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Infection of moderate severity. Cannot find or remove with Malwarebytes or Spybo


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19 replies to this topic

#1 ZeroWing

ZeroWing

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Posted 02 February 2015 - 10:00 PM

I have a virus that causes pop ups claiming I need to update software and forces downloads that are blocked by Chrome. I updated and ran Malwarebytes and Microsoft Security Essentials which found nothing on my machine. I then ran Spybot Search and Destroy which finds several things but the problem remains. I've reset the settings on Chrome and ran CCleaner to empty the temporary files and folders. There is no evidence of any software being installed. Nothing in add/remove programs, no recently changed files in C:\Program Files and nothing in the downloads folder. This is my mother's computer so I cannot give you an explanation of when it began. I need some help and don't know where to go from here. 

 

Update: New pop up which locked up the browser with an audio file that repeated "You are infected by malware you need to download this program and run a scan!"


Edited by ZeroWing, 02 February 2015 - 10:03 PM.


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#2 Broni

Broni

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  • Local time:01:42 AM

Posted 02 February 2015 - 10:13 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware (MBAM) to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit (MBAR) to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"


NOTE. If you see This version requires you to completely exit the Anti Malware application message right click on the Malwarebytes Anti-Malware icon in the system tray and click on Exit.

p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Windows Vista, 7 or 8 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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#3 ZeroWing

ZeroWing
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  • Local time:01:42 AM

Posted 03 February 2015 - 12:05 AM

I ran all of the tests and here are the logs:
 
