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Unwanted files downloaded and I cannot delete them


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#1 Lumara

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Posted 03 February 2015 - 10:29 PM

After downloading what was supposed to be the latest version of Adobe Reader, I went to my download folder to install it and found dozens of file folders that won't open. The files have labels that all start with FAP followed by numbers and a letter; for example: FAP19E0, FAP24D0, FAP26B2 and names like that. I cannot open any of them because I get the message "Windows can't open this file" every time. After I tried to delete them over and over, filenames appeared like FAP29AD - Copy - Copy - Copy.tmp so apparently they just kept copying as I tried to delete them.

 

I want to get rid of them, since they are cluttering up my Download folder badly and need guidance. Thanks!


Edited by hamluis, 06 February 2015 - 05:22 PM.
Moved from Win 7 to Am I Infected - Hamluis.


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#2 boopme

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Posted 03 February 2015 - 11:05 PM

Hello Lumara, we need to get a deeper look. Please follow this Preparation Guide and post in a new topic.
Let me know if all went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Lumara

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Posted 04 February 2015 - 05:03 PM

I ran Malwarebytes last night, and was able to delete all of the unwanted photos afterwards - yay! :bananas:



#4 boopme

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Posted 04 February 2015 - 08:51 PM


ok that's great !!
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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