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BSOD when Sleeping


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12 replies to this topic

#1 hamiltonwhitney

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Posted 02 February 2015 - 08:20 AM

I don't recall making any changes to my system, yet for the past couple of weeks or so, if I put my computer to sleep, per usual, when I try to wake it up it has shut down and has to be turned on with the power button.  I get the "Windows did not shut down properly" message, and when I finish booting up get the following error:

 

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    9f
  BCP1:    0000000000000003
  BCP2:    FFFFFA8004141A10
  BCP3:    FFFFF80004407518
  BCP4:    FFFFFA8006736370
  OS Version:    6_1_7601
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\020215-29250-01.dmp
  C:\Users\Hamilton and Lauren\AppData\Local\Temp\WER-109871-0.sysdata.xml
 

 

I tried disabling and renabling sleep mode thinking the hibernation file was corrupt and it would create a new one, but that did nothing.  I'm not sure what to do.  Thanks!



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#2 dc3

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Posted 02 February 2015 - 10:08 AM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 
 
 

Please download BlueScreenView to your desktop and then install it.
 
If this computer is a 64-bit operating system you will need to download that version.  This is a zipfile and will need to have the file extracted.
 
If the version you download is a zipfile you will need to click on the zipfile on the desktop and extract the full file.  This will create a second file on the desktop, click on this to open it, then click on the application to run it.  This will initiate the scan.
 
When the scan is done you will see an image similar to the one below.  
 
bluescreenview2_zps56d29dda.png
 
Click on Edit and then Select all.
 
Click on File, then Save Selected Items, save the report as BSOD.txt, click on Save.
 
You need to open Notepad, to do this go to All Programs, Accessories and click on Notepad.
 
In Notepad click on Flie, then Open, this will open in Library, if it hasn't opened Documents do so.  If it has opened Documents you should see a file which is titled readme, click on this, copy and past it into your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 hamiltonwhitney

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Posted 03 February 2015 - 07:58 AM

http://speccy.piriform.com/results/lcArU3wKXS5iqkL3uZZahaR

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Hamilton and Lauren (administrator) on 03-02-2015 at 07:52:58
Running from "C:\Users\Hamilton and Lauren\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (02/02/2015 09:20:27 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (02/02/2015 08:15:29 AM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location E:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Error: (02/01/2015 04:05:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 9032

Error: (02/01/2015 04:05:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 9032

Error: (02/01/2015 04:05:37 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/01/2015 04:05:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 8034

Error: (02/01/2015 04:05:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 8034

Error: (02/01/2015 04:05:36 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (02/01/2015 04:05:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7036

Error: (02/01/2015 04:05:35 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7036


System errors:
=============
Error: (02/03/2015 07:40:00 AM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (02/03/2015 07:40:00 AM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (02/03/2015 07:37:27 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SBRE
StarOpen

Error: (02/03/2015 07:36:30 AM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\StarOpen.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (02/02/2015 09:15:22 PM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Update Service Daemon service failed to start due to the following error:
%%1069

Error: (02/02/2015 09:15:22 PM) (Source: Service Control Manager) (User: )
Description: The nvUpdatusService service was unable to log on as .\UpdatusUser with the currently configured password due to the following error:
%%1330

To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).

Error: (02/02/2015 09:11:54 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SBRE
StarOpen

Error: (02/02/2015 09:10:59 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
%%1053

Error: (02/02/2015 09:10:59 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

Error: (02/02/2015 09:10:02 PM) (Source: Application Popup) (User: )
Description: \SystemRoot\SysWow64\Drivers\StarOpen.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.


Microsoft Office Sessions:
=========================
Error: (08/04/2014 08:33:35 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6700.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 563289 seconds with 1320 seconds of active time.  This session ended with a crash.

Error: (10/18/2013 04:49:42 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 15 seconds with 0 seconds of active time.  This session ended with a crash.

Error: (10/18/2013 04:48:58 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 6 seconds with 0 seconds of active time.  This session ended with a crash.