 Results of screen317's Security Check version 0.99.96  
 Windows 7 Service Pack 1 x86 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 MVPS Hosts File  
 Spybot - Search & Destroy 
 CCleaner     
 Java 7 Update 71  
 Java 8 Update 25  
 Java version 32-bit out of Date! 
  Java 64-bit 8 Update 31  
 Adobe Flash Player 16.0.0.296  
 Adobe Reader XI  
 Mozilla Firefox 31.0 Firefox out of Date!  
 Google Chrome (40.0.2214.93) 
 Google Chrome (40.0.2214.94) 
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Spybot Teatimer.exe is disabled! 
 Malanie Downloads SecurityCheck.exe  
 Malanie AppData Local Temp\RarSFX0\SecurityCheck\Objlist.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 2% 
````````````````````End of Log`````````````````````` 
 

Farbar Service Scanner Version: 17-01-2015
Ran by Malanie (administrator) on 02-02-2015 at 19:24:26
Running from "C:\Users\Malanie\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcore.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Malanie (administrator) on 02-02-2015 at 19:29:08
Running from "C:\Users\Malanie\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
68.105.250.194 osageserver.exploration.local
 
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com
 
There are 15474 more lines starting with "127.0.0.1"
 
========================= IP Configuration: ================================
 
802.11n Wireless LAN Card = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : jzedlitz-HP
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 20-10-7A-4B-F1-4F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : 802.11n Wireless LAN Card
   Physical Address. . . . . . . . . : 20-10-7A-4B-F1-4E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::3486:f796:1320:a475%14(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.6(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, February 02, 2015 7:17:13 PM
   Lease Expires . . . . . . . . . . : Tuesday, February 03, 2015 7:17:17 PM
   Default Gateway . . . . . . . . . : 192.168.1.1
   DHCP Server . . . . . . . . . . . : 192.168.1.1
   DHCPv6 IAID . . . . . . . . . . . : 253759610
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-D9-B7-42-08-9E-01-01-5E-03
   DNS Servers . . . . . . . . . . . : 192.168.1.1
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 08-9E-01-01-5E-03
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{08C27BDB-F74C-4F57-9012-0D4CEFCE2525}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 12:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:2cee:3e4b:3f57:fef9(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::2cee:3e4b:3f57:fef9%12(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  192.168.1.1
 
Name:    google.com
Addresses:  2607:f8b0:4005:802::1004
 74.125.239.34
 74.125.239.35
 74.125.239.39
 74.125.239.41
 74.125.239.37
 74.125.239.32
 74.125.239.33
 74.125.239.36
 74.125.239.38
 74.125.239.40
 74.125.239.46
 
 
Pinging google.com [74.125.224.2] with 32 bytes of data:
Reply from 74.125.224.2: bytes=32 time=19ms TTL=55
Reply from 74.125.224.2: bytes=32 time=22ms TTL=55
 
Ping statistics for 74.125.224.2:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 19ms, Maximum = 22ms, Average = 20ms
Server:  UnKnown
Address:  192.168.1.1
 
Name:    yahoo.com
Addresses:  98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=99ms TTL=48
Reply from 98.138.253.109: bytes=32 time=89ms TTL=48
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 89ms, Maximum = 99ms, Average = 94ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 18...20 10 7a 4b f1 4f ......Microsoft Virtual WiFi Miniport Adapter
 14...20 10 7a 4b f1 4e ......802.11n Wireless LAN Card
 13...08 9e 01 01 5e 03 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 16...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.1.1      192.168.1.6     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.6    281
      192.168.1.6  255.255.255.255         On-link       192.168.1.6    281
    192.168.1.255  255.255.255.255         On-link       192.168.1.6    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.6    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.6    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:9d38:6ab8:2cee:3e4b:3f57:fef9/128
                                    On-link
 14    281 fe80::/64                On-link
 12    306 fe80::/64                On-link
 12    306 fe80::2cee:3e4b:3f57:fef9/128
                                    On-link
 14    281 fe80::3486:f796:1320:a475/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 14    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (02/02/2015 01:18:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8034
 
Error: (02/02/2015 01:18:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8034
 
Error: (02/02/2015 01:18:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/02/2015 01:18:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7036
 
Error: (02/02/2015 01:18:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7036
 
Error: (02/02/2015 01:18:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/02/2015 01:18:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6037
 
Error: (02/02/2015 01:18:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6037
 
