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Update 1 of 2.. every shut down


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#1 athegn

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Posted 04 February 2015 - 01:39 PM

I have  aWin 7 64bit Home premium that shows me the update message every time I shut down.

 

Updating 1 of 2... it never gets to 2 of 2 before it does shut down!

 

this has been going on for over a week.

 

When I check Windows Update I am told my system is up to date.

 

Any advice please?



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#2 mauguilar

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Posted 04 February 2015 - 02:04 PM

WINDOWS UPDATES ARE CORRUPTED, TRY REVERTING THE UPDATES OR UNINSTALLING THEM



#3 Victoria-Joe

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Posted 05 February 2015 - 01:41 AM

When I faced this kind of problem, I upgraded the OS version, BIOS setting and scan my computer with an antivirus software. This remedy helps me. 



#4 Go The Power

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Posted 05 February 2015 - 05:00 AM

Hello,

These issues (If we are lucky) could just be from some corrupt system files. Most likely we will have to dig deeper, but it is a good starting point.

SFC /SCANNOW
  • Click on the Win7Orb_zps4dae3b32.jpg button. Inside the search box type in CMD
  • Right click on CMD => Choose Run as Administrator
  • Inside the Command Prompt windows copy and paste the following command SFC /SCANNOW
  • Please wait for this to Finish before continuing with the rest of the steps.
Convert CBS.log to CBS.txt
  • Click on the Win7Orb_zps4dae3b32.jpg button => Inside the search box copy and paste the following command:
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • Press Enter
  • Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

#5 athegn

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Posted 06 February 2015 - 04:30 PM

Hopefully this is available and is what is required:-

 

https://www.dropbox.com/s/1l1ovgadhu1u5ok/CBS.log?dl=0



#6 Go The Power

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Posted 06 February 2015 - 10:41 PM

Thank that is what I was after, this issue doesn't appear to be related to any corrupt files.
 
Now, we will try and remove the pending updates the less aggressive way.
 
Boot into the Windows RE mode: How to use the Windows 7 System Recovery Environment Command Prompt
 
Once the command Window is displayed please follow the below steps.
 
First command to enter is wmic logicaldisk get name. you will be given a similar output to:
 
X:\Sources>wmic logicaldisk get name
Name
C:
D:
E:
X:
 
Now when you are in the RE the drive letters will often move around. start with the first letter that was provided in the list and enter in the following command (for this example we will use C:\ as it is the first one)
 
dir C:\
-This will display all the folders in the root drive of C
 
Can you see a folder called C:\Windows in list?
-If you can see C:\Windows then run the DISM command as DISM /Image:C:\ /Cleanup-Image /RevertPendingActions
 
If you can not see the Windows folder move onto the next Drive letter that we obtained with wmic logicaldisk get name and type in dir <DRIVE LETTER> (replace <DRIVE LETTER> with the drive you would like to check), can you see the Windows Folder?
-If yes, enter in the following command DISM /Image:C:\ /Cleanup-Image /RevertPendingActions and changed the C to what ever Drive letter has the Windows folder
 
Its just a case of going through each drive letter that was produced from the first list until the Windows folder is found then run the DISM command on that drive




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