 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)
=========================== Installed Programs ============================
AC3Filter 1.63b (HKLM-x32\...\AC3Filter_is1) (Version: 1.63b - Alexander Vigovsky)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 13.0.0.111 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 13.0.0.111 - Adobe Systems Incorporated) Hidden
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 2.7.1.418 - Adobe Systems Incorporated)
Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.2.6 - Adobe Systems Incorporated)
Adobe Download Assistant (x32 Version: 1.2.6 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.296 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.296 - Adobe Systems Incorporated)
Adobe InDesign CC (HKLM-x32\...\{BC448016-6F11-1014-B0EA-97CEE6E26CB6}) (Version: 9.0 - Adobe Systems Incorporated)
Adobe InDesign CC 2014 (HKLM-x32\...\{CCDCB9C4-72BA-1014-A3F8-D123F2F18BC2}) (Version: 10.0 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Photoshop Elements 12 (HKLM-x32\...\Adobe Photoshop Elements 12) (Version: 12.0 - Adobe Systems Incorporated)
Adobe Photoshop Elements 12 (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.7.148 - Adobe Systems, Inc.)
Adobe® Content Viewer (HKLM-x32\...\com.adobe.dmp.contentviewer) (Version: 3.4.3 - Adobe Systems, Incorporated)
Adobe® Content Viewer (x32 Version: 3.4.3 - Adobe Systems, Incorporated) Hidden
Amazon MP3 Downloader 1.0.10 (HKLM-x32\...\Amazon MP3 Downloader) (Version:  - )
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{C6579A65-9CAE-4B31-8B6B-3306E0630A66}) (Version: 2.1.3.127 - Apple Inc.)
BioShock (HKLM-x32\...\Steam App 7670) (Version:  - 2K Boston)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Canon MP Navigator 2.0 (HKLM-x32\...\MP Navigator 2.0) (Version:  - )
Canon MP500 (HKLM\...\{BA4DF4C3-196E-4128-969A-00996B5A46F8}) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 3.14 - Piriform)
Checkbook - TRIAL (HKLM-x32\...\Checkbook - TRIAL) (Version:  - )
ChromecastApp (HKCU\...\{079ede36-133d-44b0-8053-c7c1fa8d2e0d}_is1) (Version: 1.5.1383.0 - Google Inc.)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.0) (Version: 5.0.0.0 - Coupons.com Incorporated)
Crysis (HKLM-x32\...\Steam App 17300) (Version:  - Crytek)
Crysis Warhead (HKLM-x32\...\Steam App 17330) (Version:  - Crytek)
Crysis Wars (HKLM-x32\...\Steam App 17340) (Version:  - Crytek)
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.3.52 - DivX, LLC)
Dropbox (HKCU\...\Dropbox) (Version: 3.0.3 - Dropbox, Inc.)
Elements 12 Organizer (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
Elevated Installer (x32 Version: 2.1.13 - Garmin Ltd or its subsidiaries) Hidden
eReg (x32 Version: 1.20.138.34 - Logitech, Inc.) Hidden
erLT (x32 Version: 1.20.0137 - Logitech, Inc.) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
F.E.A.R. (HKLM-x32\...\Steam App 21090) (Version:  - Monolith Productions)
F.E.A.R. 2: Project Origin (HKLM-x32\...\Steam App 16450) (Version:  - Monolith Productions, Inc.)
Facebook Plug-In (HKCU\...\Facebook Plug-In) (Version:  - Facebook, Inc.)
Free Mp3 Wma Converter V 1.91 (HKLM-x32\...\Free Mp3 Wma Converter_is1) (Version: 1.91.0.0 - Koyote Soft)
Garmin City Navigator North America NT 2013.10 Update (HKLM-x32\...\{DE2E1909-12C2-4249-8003-7978BEA3A14F}) (Version: 16.10.0.0 - Garmin Ltd or its subsidiaries)
Garmin Express (HKLM-x32\...\{e47a5c85-88a2-47d2-b380-fc2e763c2e6d}) (Version: 2.1.13 - Garmin Ltd or its subsidiaries)
Garmin Express (x32 Version: 2.1.13 - Garmin Ltd or its subsidiaries) Hidden
Garmin Express Tray (x32 Version: 2.1.13 - Garmin Ltd or its subsidiaries) Hidden
Garmin MapInstall (HKLM-x32\...\{0FBAFFD8-BCBA-4631-97E8-433DE7D1D753}) (Version: 4.0.1 - Garmin Ltd or its subsidiaries)