Error: (02/02/2015 01:18:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/02/2015 01:18:41 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5039
 
 
System errors:
=============
Error: (01/31/2015 11:45:58 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (01/31/2015 11:45:58 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (01/31/2015 11:45:58 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (01/31/2015 11:45:58 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (01/31/2015 11:45:58 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (01/31/2015 11:45:58 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (01/31/2015 11:45:58 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (01/31/2015 11:45:58 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
Error: (01/31/2015 11:45:58 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service failed to start due to the following error: 
%%1053
 
Error: (01/31/2015 11:45:58 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
 
 
Microsoft Office Sessions:
=========================
Error: (02/02/2015 01:18:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8034
 
Error: (02/02/2015 01:18:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8034
 
Error: (02/02/2015 01:18:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/02/2015 01:18:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7036
 
Error: (02/02/2015 01:18:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7036
 
Error: (02/02/2015 01:18:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/02/2015 01:18:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 6037
 
Error: (02/02/2015 01:18:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 6037
 
Error: (02/02/2015 01:18:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (02/02/2015 01:18:41 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 5039
 
 
 
=========================== Installed Programs ============================
802.11n Wireless LAN Card (HKLM\...\{8FC4F1DD-F7FD-4766-804D-3C8FF1D309AF}) (Version: 3.02.03.0 - Ralink)
Adobe AIR (HKLM\...\Adobe AIR) (Version: 2.6.0.19120 - Adobe Systems Incorporated)
Adobe AIR (Version: 2.6.0.19120 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 16 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 16.0.0.296 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 16.0.0.296 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Apple Application Support (HKLM\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{235EBB33-3DA1-46DF-AADE-9955123409CB}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Bejeweled 3 (Version: 2.2.0.97 - WildTangent) Hidden
Blackhawk Striker 2 (Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM\...\{741006D1-7B2B-4E33-B2B0-831F282EEF64}) (Version: 2.2.8188 - K-NFB Reading Technology, Inc.)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Bubble Wrap (HKLM\...\{5BFFDDEB-AFD7-499F-BB13-7A6EAD927CDA}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
CCleaner (HKLM\...\CCleaner) (Version: 4.18 - Piriform)
Chuzzle Deluxe (Version: 2.2.0.95 - WildTangent) Hidden
Cradle of Rome 2 (Version: 2.2.0.98 - WildTangent) Hidden
CyberLink YouCam (HKLM\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.0.4417 - CyberLink Corp.)
CyberLink YouCam (Version: 3.5.0.4417 - CyberLink Corp.) Hidden
Definition Update for Microsoft Office 2010 (KB2910899) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{C8358E8D-6C89-41B3-8439-FEFBC0353D81}) (Version:  - Microsoft)
Device Access Manager for HP ProtectTools (HKLM\...\{55B52830-024A-443E-AF61-61E1E71AFA1B}) (Version: 6.0.0.12 - Hewlett-Packard Company)
DirectX for Managed Code Update (Summer 2004) (Version: 9.02.2904 - Microsoft) Hidden
Dora's World Adventure (Version: 2.2.0.95 - WildTangent) Hidden
Download Updater (AOL Inc.) (HKLM\...\SoftwareUpdUtility) (Version:  - AOL Inc.)
Drive Encryption For HP ProtectTools (HKLM\...\{8A0041CD-277C-4C1F-BFE4-7AC508B20B4C}) (Version: 6.0.82.26444 - Hewlett-Packard Company)
Driver Install 32-Bit (HKLM\...\InstallShield_{BB5DA6E6-3C28-4D9D-817C-B181D08F3AF1}) (Version: 6.0.107.0 - China)
Driver Install 32-Bit (Version: 6.0.107.0 - China) Hidden
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.0.0.0 - SEIKO EPSON CORPORATION)
Epson Download Navigator (HKLM\...\{10F63395-157F-4B93-AB4D-702A2FF11942}) (Version: 1.0.1 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM\...\{8ED43F7E-A8F6-4898-AF11-B6158F2EDF94}) (Version: 2.50.0000 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.20.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WF-7520 Series Printer Uninstall (HKLM\...\EPSON WF-7520 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.4j - SEIKO EPSON CORPORATION)
EZ Grabber (HKLM\...\{8543A572-5993-4101-BACC-C83884E183A4}) (Version: 2.00.0000 - EZ Grabber)
Facebook (HKLM\...\{8AE50893-3A87-4439-9A57-942ED43F7189}) (Version: 1.1.0004 - Hewlett-Packard)
Farm Frenzy (Version: 2.2.0.98 - WildTangent) Hidden
Farmscapes (Version: 2.2.0.98 - WildTangent) Hidden
FATE (Version: 2.2.0.97 - WildTangent) Hidden
File Sanitizer For HP ProtectTools (HKLM\...\{6D6ADF03-B257-4EA5-BBC1-1D145AF8D514}) (Version: 6.0.0.15 - Hewlett-Packard Company)
Final Drive Fury (Version: 2.2.0.95 - WildTangent) Hidden
