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Infected by Cryptowall 3.0


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#1 homelandpg

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Posted 04 February 2015 - 12:53 PM

Just got infected with Cryptowall 3.0. It encrypted my financial software, which was in my C drive, and company file, which was in my logical drive backup HDD. I ran Spyhunter 4 Walware Removal, however, the Decrypt_Instruction.HTML and Decrypt_Instruction.TXT and the URL, etc... continues to pop up every once in a while and it seems to multiple when a restart the computer. If i don't re-start the computer the associated cryptowall files don't duplicate.  I had removed most of these associated cryptowall files.  I also checked in the Registry and I don't find any of these crypto files.  I wonder if the are hiding somewhere else.

 

My question is, how can I eliminate these associated files.  I can access all my data except, the financial files.  However, I did work with Quickbooks and was able to re-install Quickbooks and recover 90% of my data.  Any advise will be greatly appreciated, Thanks. 

 

Sincerely,

homelandpg  :police:



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#2 quietman7

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Posted 04 February 2015 - 01:47 PM


A repository of all current knowledge regarding CryptoWall, CryptoWall 2.0 & CryptoWall 3.0 is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

Reading that Guide will help you understand what CryptoWall & CryptoWall 2.0 does and provide information for how to deal with it and possibly decrypt/recover your files. Cryptowall typically deletes all Shadow Volume Copies with vssadmin.exe so that you cannot restore your files via System Restore or using a program like Shadow Explorer...but it never hurts to try. At this time there is no fix tool and no way to retrieve the private key that can be used to decrypt your files without paying the ransom.

CryptoWall 3.0 uses its new TOR gateways and has an extended deadline to pay the ransome...
see After a brief hiatus malware developers release CryptoWall 3.0.

There is also a lengthy ongoing discussion in this topic: CryptoWall - new variant of CryptoDefense Support & Discussion Topic.

Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion.

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