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Windows Live Mail/Hotmail


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#1 Vegreville41

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Posted 03 February 2015 - 01:16 AM

A week ago suddenly I was unable to open any emails in Windows Live Mail/Hotmail.  I can see all the messages are listed but cannot open them.  I get a message saying "A problem occurred while trying to open this message" every time I try to open a message.  I can open the messages if I go online under https:// but not under my email.  I looked at the Microsoft site and tried all the things they suggested.  I uninstalled Windows Live Mail and reinstalled it.  No change.  I downloaded the Microsoft Silverlight.  I checked and have Internet Explorer 11.  I have tried to repair the Windows Live Mail.  Again no change.  I don't know how to get back to where I can actually view my emails in Windows Live Mail.  I am frustrated.  Any ideas.  By the way, I have restarted after each of the above.  I changed my security settings for junk mail to medium.  I suspect this happened after an automatic update.   


Edited by hamluis, 06 February 2015 - 10:21 AM.
Moved from Win 7 to Web Browsing/Email - Hamluis.


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#2 Aura

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Posted 03 February 2015 - 10:23 AM

Hi Vegreville :)

It seems like you're not the only one with that issue. You are using the Windows Live Mail application right, and not accessing Hotmail/Outlook from your web browser?

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  • Copy/paste (select the Notepad, press Ctrl + A then Ctrl + C to copy, and Ctrl + V to paste) the content of the output log in your next reply;

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