Garmin Update Service (x32 Version: 2.1.13 - Garmin Ltd or its subsidiaries) Hidden
Garmin USB Drivers (HKLM-x32\...\{3D5D6CFC-3097-425A-8D8F-7EAF5D57641D}) (Version: 2.3.1.0 - Garmin Ltd or its subsidiaries)
GIMP 2.8.2 (HKLM\...\GIMP-2_is1) (Version: 2.8.2 - The GIMP Team)
Google Chrome (HKCU\...\Google Chrome) (Version: 40.0.2214.94 - Google Inc.)
Google Earth Plug-in (HKLM-x32\...\{4AB54F11-2F8C-11E3-B09F-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Gmail Notifier (HKLM-x32\...\{0228e555-4f9c-4e35-a3ec-b109a192b4c2}) (Version:  - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Half-Life (HKLM-x32\...\Steam App 70) (Version:  - Valve)
Half-Life 2 (HKLM-x32\...\Steam App 220) (Version:  - Valve)
Half-Life 2: Episode One (HKLM-x32\...\Steam App 380) (Version:  - Valve)
Half-Life 2: Episode Two (HKLM-x32\...\Steam App 420) (Version:  - Valve)
Half-Life 2: Lost Coast (HKLM-x32\...\Steam App 340) (Version:  - Valve)
Half-Life: Blue Shift (HKLM-x32\...\Steam App 130) (Version:  - Gearbox)
Half-Life: Opposing Force (HKLM-x32\...\Steam App 50) (Version:  - Gearbox)
iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 8 Update 31 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218031F0}) (Version: 8.0.310 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.31.13 - Oracle Corporation) Hidden
JPEG Lossless Rotator 8.0 (HKLM\...\JPEG Lossless Rotator_is1) (Version:  - Anny)
Logitech SetPoint 6.65 (HKLM\...\SP6) (Version: 6.65.62 - Logitech)
Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Standard 2007 (HKLM-x32\...\STANDARDR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Standard 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
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Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
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Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (HKLM-x32\...\{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}) (Version: 9.0.30729.4148 - Microsoft Corporation)
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Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
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Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
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Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Move Media Player (HKCU\...\Move Media Player) (Version:  - Move Networks)
MozBackup 1.4.9 (HKLM-x32\...\MozBackup) (Version:  - Pavel Cvrcek)
Mozilla Firefox 35.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 35.0.1 (x86 en-US)) (Version: 35.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MP3 Skype Recorder (HKLM-x32\...\{CB606F47-7D0E-40DF-95BB-0E5413A1295F}) (Version: 3.1.3 - Alexander Nikiforov)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NVIDIA 3D Vision Controller Driver 310.70 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 310.70 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 311.06 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 311.06 - NVIDIA Corporation)
NVIDIA Control Panel 311.06 (Version: 311.06 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 311.06 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 311.06 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.108.688 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.12.1031 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.12.1031 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.12.1031 - NVIDIA Corporation)
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.13.1106 - NVIDIA Corporation) Hidden
NVIDIA Update 1.11.3 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.11.3 - NVIDIA Corporation)