Google Apps Migration For Microsoft® Exchange 3.0.1300.1843 (HKLM\...\{6D235CC3-504E-465E-8E97-13D2C930A136}) (Version: 3.0.1300.1843 - Google, Inc.)
Google Chrome (HKLM\...\Google Chrome) (Version: 40.0.2214.94 - Google Inc.)
Google Earth (HKLM\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
Google+ Auto Backup (HKCU\...\Google+ Auto Backup) (Version: 1.0.26.151 - Google, Inc.)
Hewlett-Packard ACLM.NET v1.2.2.3 (Version: 1.00.0000 - Hewlett-Packard Company) Hidden
Hoyle Card Games (Version: 2.2.0.95 - WildTangent) Hidden
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Calendar (HKLM\...\{2B38E0FA-D8A5-4EBF-A018-E3C1C8E7A2E2}) (Version: 5.1.4245.23508 - Hewlett-Packard)
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP Clock (HKLM\...\{0EEC4E49-D4C2-4E23-87F2-B5641F1A09E4}) (Version: 5.1.4244.16367 - Hewlett-Packard)
HP Customer Experience Enhancements (Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Desktop Keyboard (HKLM\...\HP Keyboard_is1) (Version: 1.0.0.13 - Hewlett-Packard)
HP FWUpdateEDO2 (HKLM\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Games (HKLM\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP Magic Canvas (HKLM\...\{DDFDC9D6-4220-41F8-BF9A-8E7512C4EF52}) (Version: 5.1.15.0 - Hewlett-Packard)
HP Magic Canvas Tutorials (HKLM\...\{858FCB65-7C6D-4BA4-AD80-A3CB3744CE09}_is1) (Version: 5.0.0.3 - Hewlett-Packard)
HP Notes (HKLM\...\{86BAB08A-5E66-4C53-82E3-C1E91673C7CA}) (Version: 5.1.4267.26420 - Hewlett-Packard)
HP Odometer (HKLM\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP Officejet 6100 Basic Device Software (HKLM\...\{5B8C01B4-D404-43A3-B055-544D9DBA980E}) (Version: 25.0.617.0 - Hewlett-Packard Co.)
HP Officejet 6100 Help (HKLM\...\{2033DC31-6C96-4E5B-BF51-6BFFDB3E6564}) (Version: 140.0.2.2 - Hewlett Packard)
HP Officejet Pro 8500 A910 Basic Device Software (HKLM\...\{869D453C-53E8-4DE0-92EA-F574A22E82AE}) (Version: 22.0.334.0 - Hewlett-Packard Co.)
HP Officejet Pro 8500 A910 Help (HKLM\...\{13D324E9-9DB1-478D-944C-28BBE1BB80DC}) (Version: 140.0.2.2 - Hewlett Packard)
HP Photo Creations (HKLM\...\HP Photo Creations) (Version: 1.0.0.9572 - HP)
HP ProtectTools Security Manager (HKLM\...\HPProtectTools) (Version: 6.06.1004 - Hewlett-Packard Company)
HP ProtectTools Security Manager (Version: 6.06.1004 - Hewlett-Packard Company) Hidden
HP RSS (HKLM\...\{A35E58D6-2A0F-4051-983B-79342081338E}) (Version: 5.1.4301.21494 - Hewlett-Packard)
HP Setup (HKLM\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15076.3891 - Hewlett-Packard Company)
HP Setup Manager (HKLM\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.14901.3869 - Hewlett-Packard Company)
HP Support Assistant (HKLM\...\{E35A3B13-78CD-4967-8AC8-AA9FDA693EDE}) (Version: 7.4.45.4 - Hewlett-Packard Company)
HP Support Information (HKLM\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 11.00.0001 - Hewlett-Packard)
HP TouchSmart RecipeBox (HKLM\...\{20714B53-FC73-4F9C-9687-49EB237D6FD7}) (Version: 3.0.3830.27730 - Hewlett-Packard)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.12.1.0 - Hewlett-Packard)
HP Weather (HKLM\...\{776CC95E-8160-401B-AC79-164822AA8306}) (Version: 5.1.4245.22595 - Hewlett-Packard)
HPDiagnosticAlert (Version: 1.00.0000 - Microsoft) Hidden
I.R.I.S. OCR (HKLM\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4 - HP)
iCloud (HKLM\...\{760BB327-3973-4608-85C8-88162E2FF3B6}) (Version: 4.0.6.28 - Apple Inc.)
Intel® Identity Protection Technology 1.1.2.0 (HKLM\...\{C01A86F5-56E7-101F-9BC9-E3F1025EB779}) (Version: 1.1.2.0 - Intel Corporation)
Intel® Management Engine Components (HKLM\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2430 - Intel Corporation)
iTunes (HKLM\...\{5D928931-D1D2-4A93-A82D-BF60D0E7CFA5}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 71 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java 8 Update 25 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (Version: 2.8.25.18 - Oracle Corporation) Hidden
Jewel Match 3 (Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (Version: 2.2.0.95 - WildTangent) Hidden
Kobo (HKLM\...\Kobo) (Version: 2.0.3 - Kobo Inc.)
LabelPrint (HKLM\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.)
LabelPrint (Version: 2.5.4507 - CyberLink Corp.) Hidden
Letters from Nowhere 2 (Version: 2.2.0.97 - WildTangent) Hidden
Luxor HD (Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Metric Converter (HKLM\...\{D0661463-50F7-4A1E-83CB-37CC590589AE}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Business 2010 (HKLM\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft VC9 runtime libraries (Version: 2.0.0 - AOL Inc.) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Mozilla Firefox 31.0 (x86 en-US) (HKLM\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
Nitro Pro 8 (HKLM\...\{D8A5CD75-591F-41B1-AEA3-01DE626715B9}) (Version: 8.5.2.10 - Nitro)
opensource (Version: 1.0.14960.3876 - Your Company Name) Hidden
PDF Complete Special Edition (HKLM\...\PDF Complete) (Version: 4.0.65 - PDF Complete, Inc)
Penguins! (Version: 2.2.0.98 - WildTangent) Hidden
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Plants vs. Zombies - Game of the Year (Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (Version: 2.2.0.98 - WildTangent) Hidden
