptowall 2


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2 replies to this topic

#1 jenniferwagner

jenniferwagner

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Posted 04 February 2015 - 09:06 PM

My daughters computer was infected with Cryptowall 2.0 in November 14. I was able to remove the virus.  Virus took over the ability to complete system restore, and of course, no back up!  Will we ever be able to get these files decrypted?  All of her life's pictures are on the computer.  She is a writer and all of her work from years and years is gone.  I don't want to pay the ransom, but I can't  let all of these important memories and works just disappear :/ I have been waiting and hoping a fix may come, but I am just not seeing it.  Any advice?



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#2 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 08 February 2015 - 06:11 PM

Unfortunately there will be no way for us to decrypt the files. I will close this topic but feel free to send me a Personal Message if necessary.

Edited by Oh My!, 08 February 2015 - 06:12 PM.

Gary
 
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#3 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 37,005 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:04:29 AM

Posted 08 February 2015 - 06:12 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."




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