NVIDIA Update Components (Version: 1.11.3 - NVIDIA Corporation) Hidden
PDF Settings CC (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
PDF Settings CS6 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
Portal (HKLM-x32\...\Steam App 400) (Version:  - Valve)
Portal 2 (HKLM-x32\...\Steam App 620) (Version:  - Valve)
PSE12 STI Installer (x32 Version: 12.0 - Adobe Systems Incorporated) Hidden
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Realtek Ethernet Controller Driver For Windows Vista and Later (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0009 - Realtek)
SAMSUNG Mobile Composite Device Software (HKLM\...\SAMSUNG Mobile Composite Device) (Version:  - )
SAMSUNG Mobile Modem Driver Set (HKLM\...\SAMSUNG Mobile Modem) (Version:  - )
Samsung Mobile phone USB driver Drive Software (HKLM\...\Samsung Mobile phone USB driver Drive) (Version:  - )
SAMSUNG Mobile USB Modem 1.0 Software (HKLM\...\SAMSUNG Mobile USB Modem 1.0) (Version:  - )
SAMSUNG Mobile USB Modem Software (HKLM\...\SAMSUNG Mobile USB Modem) (Version:  - )
Samsung PC Studio 3 (HKLM-x32\...\{C4A4722E-79F9-417C-BD72-8D359A090C97}) (Version: 3.2.3.90502 - Samsung Electronics Co., Ltd.)
Samsung PC Studio 3 (x32 Version: 3.0.0.80904 - Samsung Electronics Co., Ltd.) Hidden
Samsung PC Studio 3 USB Driver Installer (HKLM-x32\...\{EBA29752-DDD2-4B62-B2E3-9841F92A3E3A}) (Version: 3.2.0.70701 - Samsung Electronics Co., Ltd.)
SecureCinema Viewer 1.6.9 (HKLM-x32\...\8783-0442-2102-9895) (Version: 1.6.9 - Deluxe Media Management Inc.)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.28 - Piriform)
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
Spotify (HKLM-x32\...\Spotify) (Version: 0.5.2 - )
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Team Fortress 2 (HKLM-x32\...\Steam App 440) (Version:  - Valve)
Team Fortress Classic (HKLM-x32\...\Steam App 20) (Version:  - Valve)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_STANDARDR_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_STANDARDR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_STANDARDR_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_STANDARDR_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_STANDARDR_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2920789) 32-Bit Edition (HKLM-x32\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{9913305E-D4AC-4D26-B30F-799D529FB282}) (Version:  - Microsoft)
Update for Microsoft Office PowerPoint 2007 (KB2597972) 32-Bit Edition (HKLM-x32\...\{91120000-0012-0000-0000-0000000FF1CE}_STANDARDR_{7B9D2746-D03B-442B-A691-90B748E316B4}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_STANDARDR_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_STANDARDR_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_STANDARDR_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
Update Service (x32 Version: 3.2.0 - <no manufacturer>) Hidden
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
Visual C++ 2008 x86 Runtime - (v9.0.30729) (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (HKLM-x32\...\{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01) (Version: 9.0.30729.01 - Microsoft Corporation)
Windows Driver Package - Garmin (grmnusb) GARMIN Devices  (04/19/2012 2.3.1.0) (HKLM\...\98157A226B40B173301B0F53C8E98C47805D5152) (Version: 04/19/2012 2.3.1.0 - Garmin)
Windows Essentials Media Codec Pack 3.2 (HKLM-x32\...\Windows Essentials Media Codec Pack) (Version: 3.2 - Media Codec)
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
WinRAR 4.11 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.11.0 - win.rar GmbH)
Wireless Transfer App for Windows 1.31 (HKLM\...\Wireless Transfer App for Windows_is1) (Version: 1.31 - SocuSoft Co.,Ltd)