Power2Go (HKLM\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5705 - CyberLink Corp.)
Power2Go (Version: 6.1.5705 - CyberLink Corp.) Hidden
PressReader (HKLM\...\{912CED74-88D3-4C5B-ACB0-132318649765}) (Version: 5.11.0721.0 -  NewspaperDirect Inc.)
QuickTime 7 (HKLM\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6456 - Realtek Semiconductor Corp.)
Recovery Manager (Version: 5.5.0.4424 - CyberLink Corp.) Hidden
RocketDock 1.3.5 (HKLM\...\RocketDock_is1) (Version:  - Punk Software)
RollerCoaster Tycoon 3: Platinum (Version: 2.2.0.98 - WildTangent) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (Version:  - Microsoft) Hidden
Shared C Run-time for x86 (Version: 10.0.0 - McAfee) Hidden
Skype™ 7.0 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.0.102 - Skype Technologies S.A.)
Spot (HKLM\...\{3D171340-B528-42E0-92E4-BDA7AEEF6F32}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
Spybot - Search & Destroy (HKLM\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
Tap Tap Bear (HKLM\...\{A393CDFF-BEB8-48EA-990D-2EB35B311D23}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
The Treasures of Mystery Island: The Ghost Ship (Version: 2.2.0.98 - WildTangent) Hidden
Torchlight (Version: 2.2.0.98 - WildTangent) Hidden
TSHostedAppLauncher (Version: 5.1.15.0 - Hewlett-Packard) Hidden
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM\...\{90140000-0016-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2589348) 32-Bit Edition (HKLM\...\{90140000-001B-0409-0000-0000000FF1CE}_Office14.SingleImage_{A7C2902F-C60B-428F-BDD7-ECE4DC0A2CA1}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553140) 32-Bit Edition (HKLM\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{8BEEA2FC-D416-428A-B52A-A3ED45921151}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589386) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A4F91D60-654C-4892-BFD3-0D41ADA649B6}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597089) 32-Bit Edition (HKLM\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{A12F43A5-CF0B-44E3-942F-2441CD442F0D}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687275) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{0B7744D2-1FDD-4843-9987-7CE11B79F370}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837602) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{8158D96B-083A-4FE4-8587-B5D0F49FE4B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2883019) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{D1C4AD0B-CC79-41D2-8D6A-571E7B30658C}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889818) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{CFB80344-FCBA-4C03-AD77-D49E82F14C3E}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2889828) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{C1954E2B-1672-4E5C-B564-F8CB2D08345B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{E762A933-274B-4860-B066-A39FAB0838FD}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2910896) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{A7AA9E77-A9F4-4596-8AFD-4910FF258C3D}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{A87EDEA3-4861-4D99-9B36-F442740F1287}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2597088) 32-Bit Edition (HKLM\...\{90140000-00A1-0409-0000-0000000FF1CE}_Office14.SingleImage_{26A0F874-417C-4B0A-8088-3FA53638FB49}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{DF548669-AAED-467B-A074-AE2B72A4A871}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2880517) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{6C727BC2-B2B9-4B03-BD7E-682EA6FA1C04}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update Installer for WildTangent Games App (Version:  - WildTangent) Hidden
VIP Access SDK (1.0.1.4)  (HKLM\...\VIP Access SDK) (Version: 1.0.1.4 - Symantec Inc.)
Virtual Villagers 4 - The Tree of Life (Version: 2.2.0.98 - WildTangent) Hidden
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WildTangent Games App (HP Games) (Version: 4.0.5.32 - WildTangent) Hidden
Windows Media Player Firefox Plugin (HKLM\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
Zinio Reader 4 (HKLM\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
Zinio Reader 4 (Version: 4.2.4164 - Zinio LLC) Hidden
Zuma's Revenge (Version: 2.2.0.98 - WildTangent) Hidden
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 40%
Total physical RAM: 2986.46 MB
Available physical RAM: 1785.7 MB
Total Pagefile: 7463.75 MB
Available Pagefile: 5619.89 MB
Total Virtual: 2047.88 MB
Available Virtual: 1952.14 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:450.48 GB) (Free:320.87 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:15.18 GB) (Free:1.86 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JZEDLITZ-HP
 
Administrator            Guest                    Malanie                  
 
========================= Restore Points ==================================
 
11-01-2015 01:15:27 Windows Update
14-01-2015 04:20:26 Windows Update
18-01-2015 01:17:20 Windows Update
22-01-2015 04:50:00 Windows Update
26-01-2015 03:59:13 Windows Update
30-01-2015 00:30:32 Windows Update
02-02-2015 18:00:04 Windows Update
 
**** End of log ****
 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 2/2/2015
Scan Time: 7:33:16 PM
