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Random shutdowns, and occasional boot disk errors.


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#1 Metzger4

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Posted 03 February 2015 - 10:06 PM

I recieved this new computer for christmas and all is well except for the fact that when I booted it up for the first time I got "Boot disk not found press enter" or something along those lines. Here is the computer:

 

http://www.newegg.com/Product/Product.aspx?Item=N82E16883227597&cm_re=horus-_-83-227-597-_-Product

 

In the documentation they mentioned sometimes cables can become loosened during transit. Thinking this may be the case I went inside and reseated all of the cables to the HDD and DVD on Motherboard side and their side. 

 

This seemed to help for a short while until the computer would lock up, I would get a Blue screen with a :( frownie face, and Windows must restart. I would then get those same boot errors. My concern is with the motherboards SATA controllers, or the HDD being messed up in some way. I read in another forum post about a tool called "Mini Tool Box", I downloaded it and am ready to provide information. 

 

PLEASE help. I received this computer as a christmas gift, and I had been waiting for a new computer for a very long time. It works great for the games I want to play but this has been impeding me and I worry it will crash completely.

 

Thanks for reading.



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#2 Allan

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Posted 04 February 2015 - 07:46 AM

Return the computer under warranty






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