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BSOD after memory replacement/upgrade


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#1 tvc19

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Posted 02 February 2015 - 01:47 PM

had a memory issue, bought 8gb new RAM (PNY -DDR3 PC3-12800) installed with all power source off. I then adjusted max memory in msconfig to 8gb. now BSOD with memory manegment issue comes up after 2 to 3 minutes of start.

HP pavilion G6 notebook PC a6y34ua#aba 64-bit windows home prem. service pack 1.

tried windows indexing, ran multiple chkdks/f and a few others to no avail.

do i need a BIOS update?



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#2 mauguilar

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Posted 02 February 2015 - 02:13 PM

Why did you adjusted the memory under msconfig?

never heard of adjusting the memory...!!



#3 tvc19

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Posted 02 February 2015 - 02:24 PM

I read about how windows mite not be able to detect size of new memory and how it fixed a issue like mine from another forum. ( never herad of it either but i was at wits end ) so went into msconfig-boot-advanced ops- and max memory box was unchecked and 0 was in the box.

 

just went back in the same way and now the max memory says  3904?

this is after a windows indexing program was run via HP support center warning of new hardwae detected....so it changed what i had done, any thoughts?



#4 mauguilar

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Posted 02 February 2015 - 02:40 PM

Never ran into this issue before, usually when upgrade memory I never go under msconfig, I just make sure BIOS and windows see it but never msconfig.

Try reseating the memory->boot in safemode->undermsconfig uncheck 0 box. you don't need to check or change anything under msconfig.


Edited by mauguilar, 02 February 2015 - 02:42 PM.


#5 tvc19

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Posted 02 February 2015 - 02:42 PM

just did that..let you know



#6 tvc19

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Posted 02 February 2015 - 02:52 PM

yeah, somethings still funky here- really slow startup, this thing should be way fast after going from 4-8 gb ram, maybe a motherboard conflict, just spent 2 days trying to figure this out, girlfriends pissed, last thing i wanted to do was deal with this. i guess i better get used to my macbook pro, not gonna deal with this anymore.

thanks.



#7 mauguilar

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Posted 02 February 2015 - 03:36 PM

Make sure you have the right Memory RAM Installed, make sure your Operating system support more than 4GB RAM.

You can have the same problem with Mac computers as well, 



#8 dc3

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Posted 02 February 2015 - 03:45 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 tvc19

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Posted 02 February 2015 - 06:24 PM

ok, will do. I'm 99% sure it's the rite RAM. just ran a full HD test from HP diag. tools (F2) it just finished and passed. will send the speccy file ASAP.



#10 tvc19

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Posted 02 February 2015 - 06:49 PM

http://speccy.piriform.com/results/yJZw6eJw5Gs7n6dcbA6iPnY

forgot that i had to hit the light switch in top left corner in order to paste.

#11 dc3

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Posted 02 February 2015 - 07:19 PM

I need the complete model number of this notebook.  There should be another string of numbers after Pavilion G6.


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#12 tvc19

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Posted 02 February 2015 - 07:21 PM

A6Y34UA#ABA

#13 dc3

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Posted 02 February 2015 - 07:21 PM

Additionally, your CPU is running at 76C, this is much too hot.  You need to blow out the the dust through the intake and exhaust openings on the bottom and side/s.


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#14 tvc19

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Posted 02 February 2015 - 07:31 PM

I just did that a few days ago, maybe a complete internal cleanse is in order, been running CPUID HW monitor to watch temp, seems high for a non-gamer.




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