Logfile: scanlog.txt
Administrator: No
 
Version: 2.00.4.1028
Malware Database: v2015.02.03.01
Rootkit Database: v2015.01.14.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: Malanie
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 382503
Time Elapsed: 22 min, 59 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 

Malwarebytes Anti-Rootkit BETA 1.08.3.1004
www.malwarebytes.org
 
Database version:
  main:    v2015.02.03.01
  rootkit: v2015.01.14.01
 
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.17501
Malanie :: JZEDLITZ-HP [administrator]
 
2/2/2015 8:26:58 PM
mbar-log-2015-02-02 (20-26-58).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 385403
Time elapsed: 24 minute(s), 29 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
 
 
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.3.1004
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x86
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17501
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 3.292000 GHz
Memory total: 3131531264, free: 1763594240
 
Downloaded database version: v2015.02.03.01
Downloaded database version: v2015.01.14.01
Downloaded database version: v2014.12.06.01
No address found
No address found
No address found
No address found
No address found
No address found
=======================================
Initializing...
------------ Kernel report ------------
     02/02/2015 20:26:45
------------ Loaded modules -----------
\SystemRoot\system32\ntkrnlpa.exe
\SystemRoot\system32\halmacpi.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\BOOTVID.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\drivers\iaStor.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\System32\Drivers\MfeEpeOpal.sys
\SystemRoot\system32\drivers\vmstorfl.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\Drivers\MfeEpePc.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\drivers\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vpcnfltr.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\vpcvmm.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\system32\drivers\csc.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd32.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\drivers\HECI.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\netr28.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt86win7.sys
\SystemRoot\system32\DRIVERS\RtsPStor.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
\SystemRoot\system32\drivers\intelppm.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\clwvd.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\rdpbus.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\circlass.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\vpcusb.sys
\SystemRoot\system32\DRIVERS\usbrpm.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\vpchbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHDA.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_MfeEpeHb.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E420FB61-39E1-4C17-91B7-C12E11A18BCB}\MpKsl9c20b6fd.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
----------- End -----------
Done!
 
Scan started
Database versions:
  main:    v2015.02.03.01
  rootkit: v2015.01.14.01
 
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff885556f0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff88556d10, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xffffffff885553f8, DeviceName: Unknown, DriverName: \Driver\MfeEpeOpal\
DevicePointer: 0xffffffff88556020, DeviceName: Unknown, DriverName: \Driver\MfeEpePc\
DevicePointer: 0xffffffff885556f0, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff86269028, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: Unknown, DriverName: \Driver\MfeEpeOpal\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: B5552FCD
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 944732160
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 944939008  Numsec = 31832064
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 500107862016 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
 

Rkill 2.7.0 by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 02/02/2015 08:59:16 PM in x86 mode.
Windows Version: Windows 7 Professional Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.
 
 * HOSTS file entries found: 
 
  68.105.250.194 osageserver.exploration.local
  127.0.0.1 www.007guard.com
  127.0.0.1 007guard.com
  127.0.0.1 008i.com
  127.0.0.1 www.008k.com
  127.0.0.1 008k.com
  127.0.0.1 www.00hq.com
  127.0.0.1 00hq.com
  127.0.0.1 010402.com
  127.0.0.1 www.032439.com
  127.0.0.1 032439.com
  127.0.0.1 www.0scan.com
  127.0.0.1 0scan.com
  127.0.0.1 1000gratisproben.com
  127.0.0.1 www.1000gratisproben.com
  127.0.0.1 1001namen.com
  127.0.0.1 www.1001namen.com
  127.0.0.1 100888290cs.com
  127.0.0.1 www.100888290cs.com
  127.0.0.1 www.100sexlinks.com
 
  20 out of 15495 HOSTS entries shown.
  Please review HOSTS file for further entries.
 
Program finished at: 02/02/2015 09:00:35 PM
Execution time: 0 hours(s), 1 minute(s), and 18 seconds(s)
 


#4 ZeroWing

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Posted 03 February 2015 - 04:33 PM

bump



#5 RolandJS

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Posted 03 February 2015 - 05:04 PM