========================= Memory info: ===================================

Percentage of memory in use: 65%
Total physical RAM: 4087.49 MB
Available physical RAM: 1413.36 MB
Total Pagefile: 8173.17 MB
Available Pagefile: 5208.95 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.48 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:698.54 GB) (Free:446.79 GB) NTFS

========================= Users: ========================================

User accounts for \\RANDOM

Administrator            Guest                    Hamilton and Lauren      
UpdatusUser              

========================= Minidump Files ==================================

No minidump file found


**** End of log ****
 

There is no readme file in documents, but here is the contentes of BSOD.txt:

 

==================================================
Dump File         : 020215-29250-01.dmp
Crash Time        : 2/1/2015 4:15:50 PM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`04141a10
Parameter 3       : fffff800`04407518
Parameter 4       : fffffa80`06736370
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+76e80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\020215-29250-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 980,896
Dump File Time    : 2/2/2015 8:05:14 AM
==================================================

==================================================
Dump File         : 013115-24850-01.dmp
Crash Time        : 1/31/2015 3:49:08 PM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`04103060
Parameter 3       : fffff800`00b9a518
Parameter 4       : fffffa80`03e77010
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+76e80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\013115-24850-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 980,928
Dump File Time    : 1/31/2015 3:58:12 PM
==================================================

==================================================
Dump File         : 012715-29031-01.dmp
Crash Time        : 1/26/2015 9:17:53 PM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`04119a10
Parameter 3       : fffff800`00b9a518
Parameter 4       : fffffa80`075fa010
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+76e80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\012715-29031-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 937,936
Dump File Time    : 1/27/2015 8:29:51 PM
==================================================

==================================================
Dump File         : 012115-29889-01.dmp
Crash Time        : 1/21/2015 9:20:28 AM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`040b8060
Parameter 3       : fffff800`04410518
Parameter 4       : fffffa80`04e43010
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+76e80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\012115-29889-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 981,024
Dump File Time    : 1/21/2015 8:56:33 PM
==================================================

==================================================
Dump File         : 012115-26551-01.dmp
Crash Time        : 1/21/2015 12:28:31 AM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`044b9a10
Parameter 3       : fffff800`00b9a518
Parameter 4       : fffffa80`08dbd370
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+76e80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\012115-26551-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 1,016,280
Dump File Time    : 1/21/2015 7:46:08 AM
==================================================

==================================================
Dump File         : 012015-23509-01.dmp
Crash Time        : 1/20/2015 10:10:33 AM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`040dba10
Parameter 3       : fffff800`00b9a518
Parameter 4       : fffffa80`07771160
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+76e80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\012015-23509-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 965,000
Dump File Time    : 1/20/2015 8:20:48 PM
==================================================

==================================================
Dump File         : 012015-24944-01.dmp
Crash Time        : 1/18/2015 10:03:04 PM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`037b0060
Parameter 3       : fffff800`04407518
Parameter 4       : fffffa80`044b51f0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+76e80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\012015-24944-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 935,400
Dump File Time    : 1/20/2015 7:39:20 AM
==================================================

==================================================
Dump File         : 011815-20170-01.dmp
Crash Time        : 1/18/2015 5:10:27 PM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`040f0a10
Parameter 3       : fffff800`00b9a518
Parameter 4       : fffffa80`04ccaac0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+76e80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\011815-20170-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 938,032
Dump File Time    : 1/18/2015 8:06:06 PM
==================================================

==================================================
Dump File         : 011815-20638-01.dmp
Crash Time        : 1/17/2015 5:04:43 PM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`040d6a10
Parameter 3       : fffff800`00b9a518
Parameter 4       : fffffa80`067a5390
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+76e80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\011815-20638-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 961,592
Dump File Time    : 1/18/2015 4:30:27 PM
==================================================

==================================================
Dump File         : 011615-23602-01.dmp
Crash Time        : 1/16/2015 9:30:22 AM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`04122060
Parameter 3       : fffff800`04402518
Parameter 4       : fffffa80`039c2900
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+76e80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\011615-23602-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 1,002,168
Dump File Time    : 1/16/2015 6:13:08 PM
==================================================

==================================================
Dump File         : 011515-107890-01.dmp
Crash Time        : 1/14/2015 10:06:04 AM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`040c1060
Parameter 3       : fffff800`00b9a518
Parameter 4       : fffffa80`06f542c0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\011515-107890-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 968,016
Dump File Time    : 1/15/2015 7:31:40 AM
==================================================

==================================================
Dump File         : 011415-35537-01.dmp
Crash Time        : 1/13/2015 8:12:16 PM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`040fd060
Parameter 3       : fffff800`00b9a518
Parameter 4       : fffffa80`04a192b0
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+75bc0
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\011415-35537-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 1,058,960
Dump File Time    : 1/14/2015 9:00:38 AM
==================================================
 

 

Thank you!



#4 dc3

dc3

    Bleeping Treehugger


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Posted 03 February 2015 - 10:24 AM

You need to reinstall your NVIDIA graphics drivers.  You will find the drivers here.

 

Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
elevatedcommandpromptw7_zpseba8c499.png
 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
 
When the scan is finished please post the log of this scan.
 
