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Reinstalling Windows 8.1


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#1 aLSONSIN

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Posted 03 February 2015 - 04:27 PM

Laptop running Windows 8.1 is running very badly.After trying various remedies, gleaned from here and

 

other sources,to no avail, have come to the conclusion that a reinstall is required.

 

Initial install was from Windows 8 disc followed by 8.1 update downloaded when it became available.

 

If I reinstall Windows 8 from the disc will I still be able to get the 8.1 update download.

 

alsonsin



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#2 Aura

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Posted 03 February 2015 - 04:45 PM

Hi aLSONSIN :)

Windows 8.1 is available via the Windows Store for every Windows 8 users. As soon as they open the Windows Store while being on Windows 8, they'll be offered to download and ugrade to Windows 8.1 for free. So yes, you can reinstall Windows 8 from the installation CD, install all its Windows Updates and then go in the Windows Store to upgrade to Windows 8.1 directly after for free.

Hopefully this answers your question!

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#3 aLSONSIN

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Posted 03 February 2015 - 04:50 PM

Thanks Aura,will go ahead and do it

 

#4 Aura

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Posted 03 February 2015 - 04:52 PM

No problem aLSONSIN :) Good luck with it!

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#5 pcwestchester

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Posted 03 February 2015 - 05:10 PM

Yes, If you have the Windows 8 CD you can install first Windows 8 and then Windows 8.1. You may be also able to get Windows 10 within a year from its release since you are already a Windows customer.



#6 aLSONSIN

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Posted 04 February 2015 - 10:34 AM

Help.

Rather than doing a full reinstall and loosing all the files I keep on the laptop decided to try a Repair as detailed in last months Computeractive.

Followed the instructions-

 

Insert Windows disc

from Charms bar click

Settings

Change Settings

Update and Recovery

Recovery

Refresh PC Without Affecting Files

 

Got onscreen message

 

"Some files are missing.YourWindows installation or recovery media will provide these files."

 

Followed by

 

"The media inserted is not  valid"

 

then notthing.

 

If I run the disc by useing the "run" command it works fine but goes straight into a full reinstall,after putting in the Product Key, which I was hoping to avoid.

 

Any ideas please


Help.

Rather than doing a full reinstall and loosing all the files I keep on gthe laptop decided to try a Repair as detailed in last months Computeractive.

Followed the instructions-

 

Insert Windows disc

from Charms bar click

Settings

Change Settings

Update and Recovery

Recovery

Refresh PC Without Affecting Files

 

Got onscreen message

 

"Some files are missing.YourWindows installation or recovery media will provide these files."

 

Followed by

 

"The media inserted is not  valid"

 

then notthing.

 

If I run the disc by useing the "run" command it works fine but goes straight into a full reinstall,after putting in the Product Key, which I was hoping to avoid.

 

Any ideas please


Edited by aLSONSIN, 04 February 2015 - 10:35 AM.


#7 Aura

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Posted 04 February 2015 - 11:09 AM

There's a way to "fix" that error with a bit of manual work. I found an article that explains you how to proceed:

http://www.gizmag.com/how-to-windows-8-pc-refresh-reset/32801/

Follow the instructions starting under Troubleshooting PC Refresh/Reset.

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#8 aLSONSIN

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Posted 04 February 2015 - 02:52 PM

Found the article and proceeded slowly.

Windows has now been writing the image for about 15 mins. and is only at 1% done.

It does say in the article that it can take several hours so i'll leave it running and hope for the best.

Will report back tomorrow whether successfull or not.

Cheers for now.



#9 Aura

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Posted 04 February 2015 - 02:55 PM

No problem. If its a laptop, make sure that its plugged in so it won't shut down during the process!

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#10 aLSONSIN

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Posted 04 February 2015 - 03:40 PM

Plugged in and running well-now at 67%

Will report tomorrow.



#11 aLSONSIN

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Posted 05 February 2015 - 07:55 AM

Help again.

Image written successfully in about 2 1/2 hrs.

When I tried to run Recover however,got the message that it required a further 11 Gb to run

but when I checked there was 22 Gb free on C drive.

33 Gb seems an awful lot.Does it sound right to you?

Dont want to start moveing/deleting files unneccesarily.



#12 Aura

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Posted 05 February 2015 - 08:30 AM

A full Windows image is quite big. The 64-bits version is a 20GB installation, so for it to raise to 33GB after all this time with the Windows Updates, it wouldn't surprise me.

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#13 aLSONSIN

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Posted 05 February 2015 - 11:36 AM

Decided to salvage what I needed and go for a full reinstall.

Will post result result later.

In the meantime many thanks for help and advice.



#14 Aura

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Posted 05 February 2015 - 11:38 AM

No problem aLSONSIN :) Let me know how it goes after and if you need help to install the missing drivers, if there are any.

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#15 aLSONSIN

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Posted 05 February 2015 - 02:51 PM

Working like a dream so far.Reinstalled antivirus,firewall,Email account and browsers.

All working well.

Many thanks Aura.Have a good day.

p.s. been downloadind updates for the last 1/2 hour.Must be dozens of them.Will 8.1 update be included or will I have to do that seperatly?


Edited by aLSONSIN, 05 February 2015 - 02:54 PM.





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