BC techs take lots of time and effort to read thru the logs, gotta give them time  :)


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#6 Broni

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Posted 03 February 2015 - 05:08 PM

Did you put this entry in your "hosts" file?

 

68.105.250.194 osageserver.exploration.local

 


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#7 ZeroWing

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Posted 03 February 2015 - 05:53 PM

 

Did you put this entry in your "hosts" file?

 

68.105.250.194 osageserver.exploration.local

 

 

 

I didn’t alter those logs in any way. Just copied what was produced. 



#8 Broni

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Posted 03 February 2015 - 06:18 PM

Please, go here: http://support.microsoft.com/kb/972034#FixItForMeAlways and click on "Fix it" button to reset your "hosts" file.
Follow all prompts.
 

Re-run rKill and post fresh log.


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#9 ZeroWing

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Posted 03 February 2015 - 06:26 PM

New rKill log:

 

Rkill 2.7.0 by Lawrence Abrams (Grinler)
Copyright 2008-2015 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 02/03/2015 03:23:51 PM in x86 mode.
Windows Version: Windows 7 Professional Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * Windows Update (wuauserv) is not Running.
   Startup Type set to: Automatic (Delayed Start)
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 02/03/2015 03:25:51 PM
Execution time: 0 hours(s), 1 minute(s), and 59 seconds(s)


#10 Broni

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Posted 03 February 2015 - 08:01 PM

Good :)

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Download Sophos Free Virus Removal Tool and save it to your desktop.
  • Double click the icon and select Run
  • Click Next
  • Select I accept the terms in this license agreement, then click Next twice
  • Click Install
  • Click Finish to launch the program
  • Once the virus database has been updated click Start Scanning
  • If any threats are found click Details, then View log file... (bottom left hand corner)
  • Copy and paste the results in your reply
  • Close the Notepad document, close the Threat Details screen, then click Start cleanup
  • Click Exit to close the program


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#11 ZeroWing

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Posted 03 February 2015 - 09:49 PM

New Logs: (Sophos found nothing)
 
# AdwCleaner v4.109 - Report created 03/02/2015 at 17:25:08
# Updated 24/01/2015 by Xplode
# Database : 2015-02-03.1 [Live]
# Operating System : Windows 7 Professional Service Pack 1 (32 bits)
# Username : Malanie - JZEDLITZ-HP
# Running from : C:\Users\Malanie\Desktop\adwcleaner_4.109.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files\Common Files\Software Update Utility
File Deleted : C:\Users\Malanie\AppData\Roaming\Mozilla\Firefox\Profiles\k9lnidaj.default\searchplugins\bingp.xml
File Deleted : C:\Users\jzedlitz\AppData\Roaming\Mozilla\Firefox\Profiles\yfn6tdbm.default\user.js
File Deleted : C:\Users\jzedlitz\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage-journal
File Deleted : C:\Users\jzedlitz\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_services.hearstmags.com_0.localstorage
File Deleted : C:\Users\jzedlitz\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxps_static.olark.com_0.localstorage-journal
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17496
 
 
-\\ Mozilla Firefox v31.0 (x86 en-US)
 
[yfn6tdbm.default\prefs.js] - Line Deleted : user_pref("aim_toolbar.winamp.volume", "");
[yfn6tdbm.default\prefs.js] - Line Deleted : user_pref("aol_toolbar.surf.date", "2");
[yfn6tdbm.default\prefs.js] - Line Deleted : user_pref("aol_toolbar.surf.lastDate", "3");
[yfn6tdbm.default\prefs.js] - Line Deleted : user_pref("aol_toolbar.surf.lastMonth", "9");
[yfn6tdbm.default\prefs.js] - Line Deleted : user_pref("aol_toolbar.surf.lastYear", "2013");
[yfn6tdbm.default\prefs.js] - Line Deleted : user_pref("aol_toolbar.surf.month", "2");
[yfn6tdbm.default\prefs.js] - Line Deleted : user_pref("aol_toolbar.surf.prevMonth", "6");
[yfn6tdbm.default\prefs.js] - Line Deleted : user_pref("aol_toolbar.surf.total", "3944");
[yfn6tdbm.default\prefs.js] - Line Deleted : user_pref("aol_toolbar.surf.week", "2");
[yfn6tdbm.default\prefs.js] - Line Deleted : user_pref("aol_toolbar.surf.year", "1713");
 
-\\ Google Chrome v40.0.2214.94
 
[C:\Users\jzedlitz\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.delta.com/dlsearch/index.jsp?searchText={searchTerms}&category=allresults
[C:\Users\jzedlitz\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
[C:\Users\jzedlitz\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [4152 octets] - [03/02/2015 17:22:40]
AdwCleaner[S0].txt - [4235 octets] - [03/02/2015 17:25:08]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4295 octets] ##########
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.4.2 (02.02.2015:1)
OS: Windows 7 Professional x86
Ran by Malanie on Tue 02/03/2015 at 17:28:34.11
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
 
 
 