To find sfc /scannow log, type cmd in the Search programs and files box. 
 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlar to the image above.
 
Copy and paste the following in the Elevated Command Prompt, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.  Double click on this icon to open the log, copy it and paste it in your topic. 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 hamiltonwhitney

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Posted 04 February 2015 - 09:43 AM

NVIDIA drivers reinstalled.  I ran the SFC scan - it found no problems.  I ran the find sfcdetails.txt command but it came up as unable to open and did not create a desktop shortcut.  I tried to open CBS log in notepad but access was denied.



#6 dc3

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Posted 04 February 2015 - 10:54 AM

Did you copy and then paste the findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt command?

 

Did you right click on cmd in the results section to choose Run as administrator?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 hamiltonwhitney

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Posted 04 February 2015 - 11:15 AM

I did, twice.  I can try again later to be sure but I won't be home until tonight.  Does it matter since it showed no problems?



#8 dc3

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Posted 04 February 2015 - 11:37 AM

Did you receive the message that no integrity issues were found?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 hamiltonwhitney

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Posted 04 February 2015 - 11:44 AM

I believe that's what it said, I'm no longer at my computer unfortunatley.  I shut down after taking care of the drivers and scanning, and at the next opportunity I will start up and put it to sleep to see if the problem has been resolved unless there are further steps to take.  Thanks once again for your help.



#10 hamiltonwhitney

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Posted 05 February 2015 - 08:17 AM

No dice - starting up this morning had the same problem.  Ran MiniToolBox and BlueScreenViewer again.  Also, I was able to access the cbs log by running notepad as administrator and opening it from there.  I had problems getting this post to save with large amounts of text so results can be found here - http://justpaste.it/j9fu

 

Thanks



#11 dc3

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Posted 05 February 2015 - 09:07 AM

The MiniToolBox and Blue Screen View only report findings, they do not repair anything.  Do not run these or post them unless they are requested.  You have already posted the MiniToolBox, you have not posted the results of the Blue Screen View.  You did post the dump files, the same one twelve times.

 

You posted that no problems were found.  I asked if you had received the message that no integrity issue had been found, you replied "I believe that's what I said".

 

You have not been able to post the sfc /scannow log, so I don't know what you saw.  This is why I asked if you received the message, I was asking this because I had to know the answer.  I don't waste my time asking for useless information.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 hamiltonwhitney

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Posted 05 February 2015 - 09:38 AM

I apologize, I don't mean to waste your time.

 

I ran the applications again because I assumed it was relevant to see if it was the same error or a new one causing the crash this morning after having reinstalled the specified drivers.  The most recent blue screen result is:

 

==================================================
Dump File         : 020515-22323-01.dmp
Crash Time        : 2/4/2015 10:25:54 PM
Bug Check String  : DRIVER_POWER_STATE_FAILURE
Bug Check Code    : 0x0000009f
Parameter 1       : 00000000`00000003
Parameter 2       : fffffa80`040fb060
Parameter 3       : fffff800`00b9a518
Parameter 4       : fffffa80`06969520
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor         : x64
Crash Address     : ntoskrnl.exe+76e80
Stack Address 1   :
Stack Address 2   :
Stack Address 3   :
Computer Name     :
Full Path         : C:\Windows\Minidump\020515-22323-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 1,018,976
Dump File Time    : 2/5/2015 7:39:41 AM
==================================================

 

As I mentioned, findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt gave me an error and I am unable to find sfcdetails.txt.  I figured, perhaps mistakenly, that the contents of cbs.log would then be relevant which is why I posted them.

 

I ran SFC scan once again to verify the result:

 

"Verification 100% complete.

 

Windows Resource Protection did not find any integrity violations."

 

I once again ran findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

 

The results were:

 

FINDSTR: Cannot open and

FINDSTR: Cannot open Lauren\Desktop\sfcdetails.txt

 

I will wait for further instruction.



#13 hamiltonwhitney

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Posted 12 February 2015 - 07:51 AM

I'm sorry dc3 if I've somehow annoyed you by making a mistake, but if you won't help me, is there anyone else who is willing to assist me in this?






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