~~~ Files
 
Successfully deleted: [File] "C:\Windows\wininit.ini"
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 02/03/2015 at 17:30:45.83
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 


#12 Broni

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Posted 03 February 2015 - 10:15 PM

How is computer doing?

 

Upgrade Firefox to the current 35.0.1 version.


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#13 ZeroWing

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Posted 03 February 2015 - 10:43 PM

I'm still getting ads. Just leaving Chrome open, on the homepage, ads pop up. They come two at a time. 

 

5msVeNj.pngdwWw2pK.jpgr061lG6.png



#14 Broni

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Posted 03 February 2015 - 10:49 PM

Reset Chrome...
Click on "Customize and control Google Chrome":
p22003758.gif
Click "Settings" then "Show advanced settings" at the bottom of the screen.
Click "Reset browser settings" button.
Restart Chrome.

If the above didn't help....

Reinstall Chrome...
If you want to save your bookmarks...
How to Backup Bookmarks in Google Chrome
If you want to save your passwords as well see here: http://www.intowindows.com/how-to-backup-saved-passwords-in-google-chrome-browser/
 

  • Close all Chrome windows and tabs.
  • Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
  • Click Programs and Features.
  • Double-click Google Chrome.
  • Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

Install fresh copy.


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#15 ZeroWing

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Posted 03 February 2015 - 11:10 PM

I went ahead and just reinstalled Chrome. Everything seems okay however; the first time I did scans (before coming here) I thought it had gone away but had returned the next day so we’ll see in 24 hours.  I want to thank you for your hard work. I greatly appreciate everything you’ve done. It’s been a weight off my shoulders not having to take it into a shop.

 

Do you have a recommendation on Antivirus software for the future? I was thinking about getting a subscription to Malwarebytes because that’s what I’m familiar with but pcmag.com recommends Webroot. Do you have an opinion? 






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